Accreditations
Programme Structure for 2024/2025
Curricular Courses | Credits | |
---|---|---|
Financial Accounting I
6.0 ECTS
|
Mandatory Courses | 6.0 |
Marketing Management
6.0 ECTS
|
Mandatory Courses | 6.0 |
Fundamentals of Management
6.0 ECTS
|
Mandatory Courses | 6.0 |
Mathematics
6.0 ECTS
|
Mandatory Courses | 6.0 |
Microeconomics
6.0 ECTS
|
Mandatory Courses | 6.0 |
Complements of Mathematics
6.0 ECTS
|
Mandatory Courses | 6.0 |
Management Accounting I
6.0 ECTS
|
Mandatory Courses | 6.0 |
Ict'S for Management
6.0 ECTS
|
Mandatory Courses | 6.0 |
Fundamentals of Finance
6.0 ECTS
|
Mandatory Courses | 6.0 |
Professional Presentations
3.0 ECTS
|
Optional Courses > Transversal Skills > Mandatory | 3.0 |
Technical Report Writing
1.0 ECTS
|
Optional Courses > Transversal Skills > Mandatory | 1.0 |
Business English
2.0 ECTS
|
Optional Courses > Transversal Skills > Mandatory | 2.0 |
Writing Scientific and Technical Texts
2.0 ECTS
|
Optional Courses > Transversal Skills > Conditionals > Conditional 1 | 2.0 |
Academic Work with Artificial Intelligence
2.0 ECTS
|
Optional Courses > Transversal Skills > Conditionals > Conditional 1 | 2.0 |
Public Speaking with Drama Techniques
2.0 ECTS
|
Optional Courses > Transversal Skills > Conditionals > Conditional 2 | 2.0 |
Communication Techniques
2.0 ECTS
|
Optional Courses > Transversal Skills > Conditionals > Conditional 2 | 2.0 |
Competencies for the Labor Market
2.0 ECTS
|
Optional Courses > Transversal Skills > Conditionals > Conditional 3 | 2.0 |
Advanced Excel
2.0 ECTS
|
Optional Courses > Transversal Skills > Conditionals > Conditional 3 | 2.0 |
Introduction to Design Thinking
2.0 ECTS
|
Optional Courses > Transversal Skills > Conditionals > Conditional 3 | 2.0 |
Critical Thinking
2.0 ECTS
|
Optional Courses > Transversal Skills > Conditionals > Conditional 3 | 2.0 |
Operations Management I
6.0 ECTS
|
Mandatory Courses | 6.0 |
Retail Management
6.0 ECTS
|
Mandatory Courses | 6.0 |
Logistics Management
6.0 ECTS
|
Mandatory Courses | 6.0 |
Operations Research I
6.0 ECTS
|
Mandatory Courses | 6.0 |
Technological Systems I
6.0 ECTS
|
Mandatory Courses | 6.0 |
Data Analysis
6.0 ECTS
|
Mandatory Courses | 6.0 |
Operations Management II
6.0 ECTS
|
Mandatory Courses | 6.0 |
Human Resources Management
6.0 ECTS
|
Mandatory Courses | 6.0 |
Operations Research II
6.0 ECTS
|
Mandatory Courses | 6.0 |
Technological Systems II
6.0 ECTS
|
Mandatory Courses | 6.0 |
Strategic Management
6.0 ECTS
|
Mandatory Courses | 6.0 |
Supply Chain Management
6.0 ECTS
|
Mandatory Courses | 6.0 |
Integrated Quality Management
6.0 ECTS
|
Mandatory Courses | 6.0 |
Systems and Process Modelling
6.0 ECTS
|
Mandatory Courses | 6.0 |
Project Management
6.0 ECTS
|
Mandatory Courses | 6.0 |
Final Project in Industrial Management and Logistics
24.0 ECTS
|
Mandatory Courses | 24.0 |
Financial Accounting I
At the end of the course, students should be able to:
1. Understand the objective of financial accounting.
2. Understand the financial statements structure and content.
3. Analyze and describe the effect of decisions and business transactions on the financial statements.
Chapter 1 - Accounting as a language of business
Chapter 2 - Financial statements
Chapter 3 - Balance sheet
Chapter 4 - Income statement
Chapter 5 - Statement of cash flows
Chapter 6 - Tanglible fixed assets
Chapter 7 - Inventory
Chapter 8 - Operations at the end of reporting year
1. Periodic evaluation:
- Group work (30%)
- Final exam (70%).
Requirements:
- A minimum level of attendance is not required.
- Minimum grade of 8,5 points in the final exam.
Approval requires a minimum of 10 points.
2. Evaluation by exam
- Final sitting exam (100%).
Approval requires a minimum of 10 points.
Title: Stolowy, Paugam, and Ding, Financial Accounting and Reporting: a global perspective, Cengage (6ª edição)., 2020, null,
Lourenço et. al., Fundamentos de Contabilidade Financeira: teoria e casos. Edições Sílabo (3ª edição)., 2020, null,
CNC, Sistema de Normalização Contabilística (SNC) - Legislação., 2023, null,
Authors:
Reference:
Year:
Title: Libby et al., Financial Accounting. McGraw Hill., 2020, null,
Lourenço and Morais, Contabilidade Financeira: resumo sistematizado dos conceitos, lançamentos e fórmulas usados em contabilidade financeira, 2018, Edições Sílabo., 2018, null,
Authors:
Reference:
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Marketing Management
At the end of this course, students should:
LG1. Describe the evolution of the Marketing concept;
LG2. Analyse the main market performance indicators;
LG3. Identify methods for gathering information about the consumer;
LG4. Develop a portfolio analysis with an external and internal vision of the organization;
LG5. Develop a SWOT analysis;
LG6. Identify target markets and define a positioning strategy;
LG7. Identify marketing-mix politics.
LG8. Identify future trends in marketing.
P1. Evolution of the Marketing concept
P2. Marketing Plan
P2.1. Plan components and control
P2.2.Organizational structure
P3. Situational Analysis (offline and online)
P3.1. Market
P3.2. Consumer behaviour
P3.3. Market intelligence
P3.4. Competition analysis
P3.5. Company analysis
P3.6. Portfolio analysis
P3.7. SWOT analysis
P4. Segmentation and Targeting
P5. Positioning
P6. Marketing-mix (offline and online)
P6.1.Product
P6.2. Price
P6.3. Placement
P6.4. Promotion
CP7. Future Trends in Marketing
CP7.1 Digital Transformation
CP7.2 The role of Generative AI in Marketing
CP7.3 The role of Marketing for a Sustainable future
Continuous evaluation: Individual participation in class (15%); Individual discussion of the workgroup project: (20%); Workgroup report (10%); individual case studies (15%); Final individual exam (40%). Minimum grade in any of the components: 8 values, min. 10v. for final approval. Attendance to classes of at least 2/3 (less will exclude students from this evaluation scheme). Failure in the regular grading system have two additional moments to pass, each worth 100% of the final grade.
A final above 16 may imply an additional oral examination.
Title: BAYNAST, Arnaud; LENDREVIE, Jacques; LÉVY, Julien; DIONÍSIO, Pedro; RODRIGUES, Joaquim Vicente. (2021), MERCATOR 25 Anos, o Marketing na Era Digital, Dom Quixote.
Authors:
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Title: Philip Kotler, Gary Armstrong, Sridhar Balasubramanian, Principles of Marketing, Global Edition, 2023, Kotler, P. , Armstrong, G, Balasubramanian. S. (2023). Principles of Marketing, Global Edition. Pearson,
Exercícios e artigos entregues aos alunos
Authors:
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Fundamentals of Management
At the end of the course, the student shall be able to:
1. Discuss the role of the organizations and managers in the society, as well as, identifying the different theories of management and their effects on the labor and on the performance of the organizations
2. Understand and analyze the effects of the business environment over the organization
3. Discuss and analyze the performance of managers from the point of view of the functions of management
4. Frame and discuss management work under the scope of innovation, social responsibility, and sustainability
S1. Managing in organizations
1.1 Organizations and management of organizations
S2. Theories of management
2.1 Rational goal models
2.2 Internal process models
2.3 Human relations models
2.4 Open systems models
2.5 The competing values framework
S3. The business environment
3.1 The competitive environment
3.2 The general environment
3.3 The stakeholder analysis
S4. Functions of management
4.1 Planning
4.2 Organizing (organizational and management structures)
4.3 Leading
4.4 Controlling
S5. Innovation in organizations
5.1 Entrepreneurship and innovation
5.2 The process of innovation
S6. Social responsibility and sustainability
6.1 Ethics
6.2 Corporate Social Responsibility
6.3 Sustainability
The assessment is twofold: Periodic and Final Exams
Periodic assessment
The periodic assessment comprises the following items:
In class oral presentation - 15%; and, group report - 20%
mid-term test - 10%
Final test - 55%;
The minimum grade for validation of the assessment, for all components, is 7.50 valores. The required attendance record is 80%.
Final exams
There are two phases of final exams at the end of the semester. The passing grade in the exam is 10 valores and it counts for 100% of the final grade.
Note:
The students who fail to pass in the periodic assessment may take the final exam of the second phase.
The students who have got a final grade of 17 valores or above, will have to submit to an oral exam. It is assured the minimum grade to be granted will be no less than 17 valores.
Title: Case studies and other learning materials will be provided by the faculty.
Management: using practice and theory to develop skills / David Boddy (2020, 8th edition) / Pearson
Authors:
Reference:
Year:
Title: Casos e artigos serão providenciados pelos docentes
Introduction to Management / John Schermerhorn Jr. and Daniel Bachrach (2020, 13th edition) / Wiley
Authors:
Reference:
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Mathematics
At the end of the course the student will learn:
LG1. The concept of the derivative as a special type of limit and an essential tool to solve problems such as rates of change, optimization or approximation of functions by polynomials
LG2. The definite integral and its connection to differential calculus; the integration methods that allow integrating simpler functions, but also more complex functions; how to use the integral to, for instance, calculate areas between curves
LG3. What a differential equation is and its importance in mathematical modeling; to solve separable equations and to know about its application to population growth models
LG4. Series and their convergence; how to determine the convergence of geometric series, as well as use them to solve some real problems; the importance of series in the representation of functions as sums of infinite series and analyze phenomena by substituting a function for the first terms of the series that represents it
CP1. Derivatives
Derivatives; the derivative as a function; the Chain Rule; implicit differentiation; inverse functions and their derivatives; linear and quadratic approximations; Taylor polynomials; applications of differentiation (rates of change in the Natural and Social Sciences, the Mean Value Theorem, L'Hôpital's rule)
CP2. Integrals
Introduction to integrals; antiderivatives; integration techniques; the definite integral, the Fundamental Theorem of Calculus and indefinite integrals; applications of integration (areas between curves, average value of a function, applications to economics)
CP3. Differential Equations
Modeling with differential equations; separable equations; models for population growth
CP4. Series
Sequences and series; geometric series and some convergence tests; applications of series in economics and finance
There are two grading schemes:
1. Periodic Assessment:
a) 8 online quizzes (10%), one question each, performed in the Moodle platform during the classes period.
b) 2 in-class tests (30%), performed in a theoretical class.
c) Final Test (60%) in the 1st or 2nd examination period; the minimum grade is 8.5 pts.
If the grade obtained in the Final Test is higher than the grade obtained in the total periodic assessment, the grading scheme automatically passes to exam assessment.
2. Exam Assessment:
A Final Exam (100%) in the 1st or 2nd examination period.
The Final Test and the Exam will be the same for all students, covering the entire program.
The minimum grade for this course is 9.5 points (out of 20).
Title: James Stewart, Cálculo Volume 1 - Tradução da 8ª Edição Norte Americana, 2017, Cengage Learning. ISBN-13: 9788522125838
James Stewart, Cálculo Volume 2 - Tradução da 8ª Edição Norte Americana, 2017, Cengage Learning. ISBN-13: 9788522125845
James Stewart, Calculus, Early Transcendentals, International Metric Edition, 8th Edition, Cengage Learning. Print ISBN: 9781305272378
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Title: Knut Sydsaeter, Peter Hammond, Arne Strom & Andrés Carvajal, Essential Mathematics for Economic Analysis, 5th edition, 2016, Pearson. ISBN-13: 9781292074610
Authors:
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Microeconomics
By the end of the curricular unit the student should:
LO1. know the basic concepts of microeconomic theory;
LO2. understand the relevant modelling techniques;
LO3. use theoretical knowledge in the analysis of real markets;
LO4. combine the conceptual, mathematical and graphical approaches to solve specific problems.
S1. Introduction to markets: demand, supply and equilibrium.
S2. Consumer theory
The budget constraint and the set of feasible choices; preferences and utility; optimal choice; individual demand; market demand; elasticities; extensions to the rational consumer model.
S3. Producer theory
Technology and the production function in the short and in the long run, marginal productivities and scale returns; short and long run costs; profit maximization.
S4. Market structure
Perfect competition: assumptions; the individual supply curve and market supply; market equilibrium in the short and in the long run; consumer and producer surplus; the efficient market result; introduction to market failures.
Monopoly: the firm's choice; efficiency losses; natural monopolies; price discrimination.
Imperfect competition: basic game theory, Nash equilibrium; examples of oligopoly models; cartels and regulation.
Continuous assessment includes the following elements:
- Two online quizzes, each having a weight of 20% (there will be three quizzes, but only the best two will be taken into account);
- Participation in class, including problem set resolution (10%);
- Written exam at the end of the term (50%).*
*In order to get a positive grade in the course, the mark of the written exam cannot be below 8.5.
Title: Frank, R., and Cartwright, E., Microeconomics and Behavior, 2021, 10ª Ed, New York: McGrawHill.,
Pindyck, R.S. e D.L. Rubinfeld, Microeconomics, 2018, 9ª Ed, New Jersey: Pearson Prentice-Hall.,
Authors:
Reference:
Year:
Title: Krugman, P. e R. Wells, Microeconomics, 2017, 5ª Ed, New York: Worth Publishers.,
Varian, H.R., Intermediate Microeconomics, A Modern Approach, 2014, 9ª Ed, W. W. Norton & Company,
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Complements of Mathematics
At the end of the course the student will learn:
OA1. To apply the concepts of the algebra of matrices and determinants to solve systems of linear equations; to compute and interpret eigenvalues and eigenvectors; to diagonalize matrices and to apply these tools to classify quadratic forms.
OA2. To identify functions of more than one variable and recognize their different forms of presentation: descriptive, geometric, numerical and algebraic; to know the fundamental concepts of limit and differentiability of these functions.
OA3. To solve unconstrained and constrained optimization problems for functions of more than one variable; to recognize and formulate a linear optimization problem for functions of 2 variables; to determine graphically its optimal solution.
CP1. Linear Algebra
1.1 Systems of linear equations: Gauss elimination. Classification of linear systems
1.2 Matrices and matricial algebra: Properties. Linear independence and dependence. Rank. Gauss-Jordan elimination
1.3 Determinants: Definition and properties. Inversion of matrices
1.4 Eigenvalues and Eigenvectors
1.5. Quadratic forms.
CP2 Functions of more than one variable
2.1 Functions of two (or more) variables
2.2 Limits and continuity
2.3 Tangent planes and linear approximations
2.4 The chain rule
2.5 Directional derivatives and the gradient vector
CP3 Optimization in R^n
3.1 Unconstrained extrema in R^n: local and global extrema
3.2 Constrained extrema in R^n: Lagrange multipliers
3.3 Linear programming: graphical method, economic interpretation
Students must obtain an overall grade of at least 10 (out of 20) in one of the assessment modes:
(PA) Periodic Assessment:
- Three in-class mini-tests (10%), performed throughout the term. Among these, only the best two grades count (5% each); a minimum grade of 10.0 points (out of 20) in the average of the best two mini-tests is required.
- Three online quizzes (15%), performed in the e-learning platform Moodle. The average of those three evaluations counts towards the final grade (5% each); a minimum grade of 10.0 points (out of 20) in the average is required.
- Final exam (75%): written Exam in the 1st or 2nd examination period; minimum grade required: 8.0 points (out of 20).
(EA) Exam Assessment:
- a Final Exam (100%) in the 1st or 2nd examination period.
Assessment rules:
1. A student is excluded from the Periodic Assessment modality, automatically switching to the Exam Assessment modality, if the average of the three quizzes or the average of the best two mini-tests is less than 10.0 points (out of 20).
2. For students who chose Periodic Assessment, the final grade is always the best between Periodic Assessment and Exam Assessment.
3. Online quizzes:
- Three quizzes, throughout the term, using the e-learning platform Moodle.
- The quizzes can be taken anytime during specific 72 hour (minimum) slots, opportunely communicated to the students, but once initiated they have a maximum duration of 30 minutes.
- Each student has a single attempt to answer each test.
- The final quizzes' grade will be the average of the 3 quizzes.
- Eventual problems in the access to the Moodle platform won't change the validation of any of the quizzes. Students should try to ensure that they have good access to the internet. We do not recommend accessing the network via mobile phone.
4. Repeating students have the same evaluation modalities, subject to the same rules.
5. The instructors reserve the right to conduct oral examinations to students whenever they consider it necessary.
Title: Howard Anton & Chris Rorres, "Álgebra Linear com Aplicações", Tradução da 10ª Edição, 2012, Bookman.
James Stewart, "Cálculo, Volume 2", Tradução da 8ª Edição Norte Americana, 2016, Cengage Learning.
Authors:
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Title: Knut Sydsaeter, Peter Hammond, Arne Strom & Andrés Carvajal, "Essential Mathematics for Economic Analysis", 5th Edition, 2016, Pearson.
Alpha C. Chiang & Kevin Wainwright, "Fundamental Methods of Mathematical Economics", 4th Edition, 2005, McGraw-Hill.
Authors:
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Management Accounting I
After being approved in this course, students must be able to:
LG1: Understand the relevance of management accounting in organizations;
LG2: Apply cost allocation methods;
LG3: Identify the income effects of alternative cost accumulation systems;
LG4: Apply the basis of accounting information in decision making processes.
1. Aims of management and cost accounting
2. An introduction to cost terms and purposes
3. Alternative cost accumulation systems, income and inventory effects
4. An introduction to cost-volume-profit analysis
5. Joint costs
6. Cost allocation
7. Job costing and process costing
1.Periodical evaluation
2 Mid-term tests: 25% each;
Final test: 50%.
This grading system requires attendance to classes of at least 2/3; delivery the two mid-term tests; minimum average mark of 7,5 between the two mid-term tests and a minimum grade of 7.5 in the final test.
Exam 1st sitting and 2nd sitting: written test 100% (minimum mark for approval: 10).
Title: Bhimani, A., Horngren, C.T., Datar, S.M. and Rajan, M. (2023) Management and Cost Accounting, 8th Edition, Pearson.
Drury, C. and Tayles, M. (2021) Management and Cost Accounting, 11th Edition, South-Western / Cengage Learning.
Garrison, R., Noreen, E. and Brewer, P. (2024) Managerial Accounting, 17th Edition, McGraw-Hill.
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Title: Franco, V., Oliveira, A.V., Morais, A.I., Oliveira, B.J., Lourenço, I., Major, M.J., Jesus, M.A. e Serrasqueiro, R. (2015) Os Custos, os Resultados e a Informação para a Gestão, 4ª Edição, Livros Horizonte, Lisboa.
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Ict'S for Management
With this curricular unit the student should be able to:
1. Describe the variables and the formulas needed to construct a calculation model;
2. Use basic features of a spreadsheet;
3. Use functions for building models in a spreadsheet;
4. Construct advanced models applied to management in a spreadsheet;
5. Compute automatic procedures with the use of VBA.
The main issues to be addressed are:
1. Introduction to spreadsheets
2. Model construction
3. Information extraction
4. Introduction to Visual Basic for Applications
Periodical Assessment:
- Group work (40%) - Project made by a group of students. Mandatory, no minimum score.
- Individual Test (60%) - Written test, mid-term, scheduled online via e-learning and support by Zoom. Mandatory, with a minimum score of 8 (in 20).
Final exam (100%):
- Individual written exam, without consultation, encompassing the entire syllabus.
Takes the final exam - in season 1, 2 or special (according to the pedagogical rules) - who has not concluded the periodical assessment successfully, with an average score greater than or equal to 10 (out of 20).
Title: Dias Curto, José, & Vieira, Duarte (2023). Excel para Economia e Gestão, 5ª Ed., Edições Sílabo, Lisboa, ISBN 978-989-561-290-1.
Lomonaco, Leonardo (2023). EXCEL - A Comprehensive Guide to Become an Expert on Excel 2023 With All-in-One Approach, 1st. Ed., Leonardo Lomonaco, Author edition, ISBN 979-821-534-773-7.
Martins, António (2017). Excel Aplicado à Gestão, 4ª Edição, Edições Sílabo, Lisboa, ISBN 978-972-618-876-6.
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Title: Winston, Wayne L. (2019). Microsoft Excel 2019: Data Analysis and Business Modeling, 6th Edition, Pearson Education, USA., ISBN 978-150-930-588-9
Bernardo, Maria do Rosário; Negas, Mário Carrilho & Isaías, Pedro (2013). Excel Aplicado, FCA Editora, ISBN 978-972-722-755-6.
Cravens, David; Lamb, Charles & Crittenden, Victoria (2001). Strategic Marketing Management Cases: With Excel Spreadsheets, 7th Edition, McGraw-Hill Publishing, USA, ISBN 978-007-251-482-7.
Martins, António (2019). Aprenda Excel com Casos Práticos, Edições Sílabo, Lisboa, ISBN: 978-972-618-996-1.
Monk, Ellen F.; Brady, Joseph A. & Mendelsohn, Emillio I. (2017). Problem-Solving Cases in Microsoft Access And Excel, 15th Edition, Course Technology, Cengage Learning, Boston, USA., ISBN 978-133-710-133-2.
Peres, Paula (2011). Excel Avançado, 3ª Edição, Edições Sílabo, Lisboa, ISBN 978-972-618-640-3.ll
Sengupta, Chandan (2009). Financial Analysis and Modeling Using Excel and VBA, 2nd Edition, John Wiley & Sons, USA, ISBN 978-047-027-560-3.
Dreher, Gil (2023). Excel 2023: The Must-Have Guide to Master Microsoft Excel - From Beginner to Pro in less than 7 Days - Step-by-step Formulas and Functions with Tutorials and Illustration, 2023 Ed., Gil Dreher, Author edition, ISBN 979-837-552-249-4.
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Fundamentals of Finance
At the end of this learning unit's term, the student must be able:
1. To explain the concept of time value of money, discounting and compounding and to be able to compare cash flows with different timetables;
2. To compute cash flows from applications and financing operations;
3. To characterize the organization of the main financial markets;
4. To compute currency and interest rate operations;
5. To describe the concept of business profitability and to compute and analyze the more relevant profitability ratios linking profitability with the firm's capital structure;
6. To analyze the financial condition of a firm and to compute and analyze the more relevant financial ratios;
7. To describe and compute de concept of working capital and to link it with the firm's financial condition;
8. To describe and compute the concept of cash flow in capital investment valuation;
9. To describe and compute the main valuation criteria used in capital investment analysis.
I - Time Value of Money
1. The concept of interest rate, consumption and saving
2. Nominal and real interest rate
3. Financial intermediation and risk
4. Simple and compounding interest
5. Discounting and compounding factors
6. Periodic/regular flows: rents
7. Applications and financing operations
II - Markets, Instruments and Financial Institutions
1. Foreign exchange market: the currency rate
2. Monetary market: the interest rate
3. Capital markets: primary and secondary markets
4. Financial Institutions
5. Financial information: sources and analysis
III - Financial Analysis
1. Economic and financial flows
2. Income and profitability ratios
3. Financial leverage
4. Sources and application of funds
5. Working capital
6. Solvency
7. Cash flow analysis
IV - Capital Investments
1. Typology of investments
2. The concept of the project's cash flow map
3. Valuation methodology
4. The discount rate
5. Valuation criteria: NPV, IRR, PI and PAYBACK
Each student should acquire analytical, information gathering, written and oral communication skills. Will be used the following learning methodologies (LM):
1. Expositional, to the presentation of theoretical frames
2. Participative, with analysis/resolution of exercises
3. Participative, with analysis/discussion of case studies
4. Active, with the realization of individual and group works
5. Self-study, related with autonomous work by the student
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Periodical Evaluation:
Three Mini-tests; 1st mini-test 35% (in person); 2nd mini-test 35% (in person). 3rd mini-test 30% (in person).
There is no minimum grade on each individual mini test.
An additional evaluation may be requested to students with a final grade higher than 16.
Enrollment for the mini-tests may be mandatory.
Evaluation by exam: 100% of the grade.
Title: Mota, A. G., Barroso, C., Soares, H. e Laureano, L., 2023, "Introdução às Finanças - Fundamentos de Finanças com Casos Práticos Resolvidos e Propostos", Edições Sílabo, 4ª Edição, Lisboa, EAN 9789895613298 - https://silabo.pt/catalogo/gestao-organizacional/financas/livro/introducao-as-financas/
Mota, A. G., Barroso, C., Soares, H. e Laureano, L., 2021, " Introduction to Finance - Fundamentals of Finance with Solved Exercises and Follow-up Exercises", Edições Sílabo, 3rd Edition, Lisboa, - ISBN 978-989-561-148-5 - https://silabo.pt/catalogo/gestao-organizacional/livro/introduction-to-finance-e-book/
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Title: Brealey, Richard A., Myers, Stewart C. e Franklin Allen, 2019, "ISE Principles of Corporate Finance", 13th Edition, McGraw Hill Education. ISBN-13: 978-1260565553 - https://www.amazon.com/Principles-Corporate-Finance-Richard-Brealey/dp/1260565556/ref=sr_1_1?crid=15NY5DGEOK65Z&keywords=corporate+finance+brealey&qid=1704553527&sprefix=corporate+finance+brealey%2Caps%2C183&sr=8-1
Ross, S., Westerfield R. e B. Jordan, 2021, "Fundamentals of Corporate Finance ISE", 13th Edition, McGraw-Hill. ISBN: 9781265553609 - https://www.amazon.com/Fundamentals-Corporate-Finance-International-Textbook/dp/1265553602/ref=sr_1_1?crid=26P0JNL6N6KZL&keywords=fund
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Professional Presentations
Learning objectives:
LG1 - To communicate ideas in a structured and clear manner.
LG2 - To behave properly, with professional appearance, during oral presentations.
LG3 - To use audiovisual support instruments in an effective way.
LG4 - To comment on personal oral presentations and provide clear and structured feedback.
LG5 - To identify personal learning needs and be able to create effective self-development plans
Topics:
T1 The importance of public presentations
T2 Planning and structuring oral presentations
T3 Mind Map
T4 Transmission Methods
T5 Rules for slide presentation
T6 Resources
T7 Verbal Communication
T8 Nonverbal Communication
T9 Interaction Techniques
T10 The feedback.
1) Evaluation based on continuous attendance (in person)
- Successful completion of the online course - mandatory
- Attendance in 75% of classes (assessment of Attendance and Class Participation)
- Individual and pair presentations in the classroom (80%)
- Presentation Feedback Forms (10%)
- Mind Maps and Presentation support materials 10%
2) Exams
- Final evaluations tests: 100%
- Possibility of oral assessment, the teacher can request an oral discussion to define the final grade, individually or in pairs.
To successfully complete the continuous assessment, students cannot have less than 7 points in any of the selected assessment components.
Title: Gallo, C. (2014). TED: Os segredos de comunicação das conferências mais carismáticas do mundo. Lisboa: GestãoPlus
Pina, J. (2014). Como fazer apresentações em 10 etapas. Lisboa: Pactor
Pina, J. (2014). Comunicar com humor. Insensatez ou profissionalismo? Lisboa: Pactor
Pina, J. (2011). Apresentações Que Falam Por Si. Lisboa: Lidel.
Rodrigues, A. D. (2022). A natureza da atividade comunicativa. LISBON International PRESS.
Neves, J., Garrido, M. & Simões, E. (2006). Manual de competências pessoais, interpessoais e instrumentais: Teoria e prática. Lisboa: Edições Sílabo.
Authors:
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Title: Apperson, J. M., Laws, E. L., & Scepansky, J. A. (2006). An assessment of student preferences for PowerPoint presentation structure in undergraduate courses. Computers & Education(50), 148-153.
Barsalou, L. (2008). Grounded Cognition. Annual Review of Psychology, 59, 617-645.
Cyphert, D. (2007). Presentation Technology in the Age of Electronic Eloquence: From Visual Aid to Visual Rhetoric. Communication Education, 56(2), 168 - 192.
Duarte, N. (2008). Slide:ology. The Art and Science of Creating Great Presentations. Sebastopol CA: O'Reilly Media.
Gallo, C. (2010). The presentation secrets of Steve Jobs: how to be insanely great in fron of any audience. McGraw Hill.
James O'Rourke. (2008). O Segredo das Apresentações de Sucesso. Lisboa: Edições Centro Atlântico
Nelson Faria de Oliveira (2008). Como falar em público. Lisboa: Colecção Comunicação & Sucesso, GestãoPlus.
O?Neill, A. & Pina, J.A. (2022). Seja proativo! Assuma o controlo. Lidel. ISBN: 9789897528101
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Technical Report Writing
The following competencies should be developed:
LG1 - To be able to differentiate various types of technical reports;
LG2 - To foresee the structure of the different sections of a technical report
LG3 -To classify and adquire the precise information for insertion in reports;
LG4 - To effectively synthesize ideas and conclusions
LG5 - To cite and paraphrase adequately
LG6 - To use the effective ways of graphical presentation of statistics
Topics:
T1 -Types of reports: identifying the basic formats.
T2 -Structural elements of a technical report .
T3 -Characteristics of a technical text: objectivity, clarity.
T4 -Written communication techniques: how to write a concise, pertinent, and clear text.
T5 -Organization of ideas: how to improve the message comprehension and to highlight the essential information;how to do a effective synthesis.
T6 -Basic rules to guarantee the reports grammatical quality (orthography and syntactical structure).
T7 -Mistakes to avoid: ambiguity, clichés, tautologies, colloquialisms;
T8 -Crediting sources, how and when to cite using quotes and paraphrasing, references.
-How to use text processing an presentations software in report writing.
Teaching methods will combine several approaches to promote the intended learning skills and aiming to promote students autonomous and continuous learning.
Namely it will include blended-learning program, exercises, in-class document analysis and discussion
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1-Ongoing evaluation (b-learning)
Minimum attendance at 2/3 of presencial classes
Approval on online courses(mandatory)
In-class participation and autonomous exercises - 30%
Writing a technical report 70%
2-Ongoing evaluation (presencial classes)
Minimum attendance at 2/3 of presencial classes
In-class participation and autonomous exercises 30%
Writing a technical report 70%
3-Final evaluation
Writing a technical report 100%
In each semestre only one ongoing evaluation prevails
Title: Roman, K. & Raphaelson J. (2010). Writing That Works; How to Communicate Effectively In Business. New York: HarperCollins Publishers Inc.
Oliu, W. E., Brusaw, C. T. & Alred, G. J. (2013). Writing That Works: Communicating Effectively on the Job. Boston, New York: Bedford/St. Martin's.
Hood. J.H. (2013). How to Book of Writing Skills: Words at Work: Letters, email, reports, resumes, job applications, plain English. United States: Wordcraft Global Pty Limited.
Bowden, J. (2008). Writing a Report: How to Prepare, Write and Present Really Effective Reports - 8th Rev. Edition. Begbroke, Oxford: How To Books.
Blanco, E. L. (2000). Como apresentar relatórios. Lisboa: Estampa.
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Title: Young, T. M. (2005) Technical writing A-Z : a commonsense guide to engineering reports and theses New York: ASME.
Sussams, J. E. (1998). Como Fazer um Relatório. Lisboa: Presença.
Soares, M. A., Estrela, E. & Leitão, M. J. (2015). Saber Escrever uma Tese e Outros Textos. Lisboa: Don Quixote.
Peres, P. (2009) Escrever cartas, relatórios e outros documentos com o MS Word. Lisboa: Sílabo.
Kuiper, S. (2007). Contemporary Business Report Writing. Mason: Thomson Higher Education.
Gewirtz, A. R. (2007). How To Say It (R) Business Writing That Works: The Simple, 10-Step Target Outline System to Help you Reach Your Bottom Line. London: Prentice Hall Press.
Gentle, R. (2002). Read This!: Business Writing that Works. Harlow, Essex: Pearson Education.
Forsyth, P. (1998). 30Minutos... para escrever um relatório. Lisboa: Replicação.
Cox J. V. (1997). Como Redigir um Relatório. Lisboa: Cetop.
Campanizzi, J. (2005). Effective writing for the quality professional: creating useful letters, reports, and procedures. Wisconsin: ASQ Quality Press.
Bentley, T. (2002). Report Writing in Business. Oxford: Elsevier /CIMA Books.
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Business English
LG1. Ability to discuss business related topics fluently
LG2. Consolidation of grammar
LG3. Ability to write a letter of application, CV and report
LG4. Ability to make a well structured presentation
LG5. Ability to describe trends, graphs and statistics
LG6. Good understanding and use of numbers
LG7. Ability to understand and discuss relevant headlines and news
articles.
LG8. Use formal written and spoken English
The course work of Business English is organized around the following topics.
S1 Company Structures
Describing department functions
Using numbers, dates, times, statistics
Describing change e.g rise/fall, increase/decrease etc
S2 Recruitment
Writing a letter of application
CVs
S3 Banking and money
Talking about money, and banking services
The language of graphs
S4 The language of presentations
55 Discussion of relevant newspaper articles.
S6 Consolidation of grammar: verbs, prepositions, articles, etc.
Formal vs informal English when writing and speaking
1.TP lessons(24h): development of fluency, key grammar and vocabulary through explanations and participatory methodologies; use of graphs to practice numbers; explanation and application of presentation language; news headlines for discussion. 2.Self Study(26h): study recommendations given at the end of each lesson. This includes: homework exercises; preparation of business presentation and report; grammar review; regular consultation of English news sites e.g. BBC.
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Continuous or periodic/final:
A) Continuous
Participation and attendance (10%)
Presentation (group or individual, defined by the teacher) and individual report on the subject of the presentation (40%).
Test (50%).
B) Periodic/Final
Individual presentation and Report (50%)
Final Exam (50%)
*The evaluation fields apply to all existing teaching modalities (in person, b-learning, mixed or e-learning). There is a minimum grade of 8.5 for each evaluation element.
Title: www.nytimes.com
www.bbc.co.uk
3) For current affairs:
2) Dubicka, I. et al. (2018). Business Partner B1 Coursebook, Pearson Education Limited.
1) Students should download and print the student work book in elearning and bring to lessons.
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Title: Cambridge University Press: Cambridge English for Job-hunting Business English dictionary e.g. English Business Dictionary - Longman
Pearson Education: Market Leader: Business Grammar and Usage
Cotton, D., Falvey, D. and Kent, S. (2007). Market Leader Pre-Intermediate (3rd Edition), Pearson
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Writing Scientific and Technical Texts
Learning goals (LG)1: To know the concept of scientific research;
LG2: To learn to summarize a scientific article and to identify the main topics;
LG3: To learn how to organize a research paper or a technical report;
LG4: To be familiarized with the rules of scientific writing.
1. Information, Initial draft, Reviewing, Final draft;
2. Structure of a technical and scientific text;
2.1 The pre-textual elements;
2.2 The textual elements;
2.3 The post-textual elements;
3. The use of illustrative elements of technical and scientific argument or empirical demonstration;
3.1 The inclusion of charts, tables and other elements;
4. The standards of referencing bibliographic citation and annotations;
4.1 The various national and international standards. The standards adopted for carrying out works, dissertations and theses in ISCTE-IUL;
4.2 The use of specific software to organize and manage bibliographies and production of technical and scientific manuscripts (Biblioscape, BiblioExpress and EndNote).
1. Expositional: case-studies' demonstration.
2. Participative: analysis and resolution of application exercises and case studies.
3. Active: realization of individual and group works;
4. Self-study: related with autonomous work by the student, as is contemplated in the Class Planning.
1) Ongoing evaluation:
a) Approval on courses provided by the blended-learning program - Mandatory - The course evaluation assumes that the student achieves 50% or more in the answers to the quizzes he has to do in each module.
b Autonomous exercises (includes participation and feedback of exercises - 30%)
c) Final evaluation work - 70%
2)Exam evaluation:
Writing a final evaluation work - 100%
Title: Soares, M. A. (2001). Como Fazer um Resumo. Queluz de Baixo, Barcarena: Editorial Presença
Pereira, M. G. (2012). Artigos Científicos. Como Redigir, Publicar e Avaliar. Brasil: Guanabara Koogan
Nascimento, Z. & Pinto, J.M. (2001). A Dinâmica da Escrita: Como escrever com êxito. Lisboa: Plátano Editora
Madeira, A. C. & Abreu, M. M. (2004). Comunicar em Ciência? Como redigir e apresentar trabalhos científicos. Lisboa: Escolar Editora
Lindemann, K. (2018). Composing Research, Communicating Results: Writing the Communication Research Paper. USA: John Wiley & Sons, Inc
Gastel, B. & Day, R. A. (2016). How to Write and Publish a Scientific Paper (8th Edition). Santa Barbara, California: Greenwood
Cargill, M. & O'Connor, P. (2013). Writing Scientific Research Articles (2nd Edition). UK: Wiley-Blackwell
Brandão, M. L. (2009). Manual para Publicação Científica: Elaborando manuscritos, teses e dissertações. Rio de Janeiro: Elsevier
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Title: Wolton, D. (2006). É preciso salvar a comunicação. Casal de Cambra: Caleidoscópio
Pereira, A. & Poupa, C. (2008). Como Escrever uma Tese, Monografia ou Livro Científico usando o Word. Lisboa: Edições Sílabo
Munter, M. (2006). Guide to managerial communication: effective business writing and speaking (7th Edition). New Jersey: Prentice Hall
Lipson, C. (2011). Cite Right: A Quick Guide to Citation Styles - MLA, APA, Chicago, the Sciences, Professions and More (2nd Edition). Chicago: University of Chicago Press
Júnior, J. M. (2008). Como Escrever Trabalhos de Conclusão de Curso? Instruções para planejar e montar, desenvolver, concluir, redigir e apresentar trabalhos monográficos e artigos. Petrópolis: Editora Vozes
Hofmann, A. (2016). Scientific Writing and Communication. Papers, Proposals, and Presentations (3rd Edition). Oxford: University Press
Goins, J. (2012). You Are a Writer (so start ACTIHering, L. & Hering, H. (2010). How to Write Technical Reports: Understandable Structure, Good Design, Convincing Presentation. London, New York: SpringerNG like one). United States of America: Tribe Press
Forsyth, P. (2016). How to Write Reports and Proposals. United Kingdom: Kogan Page, Ltd
Estrela, E., Soares, M. A. & Leitão, M. J. (2003). Saber escrever saber falar: um guia completo para usar correctamente a língua portuguesa. Lisboa: Publicações Dom Quixote
Bowden, J. (2011). Writing a Report - How to Prepare, Write and Present Really Effective Reports. United Kingdom: Little, Brown Book Group
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Academic Work with Artificial Intelligence
"LO1. Knowledge about the structure, language, ethical and normative procedures for the elaboration of academic texts.
LO2. Skills to use generative algorithms to assist the elaboration of academic work.
LO3. Skills in analysing and scrutinising the independence, relevance and reliability of AI generated data.
LO4. Overall abilities to recognise the ethical and civic implications underlying the access, sharing and use of AI tools in an academic context."
"S1. Introduction to Academic Writing and generative algorithms (3h)
S2. Procedures for planning and constructing argumentative texts with the aid of AI (3h)
S3. Critical analysis of texts produced: identification and referencing of data sources and analysis of their relevance in the ligth of the objectives of the academic work (3h)
S4. Opportunities and risks of AI use: good practice guide for accessing, sharing and using AI tools in an academic context (3h)"
"Modality of continuous assessment:
Class participation: Class participation: assesses students' attendance, involvement and individual contributions to class discussions and activities (20%).
Group work will require students to form groups to revise and edit academic texts between themselves, using generative algorithms. Assessment will be based on the quality of the revisions, edits and feedback provided (40%).
Individual report: with an in-depth reflection on the civic and ethical questions posed by the use of AI tools as an aid to academic writing (40%).
There is a required minimum of 7 values in each component that is graded.
To conclude the curricular unit in the modality of continuous assessment the student must be present in, at least, 75% of the classes.
Although not recommended, students may opt for final assessment by written and oral examination (100%).
In addition to the practical presentations, students will be asked to carry out exercises and written tasks related to the content covered. These may include: reflecting on techniques learnt, analysing case studies, answering theoretical questions or even creating presentation scripts. These activities will help to assess conceptual understanding of the content taught.
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Public Speaking with Drama Techniques
Learning Outcomes:
LO1. Develop oral communication skills
LO2. Improve body expression
LO3. Master the art of using the vocal apparatus
LO4. Learn performance techniques
Compatibility with the Teaching Method:
The course combines theory and practice, providing students with an immersive experience in the world of public performances with theatrical techniques. The teaching method is interactive and participatory, encouraging students to put into practice the concepts learned through individual and group exercises.
The knowledge acquired involves both theatrical theory and specific oral communication techniques. Participants will learn about the fundamentals of vocal expression, character interpretation and improvisation, adapting these skills to the context of public presentations
S1 - Preparation for presentation (3 hours)
S2 - Non verbal communication (3 hours)
S3 - Introduction to using the vocal apparatus (3 hours)
S4 - Introduction to the term Performance (3 hours)
Modality of continuous assessment:
Practical Presentations (50%): Participants will be assessed based on their public presentations during the course. Criteria such as clarity of communication, vocal and body expression, use of theatrical techniques and performance will be considered. Presentations may be individual or group presentations, depending on the activities proposed.
Exercises and Written Assignments (50%): In addition to the practical presentations, participants may be asked to complete exercises and written assignments related to the content covered in each module. These may include reflections on learned techniques, analysis of case studies, answers to theoretical questions or even the creation of presentation scripts. These activities will help to assess participants' conceptual understanding.
To conclude the curricular unit in the modality of continuous assessment the student must be present in 75% of the classes.
Although not recommended, students may opt for final assessment by written and oral examination (100%).
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Communication Techniques
LO1: Develop the essential skills, knowledge, and tools to observe, describe, and understand the context and phenomena influencing communication.
LO2: Develop the skills to communicate effectively in multicultural contexts.
LO3: Use the skills in practical situations through both oral and written communication.
LO4: Employ communication skills proactively, considering individual roles, behavioral types, and resources used during communication.
SC1: Multiple contexts that initiate and disrupt the communication process, implicit and explicit norms, as well as communication constraints across different contexts.
SC2: Ethnomethodology of the communication process, interpretation based on linguistic, paralinguistic, non-linguistic, and contextual information within oral communication.
SC3: Observation of both verbal and non-verbal communication: analyzing gestures, posture, facial expressions, and eye contact (key elements of interactive communication that reinforce or replace the oral communication).
SC4: The relevance of active listening in communication across multiple cultural contexts (interpreting and analyzing the phenomena).
"The adopted methodology integrates theoretical and practical fundamentals of the communication in both academic and professional contexts.
The first lecture lays out the theoretical grounds of communication, encompassing verbal, para-verbal, and extraverbal mechanisms, across multiple inter-national scenarios.
Subsequent sessions entail group discussions and practical exercises, such as observation, interpretation, and analysis of phenomena, fostering critical reflection and the progressive application of acquired skills.
Individual assessment tasks comprise evaluating class participation that aims to assess the application of knowledge and skills learned during the course sessions.
The structure of the course fosters experiential learning, enabling students not only to grasp theoretical concepts but also to acquire skills for tackling communicative challenges effectively."
Competencies for the Labor Market
OA1: Enhance the ability to recognize and value personal resources of technical and interpersonal knowledge.
OA2: Gain a comprehensive understanding of the procedures and settings involved in job searching.
OA3: Develop proficiency in crafting a formal application process for a professional role.
The attainment of these learning outcomess will be facilitated through a combination of practical and reflective activities, underpinned by an active and participatory teaching methodology that prioritizes experiential learning. The course sessions will incorporate a diverse range of activities, including:
• Engaging in Group Discussions;
• Participating in Simulations;
• Analyzing Case Studies;
• Critically Evaluating Videos and Texts;
• Presenting Projects;
• Engaging in Individual Reflection.
S1. Personal Resource Identification & Labour Market participation
- Self-assess skills & interests: identifying strengths, areas for improvement and transferable skills.
- Develop personalized career plan: aligned with objectives, interests and opportunities..
S2. The Labor Market:
- Understanding labor market dynamics, trends, and sectors to make informed professional decisions.
- Recognizing the dignified work principles
- Identifying and exploring job search platforms.
S3.Constructing a Professional Profile:
- Creating a public profile: build CV & network of contacts through networking events, online communities, and industry associations.
- Planning the application process: from identifying opportunities to preparing for interviews.
- Maintain and update online professional profiles and networks regularly to reflect ongoing development and achievements.
The CU Competences for the Labour Market aims to prepare students for a successful transition and integration into the labour market. To achieve this general objective, the course adopts an active, participatory and student-centred pedagogical model, using teaching and learning methodologies that promote the development of different areas of knowledge and skills.Teaching methodologies aim to ensure dynamic lectures, including:
i. Presentation of theoretical content in a clear and concise manner, using audiovisual resources that encourage active student participation;
ii. Group discussions and debates on topics relevant to the course, encouraging the exchange of ideas, argumentation and the construction of collective knowledge;
iii. Simulations and case studies, involving the creation of real or fictitious labour market scenarios, allowing students to apply their knowledge in practical situations;
iv. Group dynamics supported by games and activities that stimulate communication, teamwork, problem-solving and creativity;
v. Analysis of videos and texts supported by critical reflection on different audiovisual and textual materials related to labour market skills (including viewing the online Labour Market Skills course).
Project Presentations: Development and presentation of individual or group projects, promoting research-based learning and effective communication skills.
Individual Reflection: Moments of individual reflection on the learning acquired in relation to the challenges and opportunities of the labour market and the personal resources to best respond to them.
In general terms, the teaching methodologies place the student at the centre of the learning process, encouraging their proactivity, autonomy and responsibility. The teaching methodologies used promote the active construction of knowledge through student participation in classes, activities and projects.
These teaching and learning methodologies are in line with the institutional pedagogical model, which values the integral formation of students, the development of transversal competences and preparation for the challenges of the contemporary world.
Title: Caetano, A., Vala, J. (2007). Gestão de Recursos Humanos: Contextos, Perocessos e Técnicas, Editora RH.
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Title: Neves, J., Garrido, M., Simões, E. (2015). Manual de Competências Pessoais, Interpessoais e Instrumentais: Teoria e Prática. Edições Sílabo.
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Title: OIT. (2019). Trabalhar para um Futuro Melhor – Comissão Mundial sobre o Futuro do Trabalho. Organização Internacional do Trabalho.
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Title: Corbanese, V., Rosas, G. (2014). Pesquisar o mercado de trabalho: Técnicas de procura de emprego para os jovens. OIT, Gabinete de Estratégia e Planeamento
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Title: Figler, H. (1988). The complete job-search handbook. New York. Holt.
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Title: Le Bras, F. (1998). Os dez segredos de um bom currículum vitae. Publicações Europa-América.
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Title: ILO (2013). Decent work indicators guidelines for producers and users of statistical and legal framework indicators. Geneva.
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Title: Lipman, B. (1983). The professional job search program. New York. Willey & Sons.
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Title: Moreira, T.S., Dray, G. & Neves L (Orgs.) (2022). Livro Verde sobre o Futuro do Trabalho. GEP/ MTSS.
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Title: OIT. (2021). Ajustar as competências e a aprendizagem ao longo da vida para o futuro do trabalho.
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Title: OIT. (2020). Guia sobre como e porquê recolher e utilizar dados sobre as relações laborais. OIT. Genebra.
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Title: OIT. (2009). Declaração da OIT sobre Justiça Social para uma Globalização Justa. Conferência Internacional do Trabalho, 97ª Sessão. Organização Internacional do Trabalho.
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Advanced Excel
With this curricular unit the student should be able to:
1. Use functions for building models in a spreadsheet;
2. To build advanced models applied to management in a spreadsheet;
3. Simulation models
1. Sharing and maintaining the book: Import and export of data
2. Functions Statistics
3. Logic Functions
4. Error messages and information functions
5. Date arithmetic
6. Text functions
7. Search functions and reference
8. Consolidation, dynamic charts and graphs
9. Construction of models
10. Simulation techniques
1. Continuous Assessment:
- Minimum attendance of 70% (*)
- Successful completion of the online course [10%]
- Attendance and participation [20%]
- 1st Season Exam (*) [70%]
2. Periodic Evaluation / Final Exam:
- Successful completion of the online course (required)
- Exam (*) [100%]
NOTES:
(*) Face-to-Face or online, according to the assessment regime in place
- To successfully complete the continuous assessment, students must not score less than 7 values in any of the assessment components
Title: Alexander, A., and Kusleika, R. (2022). Excel 365 Bible - The Comprehensive Tutorial Resource. Indiana: John Wiley & Sons, Inc.
Curto, J., and Gameiro, F. (2016). Excel para Economia e Gestão, 4ª Edição. Lisboa: Edições Sílabo
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Title: Martins, António (2020). Excel Aplicado à Gestão, 5ª Edição. Lisboa: Edições Sílabo
McFedries, P., and Harvey, G. (2022). Excel All-in-One For Dummies. New Jersey: John Wiley & Sons, Inc.
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Introduction to Design Thinking
LO1. Acquiring knowledge about the fundamentals and stages of the Design Thinking process
LO2. Develop skills such as critical thinking, collaboration, empathy and creativity.
LO3. To apply Design Thinking in problem solving in several areas, promoting innovation and continuous improvement.
S1. Introduction to Design Thinking and Stage 1: Empathy (3h)
S2. Steps 2 and 3: Problem Definition and Ideation (3h)
S3. Step 4: Prototyping (3h)
S4. Step 5: Testing and application of Design Thinking in different areas (3h)
Modality of continuous assessment:
Class participation (20%): evaluates students' presence, involvement and contribution in class discussions and activities.
Individual work (40%): students will develop an individual project applying Design Thinking to solve a specific problem. They will be evaluated on the application of the stages of Design Thinking, quality of the proposed solutions, and creativity.
Group work (40%): students will form groups to develop a joint project, applying Design Thinking to solve a real challenge. Evaluation will be based on the application of the steps of Design Thinking, quality of the solutions and collaboration among group members.
To conclude the curricular unit in the modality of continuous assessment the student must be present in 75% of the classes.
Although not recommended, students may opt for final assessment by written and oral examination (100%).
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Critical Thinking
The student who successfully complete this Curriculum Unit will be able to:
LG*1- Analyse arguments regarding their structure and content;
LG2 - Argue on a issue;
LG3 - identify the deductive validity on propositions;
LG4 - Question arguments, identifying its weaknesses.
* LG: Leaning goal
PC*1 - The importance of critical thinking
PC2 - Argumentative discourse
PC3 - Types of arguments and arguments structure
PC4 - Arguments quality and errors in argumentation.
* PC: Program contents
Lectures, in-class exercises, in-class discussions, readings, case discussions (in smaller groups).
Active participation in the proposed works during class is expected
Continuous evaluation
Homework - 15% (1HW - 5% + 1 HW - 10%)
Attendance / participation - Classe exercices + group debate - 25%
Work Final (60%)
- Exams
Written Work -100%
- To successfully complete the continuous assessment, students must not score less than 7 in any of the assessment components listed;
- In the case of UCs in which the Final Assessment includes an assignment: the awarding of the final assessment may involve a discussion of the final assignment submitted within the previously defined assessment deadlines.
Title: Bowell, T., & Kemp, G. (2002). Critical thinking: a concise guide. London: Routledge.
Weston, A. (2005). A arte de argumentar. Lisboa: Gradiva
Cottrell, S. (2005). Critical Thinking Skills: Developing effective analysis and argument. New York: Palgrave McMillan.
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Title: Brookfield, S. (1987). Developing critical thinkers: challenging adults to explore alternative ways of thinking and acting. San Francisco: Jossey-Bass.
Morgado, P. (2003). Cem argumentos: A lógica, a retórica e o direito ao serviço da argumentação. Porto: Vida Económica.
Paul, R., & Elder, L. (2001). The miniature guide to critical thinking: concepts and tools. Foundation for Critical Thinking.
Thayer-Bacon, B.J. (2000). Transforming critical thinking: thinking constructively. New York: Teachers College Press.
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Operations Management I
LO1: Understand the basic concepts of operations management and align operations strategy options with corporate strategy;
LO2: Design and assess the products and services that will satisfy customers´needs in a competitive environment and the processes required to produce them;
LO3: Plan and control the system´s capacity according to demand forecasts.
S1: Introduction to operations
S2: Operations´ performance and strategy
S3: Process design and analysis
S4: Supply network design
S5: Layout and flow
S6: Capacity, demand and constraints management
S7: Sustainability in operations
OPTION 1:
Assessment throughout the term (Requires attendance > 80%):
1. Individual work - 20%
2. Group work - 30% (5%+25%)
3. End-of-term written test, individual - 50%
Passing grade is 10 points, with at least 8 points (out of 20) in each element and a weighted average of 10.
OPTION 2:
End-of-term written exam, individual - 100%.
A passing grade means 10 points or above (over 20).
Title: Slack, N., Brandon-Jones, A. (2018) Operations and Process Management - principles and practice for strategic impact, 5th Edition, Pearson
Heizer, J., Render, B., Munson, C. (2017) Operations Management: Sustainability and Supply Chain Management, 12th Edition, Pearson
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Title: Chopra, S., Meidl, P. (2016) Supply chain management: strategy, planning and operation, 6th Edition, Pearson
Krajewski, L.J., Malhotra, M.K. e L.P. Ritzman (2016) Operations Management - processes and supply chains, 11st Edition, Pearson
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Retail Management
1. Understand the importance and role of Retailing Management
2. Identify the types of retailers and its characteristics, especially in Portugal
3. Understand strategic options in retail
4. Solve problems of retail location
5. Understand the process of merchandise management
6. Identify the main challenges in store management.
1. Retailing Management
. Introduction to the retailing
. Types of retailers;
. Retailing in Portugal (and Europe)
. Multichannel retailing;
. Customer buying behavior;
2. Distribution Channels Theory
3. Retailing Strategy;
. Building competitive advantage
. Setting and measuring performance objectives;
. Retail Location;
. Customer service;
. Retail Internationalization
4. Merchandise Management
. Managing merchandise management
. Merchandise planning systems;
. Retail pricing;
5. Store management
. Store activities;
. Layout, design and presentation techniques;
. Customer service;
. B2C on-line store
Continuous assessment: 1. Participation in class (10%) 2. Work groups - short cases (20%) 3: Work groups - comprehensive cases (10%) 4. Intermediate individual test (closed book) (10%) 5. Final individual test (50%) (closed book). Approval is obtained with five components weighted average equal to or greater than 10 in 20 and a minimum 8 in each component
End-of-term exam (100%) (closed book) Weight: 100%. A negative evaluation(unsuccessfully) means less than 10 in 20.
Title: - Levy, Michael e Weitz, Barton A., 2007, Retailing Management, 8th edition, McGraw-Hill. (support)
- Berman, Barry & Joel R. Evans (2013). Retail Management: International Edition. Pearson (12th edition), UK.
Authors:
Reference:
Year:
Title: . Peris, Salvador Miquel Peris; Guerrero, Francisca Parra; Lhermie, Christian e Romero, Mª José Miquel; 1999; Distribution Comercial; 3ª Edición, ESIC - Madrid.
. Paz, Hugo Rodolfo; 2000; Canales de Distribucion, estratégia y logística comercial; 2ª Edición; Ugerman Editor.
. Fernie, J.; Fernie, S.; Moore, C.; 2003; Principles of Retailing ; Butterworth Heinemann, London.
. Coughlan, A.T.; Anderson, E.; Stern, L.W., El-Ansary, A.I.; 2006; Marketing Channels (Seventh Edition); (Pearson International) Prentice Hall.
. Johnston, Robert, Clark, Graham & Michael Shulver (2012). Service Operations Management, Improving Service delivery. Pearson (4th edition), UK.
Authors:
Reference:
Year:
Logistics Management
By the end of this course students should be able to:
LG1.: Identify components and draw the logistical system, identifying physical and information flows;
LG2.: Identify and describe the logistical activities of an organisation;
LG3.: Describe and explain the logistical attributes;
LG4.: Identify ways to improve customer value from a logistical perspective;
LG5.: Identify the benefits and faults of centralised and decentralised purchasing and delivery options;
LG6.: Utilize models to locate logistical facilities;
LG7.: Estimate the most adjusted dimension for a logistical facility;
LG8.: Develop warehouse layouts;
LG9.: Classify and locate the products stored in a warehouse;
LG10.: Identify and describe the different equipment in a warehouse;
Lg11.: Describe how JIT, QR and CPFR approaches work;
LG12.: Compare and choose the most appropriate transportation mode;
LG13.: Determine the most efficient routs.
S1.: Basic concepts on logistics and logistics management: value, attributes, flows, activities, process;
S2.: Customer service and logistical contribute to customer service;
S3.: Purchasing and delivery: centralization and decentralization;
S4.:Facility location;
S5.: Facility dimension;
S6.: Warehouse layout and equipment;
S7.: JIT, QR, and CPFR approaches;
S8.: Design and management of the transportation system.
Evaluation throughout the semester
Solve small exercises and questions in class - 15%
Group assignment (report + presentation + final discussion) - 35%
Final test - 50%
In order to get approval, students must score, at least, 8 points (over 20) in both the group assignment and the final test.
Minimum passing grade: 10 points.
Final exam
Final exam - 100%
Title: Carvalho, J. C., 2017, Logística e Gestão da Cadeia de Abastecimento, Edições Sílabo.
Authors:
Reference:
Year:
Title: Rushton, A., Croucher, P., Baker, P. (2010) The handbook of Logistics and Distribution Management, 4ª edição, Kogan Page
Stock, J. e Lambert, D., 2000, Strategic Logistics Management, 4ª edição.
Ballou, R. H., 1998, Business Logistics Management, 4ª edição, Prentice Hall.
Bowersox, D. J., Closs, D. J. e M. B. Cooper, 2010, Supply chain Logistics Management, McGraw-Hill.
Christopher, M., 2011, Logistics and Supply Chain Management, 4ª edição, Pitman Publishing.
Grant, D., 2012, Logistics Management, Pearson.
Authors:
Reference:
Year:
Operations Research I
At the end of the Curricular Unit, the student is expected to be able to:
LO1. To develop linear programming, integer linear programming and mixed integer programming formulations to solve decision support problems; to use general software to determine solutions; tocharacterize the solutions obtained.
LO2. To do the economic interpretation and to produce managerial recommendations based on the obtained solutions and sensitivity analysis.
LO3. To distinguish network models and to choose the one that allows solving a given network problem; develop network models and to choose the appropriate methodologies to solve them.
LO4. To draw the network representation of a project; to perform time and economic analysis; solve time, cost and resource management problems.
S1. LINEAR PROGRAMMING AND INTEGER LINEAR PROGRAMMING
1.1. Linear programming formulations
1.2. Optimization software
1.3. Economic interpretation and sensitivity analysis
1.4. Integer and mixed integer linear programming formulations
1.5. Applications of linear and integer linear programming
S2. NETWORK MODELS
2.1 Network elements
2.2. The minimum spanning tree problem
2.3. The shortest path problem
2.4. The maximum flow problem
2.5. The minimum-cost network flow problem
2.6. Applications of network models
S3. PROJECT MANAGEMENT
3.1. Draw of AOA and AON networks
3.2. Time analysis: CPM and PERT
3.3. Economic analysis
3.4. Resource management
3.5. applications of project management
Periodic assessment:
i) Group coursework: 20%
* Groups of 4 students
* Oral discussion may be required
ii) Intermediate Test: 30%;
iii) Teste Final: 50% (grade >= 8.5);
iv) Weighted average for tests: 8.5;
v) Minimum attendance: 2/3 of classes taught
Assessment by exam: 100%
Oral discussion may be required (periodic and exam)
Scale: 0-20 points
Title: Winston, W.L., Operations Research: Applications and Algorithms. (2004). 4th Ed. Duxbury Press., 2004, 4th Ed. Duxbury Press.,
Taha, H.A., Operations Research: an introduction., 2017, 10th Ed. Pearson.,
Hillier, F.S. and Lieberman, G.J. (2014). Introduction to Operations Research. 10th Ed. McGraw-Hill., Introduction to Operations Research., n2021, 11th Ed. McGraw-Hill.,
Ragsdale, C.T., ). Spreadsheet Modeling and Decision Analysis: A Practical Introduction to Business Analytics., 2021, 9th Ed. Cengage Learning.,
Authors:
Reference:
Year:
Title: Evans, J., Business Analytics., 2021, 3rd Ed. Global Edition. Pearson.,
Ragsdale, C.T., Spreadsheet Modeling and Decision Analysis: A Practical Introduction to management science., 2001, 3rd Ed. South-western College Publishing.,
Authors:
Reference:
Year:
Technological Systems I
By the end of this course students should be able to:
LG1: Understand the evolution of technology and the importance of technological systems and its impact in society, in organizations and in people.
LG2: Describe organizations and processes - for the production of tangible goods and the provision of services - and the role of technological systems in companies and institutions;
LG3: To understand the characteristics of an Enterprise Resources Planning system in the management of the business processes of the firm. Carry out practical exercises to use an ERP.
LG4: To apply a strategic planning approach in the scope of technological systems-
LG5: Produce an organizational model and a plan for the development of an innovative business (start-up), highlighting the organizational aspects of business and the technological systems appropriate to the strategic objectives of the company.
I. People, society and organizations: products and services
1. The Digital Transformation
2. Society and the development of technology
3. Production Processes and Technological Systems
II. Organizations and Technologies
4. Organizations, Processes and Systems
5. Technological systems - production and information
6. ERP - Enterprise Resource Planning Systems
7. Using an ERP (Primavera)
III. Strategic Management and Adoption of Technological Systems
8. The Business Strategy and Technological Systems
9. Strategic Management of Technology Systems - an operational framework
IV. Practical application
10. "Start-up" - Elaboration of a business model and technological plan (group project)
V. The Technological Systems and the Future
11. Evolution trends
Evaluation periodic:
Group assignment (report + presentation + final discussion) - 50%
Individual report (thematic or field visit) - 15%
Individual final test - 35%
In order to get approval, students must score, at least, 8 points (over 20) in every evaluation component with weight over 30%.
Final exam - 100%
Title: Documentação de apoio ao ERP (Primavera)
Documentação disponibilizada pelo docente, incluindo copia dos transparentes de apoio às aulas, exercícios, artigos e enunciado de casos.
Slack, N.; Chambers, S.; Johnston, R. (2019), Operations Management, 9th Ed, Prentice-Hall/Financial Times
Kenneth C. Laudon and Jane P. Laudon (2017), Management Information Systems: Managing the Digital Firm, 15th Ed., Pearson
Authors:
Reference:
Year:
Data Analysis
LG1: Understand, analyze, and summarize ideas about business and/or economic reality effectively
LG2: Apply statistical techniques and basic mathematics to understand the business and / or economic reality, using the statistical package SPSSLG1. Choose an appropriate graphical representation, as well as appropriate statistics to describe the data under analysis, taken into account their nature
LG2. Choose and correctly apply hypothesis tests ;
LG3. Perform Principal Component Analysis in order to reduce the dimensionality of the data;
LG4. identify and characterize groups using Cluster Analysis;
LG5. Effectively use the SPSS software.
CP1: Types of variables, Descriptive vs inductive statistics
CP2: Descriptive and exploratory data analysis: tables, graphs, measurements of location, dispersion, symmetry and kurtosis
CP3: Statistical inference: basic concepts, hypotheses, errors, power function, decision rule, parametric and non-parametric tests.
CP4: Relationship between qualitative variables: analysis of contingency tables (Chi-Square tests, ods ratio, relative risk, Cohen's kappa, ROC curve
CP5: One-Way Anova, t-tests.
CP6: Non-parametric tests: Kolmogorov-Smirnov / Shapiro Wilk; Mann-Whitney; Kruskal-Wallis
CP7: Principal Component Analysis and Cluster Analysis
The teaching-learning methodology (LM) includes three different components:
LM1: Expositional, to present the theoretical reference frames
LM2: Experimental laboratory, with development and operation of computer models
LM3: Self-study related with autonomous work done by the student, as it is contemplated in the Program Planning
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Assessment system: continuous or by exam
Continuous assessment: weekly assessment (15%) + practical component 40% (one or more instruments) + individual theoretical-interpretive component 45% (one test).
Evaluation exam: two parts (theoretical 60%+practical 40%).
Each test >=8 values. Weighted final grade, rounded to the nearest integer, must be equal to or greater than 10.
Title: 1. H Pestana, J Gageiro (2014). Análise de Dados para Ciências Sociais: A Complementaridade do SPSS, 6ª edição Revista, atualizada e aumentada. Edições Silabo, Lda, Lisboa, 1237 páginas. ISBN: 978-972-618-775-2, 9636 citaçoes em Janeiro 2023.
2. Raul Laureano (2013). Testes de Hipóteses com o SPSS - O Meu Manual de Consulta Rápida. Edições Sílabo, 2ª edição.
354 citações em julho 2022
Authors:
Reference:
Year:
Title: 1. Elizabeth Reis, Paulo Melo, Rosa Andrade e Teresa Calapez, Estatística Aplicada, Vol. 2, 6ª Ed., Edições Sílabo, 2016.
2. Field, Andy (2000). Discovering Statistics using SPSS for Windows, Sage
3. Fidel, Tabachnick (2001). Using Multivariate Statistics, Allyn and Bacon
Authors:
Reference:
Year:
Operations Management II
LG1: Control the resources needed by the processes
LG2: Plan the utilization of resources needed by the processes to satisfy customers' needs
LG3: Plan operations to ensure the efficiency of processes
S1: Inventory management
S2: Aggregate planning
S3: Production and material planning
S4: Scheduling
S5: Just in Time and Lean systems
S6: Quality Management
During the term the following methodologies will be used:
- Traditional / lectures for presentation of theoretical frameworks.
- Participatory methodologies in the analysis and solution of exercises.
- Participatory methodologies in the analysis and discussion of case studies, and other supporting texts.
- Active methodologies in the analysis of a case study in the written individual project.
- Self-study.
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OPTION 1:
Assessment throughout the term (Requires attendance > 80%):
1. Individual assessment - 20%
2. Group work - 30%
3. End-of-term individual assessment - 50%
The passing grade is 10 points, with at least 8 points (out of 20) in each evaluation element.
OPTION 2:
End-of-term exam - 100%.
A passing grade means 10 points or above (over 20).
Title: - Heizer, J., Render, B., Munson, C. (2017) Operations Management: Sustainability and Supply Chain Management, 12th Edition, Pearson
- Krajewski, L.J., Malhotra, M.K. e L.P. Ritzman (2016) Operations Management - processes and supply chains, 11st Edition, Pearson
Authors:
Reference:
Year:
Title: - Slack, N., Brandon-Jones, A. (2018), Operations and Process Management - principles and practice for strategic impact, 5th Edition, Pearson
Authors:
Reference:
Year:
Human Resources Management
1. To understand the main goals of Human Resources Management and to explicit their integration with General Management
2. Define the main characteristics of planning, recruitment, selection and socialization of new employees;
3. To know the main defining elements of Training, Career and Performance Evaluation policies;
4. Apply the main concepts of Compensation and Conditions of Service to HRM ;
5. Apply theoretical concepts of HR on the analysis of managerial and economic contexts
1. Introduction to Human Resource Management
2. HRM, general management and performance
3. Current trends and the future of work
4. HRM processes and activities
4.1 Analysis and description of functions
4.2 HR planning
4.3 Recruitment and selection
4.4 Welcoming, integration and socialization
4.5 Training
4.6 Performance management
4.6 Careers
4.7 Wages and salary rewards
1. Periodic evaluation:
- Final test 70%
- group work 30%
For approval in periodic evaluation, each evaluation element must have a minimum score of 7.5v and final evaluation with a score greater than or equal to 9.5v.
Students excluded from the periodic evaluation will be able to carry out a final evaluation (100%).
2. Final Evaluation:
final evaluation 100%
Title: - Dessler, G. (2018). Fundamentals of Human Resource Management (5th Edition). New York: Pearson.
- Duarte, A., Nascimento, G., Almeida, F. (2019). Gestão de pessoas 4.0 - Entre a Continuidade e a Reinvençºao. In MAchado, C., Davim, J. (coords). Organização e Politicas Empresariais. Ed Atual Almedina. Lisboa
- Ferreira, A., Martinez, L. Nunes, F. e Duarte, H. (2015). GRH para Gestores. Lisboa: Editora RH.
- Tyson, S. e York, A. (2005) Essentials of HRM. Burlington: Elsevier.
- Crawshaw, Budhwar & Davis (Eds.) (2014). HRM: Strategic and International Perspective. Sage.
- Sekiou, Blondin, Fabi, Peretti, Bayad, Alis e Chevalier (2009). Gestão dos Recursos Humanos. Lisboa, Instituto Piaget.
Authors:
Reference:
Year:
Title: - Ivancevich, J (2008). Gestão de Recursos Humanos. São Paulo: McGraw-Hill
- Martinez, L., Ferreira, A. E Lopes, M. (2013). Gerir pessoas: Exemplos de boas práticas em Portugal. Lisboa:Edições Sílabo.
- Williams, M., McDaniel, M.. e Nguyen, N. (2006). A Meta-Analysis of the Antecedents and Consequences of Pay Level Satisfaction. Journal of Applied Psychology, 91 (2), 392-413.
Authors:
Reference:
Year:
Operations Research II
On the completion of this course the student will be able to:
1. Model some logistics problems using
linear programming, integer programming and mixed integer programming formulations;
2. Apply some methodologies of Multiobjective Linear Programming;
3. Apply specialized algorithms to solve the problem under study.
1. Introduction to Multiobjective Linear Programming:
1.1. Basic Concepts;
1.2. Solving Methodologies.
2. Introduction to Heuristics:
2.1 Types of Heuristics;
2.2 Solution Evaluation.
3. Bin Packing Problems:
3.1 Formulation in LIP;
3.2 Greedy Heuristics;
3.3 Lower Bounds.
4. Facility Discrete Location Models:
4.1 Uncapacitated Location Model (MILP Formulation, heuristics, solution evaluation);
4.2 Capacitated Location Model (MILP Formulation, heuristics, solution evaluation.
5. Routing Problems
5.1 Traveling Salesperson Problem (greedy heuristics, 2-optimal heuristic, lower bounds);
5.2 Capacitated Vehicle Routing Problem (Clarke and Wright’s heuristic, improving heuristics);
5.3 Arc Routing Problem (Augmented-Merge heuristic).
6. Job scheduling
6.1 Problems involving one machine;
6.2 Problems involving more than one machine.
7. Set Covering Problems:
7.1 LIP Formulation;
7.2 Heuristics.
Two options:
1. Periodic Evaluation:
• team works (25%) at most 4 elements;
• midterm test (25%);
• one final test (50%).
Grade (Final Test ) >= 8.5
Final Grade: Weighted Average >= 9.5.
Attend to at least 2/3 of the classes.
Team works may be subject to a discussion.
2. Final Exam;
In both cases, students can be asked to do an oral examination.
Title: Ragsdale, C.T. (2021). Spreadsheet Modeling & Decision Analysis: A practical introduction to Business Analytics.. 9td edition, Cengage Learning Inc.South
Taha, Hamdy A. (2017), Operations Research: an introduction, 10th ed., Pearson ? Prentice Hall.
Murty, K. Junior Level Web-Book for Optimization Models for decision Making, Chapter 9, pp 425-510.
Korte, B. and Vygen, J. (2018). Combinatorial Optimization: Theory and Algorithms, 6th edition, Springer.
Wolsey, L.A. (1998). Integer Programming, Wiley-Blackwell.
Pinedo, M.L. (2016). Scheduling: Theory, Algorithms, and Systems, 5th edition, Springer.
Authors:
Reference:
Year:
Title: Lecture notes.
Ragsdale, C.T. (2001). Spreadsheet Modeling & Decision Analysis. 3rd edition, South Western.
Cook, J.W. (2014). In Pursuit of the Traveling Salesman. Mathematics at the Limits of Computation, 3rd edition. Princeton University Press.
Simchi-Levi, D., Chen, X. and Bramel, J. (2021). The Logic of Logistics: Theory, Algorithms and Applications for Logistics and Supply Chain Management, 4th edition, Springer Series in Operations Research, Springer.
Authors:
Reference:
Year:
Technological Systems II
LG1: Differentiate and relate the phases of the software development life cycle
LG2: Analyse, design and develop information systems in an innovative context
LG3: Assess and argument the use of an information system typology and associated data model
LG4: Create mechanisms of exploration and analysis of data in relational and dimensional models
LG5: Develop collaborative and investigative skills in a project team context
S1.: Information Systems Development Context - The Efficiency and the Effectiveness Issues
S2.: Modelling Information Systems - Unified Modelling Language (UML)
S3.: Information Systems Development
S4.: Information Systems for Decision Support and Data Exploitation
S5.: Project management of the course unit
Will be used the following learning methodologies:
I. Project Based Learning
II. Synchronous (lectures) or asynchronous (videos) expository sessions held by the teacher
III. Flipped Classroom
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Regular grading:
- Two individuals written test (20% + 20%);
- Group practical work (50%);
- Quizzes & class participation (10%).
Final Exam:
- Written test (100%)
Regular grading subject to minimum attendance in 80% of classes.
Regular grading approval: average >= 9.5 values, and tests average >= 9.5.
If students prefer to enroll in the first exam they lose the grade they already have.
Final exam approval: grade >= 9.5 values.
Final grade >= 14 may have an additional examination
Title: - "The Data Warehouse Toolkit " - 3rd edition - R. Kimball, M. Ross - John Wiley & Sons, 2013
- "The unified modeling language : user guide"- 2nd edition - Grady Booch, James Rumbaugh, Ivar Jacobson - Addison-Wesley, 2005
- UML " Specification " version 2.5.1. - https://www.omg.org/spec/UML/2.5.1/PDF , 2017
- UML @ Classroom: An Introduction to Object-Oriented Modeling? - Martina Seidl, Marion Scholz, Christian Huemer, Gerti Kappel Springer, 2015
Authors:
Reference:
Year:
Title: - "Management Information Systems"- 15th edition - Kenneth C. Laudon & Jane Laudon - Pearson, 2017
- "The Data Warehouse Lifecycle Toolkit" - 2nd edition - R. Kimball, M. Ross, W. Thornthwaite, J. Mundy, and B. Becker - John Wiley & Sons, 2008
- "Desenhar Bases de Dados com UML" - Pedro Ramos - Edições Sílabo, 2006
Authors:
Reference:
Year:
Strategic Management
1. To understand different strategic analysis situations, including the analysis of the environment, industry, and stakeholders and their influence on the internal analysis of organizations.
2. To use rational approaches to identify and choose strategic alternatives
3. To analyze issues and practices related to the implementation and control of chosen strategies.
4. To incorporate principles of ethical, responsible and sustainable management into strategic decision-making.
5. To understand current themes in the area of Strategic Management.
6. To develop critical thinking.
7. To have autonomy to plan learning processes to advance knowledge in the area under study.
1. Basic Concepts (from positioning to movement)
2. Ethics, CSR and Sustainability
3. Strategy Formulation - vision, mission and values
4, The Resource Based View and Dynamic Capabilities
5. External (macro analysis)
6. Industry and Competitor Analysis
7. Strategic choice (competitive strategies)
7.1. The generic strategies
7.2. Blue Ocean Strategies
8. Strategic choice (corporate strategies)
8.1. Vertical integration
8.2. Diversification
8.3. Strategic alliances
8.4 internacionalization
9. Implementation
10. Strategic Control & Balanced Scorecard
11. Corporate Governance
12. Current issues in strategic management
Option 1(Periodic assessment)
-50%: End of term Test (AW=30+3 hrs)
-50%: Group assignment throughout the semester divided into 4 presentations (15% +15% +10% +10%)
Approval: Weighted average of 10 or more (0-20 scale); the end of term test and the weighted average of the remaining periodic assessment components cannot be less than 8 (0-20 scale).
Option 2 (End of term exam)
Approval: 10 (on a 0-20 scale)
Title: Barney, J. B., & Hesterly, W. S., Strategic management and competitive advantage: Concepts and cases. Pearson., 2021, Barney, Jay B., Hesterley, William S. (2021) Strategic Management and Competitive Advantage: Concepts and Cases. Pearson,
Pearce, J. A., Robinson, R.B. (2014), Strategic Management Formulation, Implementation and Control, 7th edition, McGraw hill International Editions
Thompson, A., Peteraf, M., Gamble, J., Strickland III, A. J., Crafting & executing strategy 23/e: The quest for competitive advantage: Concepts and cases. McGraw-Hill Education., 2021, Thompson, Strickland and Gamble (2021). Crafting and Executing Strategy The Quest for Competitive advantage, McGraw Hill,
Chandler, D. (2022). Strategic corporate social responsibility : Sustainable value creation . Sage Publications
Ferrell, O. C., & Fraedrich, J. (2021). Business ethics : Ethical decision making and cases. Cengage learning
Authors:
Reference:
Year:
Title: António, N. S., Estratégia Organizacional: do mercado à ética. Escolar Editora., 2012, (2012). Estratégia Organizacional: do mercado à ética. Escolar Editora.,
António, N.S., Estratégia Organizacional - do Posicionamento ao Movimento. Edições Sílabo., 2015, António, Nelson Santos (2015) Estratégia Organizacional - do Posicionamento ao Movimento, 3ª Edição, Edições Sílabo.,
Kim, W. C. & Mauborgne, R. 2005. Blue Ocean Strategy: From Theory to Practice. California Management Review, Spring 2005, Vol. 47(3):105-121
Porter, M. E., & Kramer, M. R. (2006). The link between competitive advantage and corporate social responsibility. Harvard business review , 84(12), 78 92
Porter, M. E., & Kramer, M. R. (2011). Creating shared value: Redefining capitalism and the role of the corporation in society. Harvard Business Review , 89(1/2), 62 77
Authors:
Reference:
Year:
Supply Chain Management
By the end of this course students should be able to:
LG1: Define the supply chain structure and identify the most adjusted strategy;
LG2: Plan supply in a supply chain;
LG3: Coordination in the supply chain.
S1: Understanding the supply chain: from logistics to supply chain management;
S2: Supply chain analysis and architecture;
S3: Supply chain integration;
S4: Strategies in the supply chain;
S5: Supply chain metrics;
S6.: Managing supply chain complexity;
S7.: Service and process integration in the supply chain;
S8.: Supply chain design - dimension and main decisions;
S9.: Supply chain risk management;
S10.: Internationalization of the supply chain.
Throughout the teaching-learning process, the following methodologies will be used:
1) Exposing, linked to the oral explanation of concepts;
2) Participative, linked to the analysis and resolution of exercises;
3) Participative, linked to the analysis and discussion of case studies;
4) Active, linked to the analysis and discussion of case studies;
5) Self-study.
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Option 1: Evaluation throughout the semester (attendance >80%)
In class participation - 10%
Final group assignment - 40%
Final test - 50%
In order to get approval, students must score, at least, 8 points (over 20) in both the group assignment and the final test.
Minimum passing grade: 10 points.
Option 2: Final exam
Final exam - 100%
Title: Chopra, S. (2019). Supply chain management : strategy, planning, and operation, 7ª edição, Pearson.
Authors:
Reference:
Year:
Title: Simchi-Levi, D.; Kaminsky, P.; Simchi-Levi, E. (2007). Designing & Managing the supply chain - concepts, strategies & case studies, 3ª edição, McGraw-Hill.
Naylor, J.B.; Naim, M.M.; Berry, D. (1999). Leagility: Integrating the lean and agile manufacturing paradigms in the total supply chain. International Journal of Production Economics, 62, 107-118.
Mason-Jones, R.; Naylor, B.; Towill, D.; (2000). Engineering the Leagile Supply Chain. International Journal of Agile Management Systems, 2/1, pp. 54-61.
Lee, H. (2004). The Triple-A Supply Chain. Harvard Business Review, 82, 20, pp. 102-112.
Lee, H. (1997). The bullwhip effect in supply chains. Sloan Management Review, Spring pp. 93-102.
Lee, H. (2002). Aligning supply chain strategies with product uncertainties. California Management Review, Spring, 44, 3, pp. 105-119.
Lambert, D. (2004). The eight essential supply chain management processes, Supply Chain Management Review, 8, 6, pp. 18-26
Fisher, M. (1997). What is the right supply chain for your product?, Harvard Business Review, 75(2), 105-116.
Cohen, S.; Roussel, J. (2005). Strategic Supply Chain Management: The Five Disciplines for Top Performance. McGraw-Hill.
Christopher, M. (2000). The agile supply chain. Industrial Marketing Management, 29, 37-44.
Carvalho, J.C. (2010). Logística e Gestão da Cadeia de Abastecimento, Edições Sílabo.
Bucklin, L. (1965). Postponement, Speculation and the Structure of Distribution Channels. Journal of Marketing Research, 2, pp. 26-31.
Bolstorff, P.; Rosenbaum, R. (2008) Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model, 2ª Edição, Amacom.
Authors:
Reference:
Year:
Integrated Quality Management
LG1: Analyse the quality management system with a view to its integration and its development
LG2: To apply the techniques of quality management as a management tool
LG3: To identify and apply techniques and tools for the measurement, analysis and improvement of organisations
LG4: To define, implement and audit the quality management system according to the specific requirements of each organisation.
1. Quality concepts.
2. Portuguese Quality System/European Quality System Certification of Quality Management Systems.
3.Architecture of Quality Management Systems (NP EN ISO 9001:2015)
4.Mapping Processes and identifying KPI's
5. Quality Tools and Techniques
6. Total Quality Programs. E.F.Q.M. Model
7.Quality Evaluation Self-Assessment, Quality Costs, Quality Audits
8.Process mapping Vs. The Value Chain
9.Challenges of Quality Management in the XXI Century
OPTION 1
Continuous assessment:
1.Attendance (min.80%)
2.Final group work (40%)
3.Written individual exam (60%)
Mininum grade of 10 (weighted average of the components), with a mininum grade of 8/each
OPTION 2
Exam:
(Who didn`t get a positive grade by Option 1 or decided by final exam)
Written individual exam.
Mininum grade of 10
(Scale of 0 up to 20 for both options).
Title: https://www.iso.org/obp/ui/#iso:std:iso:9001:ed-5:v1:en
International Organization for Standardization (2015). Quality management systems ?Requirements (9001:2015).
International Organization for Standardization (2015). Quality management systems ?Fundamentals and vocabulary (9000:2015). https://www.iso.org/obp/ui/#iso:std:iso:9000:ed.4:v1:en
Abuhav, I. (2017). A Complete Guide to Quality Management Systems. CRC Press.
Pires, A. R.. (2016).Sistemas de Gestão da Qualidade, Ambiente, Segurança, Responsabilidade social, Indústria, Serviços, Administração Pública e educação. Edições Sílabo.
Goetsch, David L. and Stanley Davis. (2021). Quality Management for Organizational Excellence: Introduction to Total Quality. 9th Edição, New Jersey, Pearson Education, Inc..
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Title: Acordos EA: European-Accredition.org
- www.ceoq.com
- www.enac.es
- www.bsi.uk
- www.eic.pt
- www.certif.pt
- www.apcer.pt
Entidades certificadoras:
Juran, J. M. and Godfrey, A.B.. (1999). Juran´s Quality Control Handbook. New Jersey, Mc Graw Hill International Editions.
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Systems and Process Modelling
By the end of this course students should be able to:
(LG 1) Understand the concepts of Enterprise Architecture and Business Process Management (BPM) as well as their impact in business performance.
(LG 2) Discovery - document business processes at different levels of detail using contemporary business process modelling techniques (BPMN).
(LG 3) Analysis - apply qualitative and quantitative techniques to analyse the performance of business processes and assess the impact of business process changes.
(LG 4) Redesign - identify and analyse business improvement opportunities based on business process models
(LG 5) Automation - use IT effectively to build process automation solutions (BPMS, ERP) that accomplish the benefits of process improvement
1. The role of BPM
2. Process Identification
- Focusing on Key Processes
- Designing a Process Architecture
3. Essential Process Modelling
- First Steps with BPMN
- Branching and Merging
- Information Artefacts and Resources
4. Advanced process modelling
- Decomposition
- Reuse
- Handling events
- Handling exceptions
- Business rules
5. Process Discovery
- The Setting of Process Discovery
- Discovery Methods
6. Qualitative process analysis
- Value added analysis
- Root cause analysis
- Issue documentation and impact assessment
7. Quantitative process analysis
- Performance measures
- Flow analysis
- Simulation
8. Process redesign
- The essence of process redesign
- Redesign heuristics
9. Process Automation
- Challenges and advantages of introducing a BPMS / ERP
- Turning process models executable
A: Assessment throughout the term.
1. Mini-test + class contribution - 20%
2. End-of-term group project - 50%.
3. Individual final test - 30%.
At least 8 points (out of 20) in the Mid-term individual test and in the End-of-term group project.
(or) B: Evaluation only at the end of the term.
End-of-term exam with questions and applied exercise - 100%.
A positive evaluation requires a grade of 10 or above (over 20).
In both alternatives is recommended the students to complete the online course that is suggested.
Title: - Coursera guided projects
- Documentação de apoio ao Bizagi
- Documentação disponibilizada pelo docente
- Dumas, M.; La Rosa, M.; Mendling, J.; Reijers, H.A. (2018), Fundamentals of Business Process Management, 2nd ed., Springer (www. http://fundamentals-of-bpm.org/)
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Title: - Slack, N.; Chambers, S.; Johnston, R. (2022), Operations Management, 10th Ed, Prentice- Hall/Financial Times
- Nunes M; O?Neill H.(2007), Fundamental de UML, 5ª edição, FCA
- Laudon, K.C. and Laudon, J.P. (2022) Management Information Systems, 17th Edition, Prentice Hall
- Jeston, J. (2018), Business Process Management ? Practical guidelines to successful implementation, 4th Ed, Routledge
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Project Management
Students who successfully completed the course shall be able to:
1. Assess the organizational environment identifying situations where Project Management is the right approach, and the project's critical success factors.
2. Initiate and plan a project for a successful result, in accordance with customer's specifications, on time and on budget.
3. Control a project effectively using the Earned Value Management (EVM) methodology and take the appropriate steps to close a Project.
4. Recognize the importance of human factors in Project Management.
1.The discipline of Project Management.
.Concepts and definitions.
.Projects and operations.
.Project management.
2.Critical Success Factors for projects.
.Reports on projects performance.
.Different perspectives about success and failure.
.Critical Success Factors.
3.The Project Environment: Strategy, Organisation and Projects.
.Organisations and projects.
.The Project Life-cycle.
.PMBOK 2008.
4.The Human Side of Project Management.
.Leadership in projects.
.Working in Teams.
.Time management.
.Negotiation and conflict management.
5.Project Initiation.
.The Project Stakeholders.
.The Project Charter.
6.Project Planning: Scope, Time and Resources, Risk, and Cost.
.Planning methodology.
.SMART Objectives.
.Planning activities.
.Planning time and resources.
.Planning cost.
.Planning risk.
7.Project Control.
.The control process.
.Earned Value Management.
.The Project Information System.
8.Project Closure.
.Lessons Learned
OPTION 1
Assessment along the term:
1. 10% Involvement in class activities (AW=33 hr)
2. 40% Individual assignment (AW=15 hr) + Group assignment (AW=15 hr)
3. 50% End-of-term exam (AW=48+2 hr)
Students pass with a weighted average of 10 or above with 8 or above in the two first components and 10 or above in the third
OPTION 2 (End-of-term exam)
A positive evaluation with 10 or above
Students covered by Special Statute must contact the course responsible during the 1st course week
Title: Pereira, Leandro. (2011). Gestão de Conhecimento em Projectos. FCA - Editora de Informática. Lisboa.
Kerzner, Harold, (2006), Project Management. A Systems Approach to Planning, Scheduling, and Control, 9th. ed., John Wiley & Sons, Inc., N.Y.
Miguel, António. (2009). Gestão Moderna de Projectos - Melhores Técnicas e Práticas, 4ª ed.. FCA - Editora de Informática. Lisboa.
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Title: The Office of Government Commerce (OGC) (s.d.) Introduction to Risk. Disponível em http://www.ogc.gov.uk/documents/Introduction_to_Risk.pdf.
Frailey, Dennis J. (2001). Tutorial on Earned Value Management Systems. Disponível em http://www.dfw-asee.org/archive/Earned_Value.doc.
Outros textos
Verzuh, Eric. (2008). The Fast Forward MBA in Project Management. John Wiley & Sons, Inc. 3rd ed.
Roldão, Victor Sequeira. (2005). Gestão de Projectos. Abordagem Instrumental ao Planeamento, Organização e Controlo. Monitor. Lisboa.
Newton, Richard. (2006), Project Management Step by Step: How to Plan and Manage a Highly Successful Project, Pearson, Prentice Hall.
Meredith, Jack R.; Mantel, Samuel J., (2006), Project Management: A Managerial Approach, 6th. ed., John Wiley & Sons, Inc., N.Y.
Dinsmore, Paul C.; Cabanis-Brewin, Jeannette (Editors). (2005). The AMA Handbook of Project Management, 2nd ed. AMACOM. New York
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Final Project in Industrial Management and Logistics
By the end of this course students should be able to:
LO1 - Identify specific situations that can be improved, in the real context of an organization;
LO2 - Identify and analyse the reasons that lead to the identified situations;
LO3 - Develop specific actions to improve the identified situations;
LO4 - Develop an implementation plan with the identifies improvement actions and, if possible, implement that plan.
S1) Presentation of the course and its objectives;
S2) Frame students in the organization;
S3) Develop the project (monograph with the frame of the project)
This course has as single assessment the development of an entrepreneurial project.
The final grade is the result of the following components:
- Pre-project: 5%
- Monography, complexity, outcome, depth: 60%
- Development process: 35%
Title: Dependente dos temas específicos da monografia e das empresas em que os alunos vão desenvolver os trabalhos de projecto.
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Title: Dependente dos temas específicos da monografia e das empresas em que os alunos vão desenvolver os trabalhos de projecto.
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Recommended optative
Optional courses will only be held if they achieve a minimum number of enrollments.
1st semester
02835 | Transportation Management (IBS | TPO)
L5033 | Entrepreneurship (IBS | GG)
Accreditations