The main issues to be addressed are:
1 - Writing the introduction and abstract
2 - Definition of a research problem
3 - Definition of research goals
4 - Literature review
5 - Defining research questions or hypotheses
6 - Data collection methods
7 - Data analysis methods
8 - Writing conclusions and defining new research paths

After the finalization of the writing of the dissertation, this will be judged by a jury of three or four elements in public tests, after the supervisor's approval of its conclusion and quality to be presented in public tests. Assessment will be based on the scientific merit of the study and on its theoretical and methodological adequacy.

Mandatory

- Barañano, Ana Maria (2008). Métodos e Técnicas de Investigação em Gestão. Lisboa: Edições Sílabo.
- Carvalho, J. Eduardo (2009). Metodologia do Trabalho Científico. "Saber Fazer" da investigação para dissertações e teses. Lisboa: Escolar Editora, 2ª Edição.
- Creswell, J. (2009). Research Design. London, Los Angeles and New Delhi: SAGE (3rd edition).
- Davies, Martin Brett (2007). Doing a Successful Research Project. London: Palgrave Macmilan.
- Oliveira, Luís Adriano (2011). Dissertação e Tese em Ciência e Tecnologia Segundo Bolonha. Lisboa: LIDEL.
- Reis, Felipa Lopes dos (2010). Como Elaborar uma Dissertação de Mestrado segundo Bolonha. Lisboa: Pactor.

Optional

- Azevedo, Mário (2001). Teses, relatórios e trabalhos escolares: sugestões para estruturação da escrita. Lisboa: Universidade Católica Editora.
- Dias, Maria Olívia (2010). Planos de Investigação: Avançando passo a passo. Maria Olívia Dias.
- D' Oliveira, Teresa (2007). Teses e Dissertações. Lisboa: Editora RH.
- Eco, Umberto (2008).Como se faz uma tese em ciências sociais. Lisboa: Editorial Presença, 14ª Edição.
- Espírito Santo, Alexandre do (1992). Delineamentos de Metodologia Científica. São Paulo: Edições Loyola.
- Hill, Manuela Magalhães & Hill, Andrew (2005). Investigação por questionário. Lisboa: Edições Sílabo, 2ª Edição.
- Kock, Ned (2007). Information Systems Action Research: An Applied View of Emerging Concepts and Methods. Springer.
- Pereira, Alexandre & Poupa, Carlos (2003). Como escrever uma tese, monografia ou livro científico usando o Word. Lisboa: Edições Sílabo, 2ª Edição.
- Pereira, Alexandre & Poupa, Carlos (2004). Como apresentar em publico teses, relatórios, comunicações, usando o PowerPoint. Lisboa: Edições Sílabo.
- Phillips, Estelle M. & Pugh, Derek S. (1998). Como Preparar um Mestrado ou Doutoramento. Mem-Martins: Lyon Edições.
- Vilelas, José (2009). Investigação - O Processo de Construção do Conhecimento. Lisboa: Edições Sílabo.

The main programme contents to be covered are
PC1. Advanced notions about a scientific project and its development phases.
PC2. Important methodological issues in the various phases of a project.
PC3. Formal presentation and discussion of the projects carried out by the master's students.
PC4. Individual monitoring of each master's student in the development and improvement of their project.
PC5. Draft of a scientific paper based on the project under development (article for a scientific journal or conference, book chapter, dissertation).

Assessment throughout the semester:
Registration Form for Theme and Dissertation Supervisor (10%), handed in during the semester.
- Individual written work (60%). Scientific project with a maximum of thirty pages and a format to be detailed (with an abstract, keywords, table of contents, introduction and theoretical framework), to be handed in at the end of the semester.
- Presentation and discussion of the project, in front of colleagues and tutors (30%), during the 1st or 2nd semester.
As this is a seminar course that is essentially a practical project, it is not assessed by exam.

Mandatory

- Barañano, Ana Maria (2008). Métodos e Técnicas de Investigação em Gestão. Lisboa: Edições Sílabo.
- Carvalho, José Eduardo (2009). Metodologia do Trabalho Científico. «Saber Fazer» da investigação para dissertações e teses. Lisboa: Escolar Editora (2ª ed.).
- Creswell, John W. (2009). Research Design. London, Los Angeles and New Delhi: SAGE (3rd ed.).
- Davies, Martin Brett (2007). Doing a Successful Research Project. London: Palgrave Macmilan.
- Dias, Maria Olívia (2010). Planos de Investigação, Avançando passo a passo. Santa Maria da Feira: Maria Olívia Dias.
- Oliveira, Luís Adriano (2011). Dissertação e Tese em Ciência e Tecnologia Segundo Bolonha. Lisboa: LIDEL.
- Reis, Felipa Lopes dos (2010). Como Elaborar uma Dissertação de Mestrado segundo Bolonha. Lisboa: Pactor.
- Vilelas, José (2009). Investigação - O Processo de Construção do Conhecimento. Lisboa: Edições Sílabo.

Optional

- Albarello, Luc; Digneffe, Françoise; Hiernaux, Jean-Pierre; Maroy, Christian; Ruquoy, Danielle & Saint-George, Pierre de (2005). Práticas e Métodos de Investigação em Ciências Sociais. Lisboa: Gradiva (2ª ed.).
- Alferes, Valentim R. (1997). Investigação Científica em Psicologia. Lisboa: Almedina.
- Alturas, Bráulio (2013). Introdução aos Sistemas de informação Organizacionais. Lisboa: Edições Sílabo, ISBN: 978-972-618-740-0.
- Andrade, Maria Margarida de (2005). Introdução a Metodologia do Trabalho Científico. São Paulo: ATLAS.
- Azevedo, Mário (2001). Teses, relatórios e trabalhos escolares: sugestões para estruturação da escrita. Lisboa: Universidade Católica Editora.
- Bell, Judith (1993). Como realizar um projecto de investigação. Lisboa: Gradiva (3ª ed.).
- Brace, Nicola; Kemp, Richard & Snelgar, Rosemary (2009). SPSS for Psychologists. London: Palgrave Macmilan (4th edition).
- Bryman, Alan & Cramer, Duncan (1992). Análise de Dados em Ciências Sociais. Oeiras: Celta.
- Ceia, Carlos (2006). Normas para Apresentação de Trabalhos Científicos. Lisboa: Editorial Presença (6ª ed.).
- Chotguis, José (1998). Como Escrever e Apresentar sua Tese ou Dissertação. Consultado em 30-01-2016 através de http://www.learnerassociates.net/dissthes/guideprt.htm.
- Christensen, Larry B. (1997). Experimental methodology. Boston: Allyn & Bacon (7th ed.).
- Creswell, John W. & Clark, Vicki L. Plano (2011). Designing and Conducting Mixed Methods Research. London, Los Angeles and New Delhi: SAGE (2nd ed.).
- D'Oliveira, Teresa (2005). Teses e Dissertações. Lisboa: Edições RH.
- Davies, Martin Brett (2007). Doing a Successful Research Project. London: Palgrave Macmilan.
- Demo, Pedro (2000). Metodologia do conhecimento científico. São Paulo: Atlas.
- Dias, Maria Olívia (2010). Planos de Investigação, Avançando passo a passo. Santa Maria da Feira: Maria Olívia Dias.
- Eco, Umberto (2008). Como se faz uma tese em ciências sociais. Lisboa: Editorial Presença (14ª ed.).
- Espírito Santo, Alexandre do (1992). Delineamentos de Metodologia Científica. São Paulo: Edições Loyola.
- Figueiredo, António Dias de (1997). Estratégia para a elaboração de uma Tese. Consultado em 30 de Janeiro de 2016 através de http://eden.dei.uc.pt/~ctp/teses.htm.
- Flick, Uwe (2005). Métodos Qualitativos na Investigação Científica. Lisboa: Bisturi.
- Foddy, William (1993). Como perguntar. Teoria e prática da construção de perguntas em entrevistas e questionários. Oeiras: Celta Editora.
- Frada, João (2005). Novo Guia Prático: para pesquisa, elaboração e apresentação de trabalhos científicos e organização de currículos. Lisboa: SeteCaminhos.
- Ghiglione, Rodolphe & Matalon, Benjamin (1992). O inquérito: Teoria e prática. Oeiras: Celta Editora.
- Hill, Manuela Magalhães & Hill, Andrew (2005). Investigação por questionário. Lisboa: Edições Sílabo (2ª ed.).
- Kock, Ned (2007). Information Systems Action Research: An Applied View of Emerging Concepts and Methods. USA: Springer.
- Laureano, Raul M. S. (2011). Testes de Hipóteses com o SPSS - O Meu Manual de Consulta Rápida, Lisboa: Edições Sílabo, ISBN 978-972-618-628-1.
- Laureano, Raul M. S. & Botelho, M. do Carmo (2010). SPSS - O Meu Manual de Consulta Rápida, Lisboa: Edições Sílabo, ISBN 978-972-618-608-3.
- Maroco, João P. (2011). Análise Estatística com o SPSS Statistics. Pêro Pinheiro: ReportNumber (5ª ed.).
- Moreira, Antónia; Camargo, Brigido Vizeu; Jesuíno, J. Correia & Nóbrega, S. Maia (2005). Perspectivas Teórico-Metodológicas em Representações Sociais. Paraíba: Ed. Universitária UFPB.
- Oliveira, Maria M. (2005). Como fazer... São Paulo: Ed. Campus (3ª ed.).
- Pereira, Alexandre & Poupa, Carlos (2003). Como escrever uma tese, monografia ou livro científico usando o Word. Lisboa: Edições Sílabo (2ª ed.).
- Pereira, Alexandre & Poupa, Carlos (2004). Como apresentar em publico teses, relatórios, comunicações, usando o PowerPoint. Lisboa: Edições Sílabo.
- Phillips, Estelle M. & Pugh, Derek S. (1998). Como Preparar um Mestrado ou Doutoramento. Mem-Martins: Lyon Edições.
- Poeschl, Gabrielle (2006). Análise de dados na Investigação em Psicologia - Teoria e Prática. Lisboa: Almedina.
- Poynter, Ray (2010). The Handbook of online and social media research. Chichester, UK: John Willey.
- Quivy, Raymond & Campenhoudt, Luc Van (1992). Manual de investigação em ciências sociais, Lisboa: Gradiva.
- Reis, Elizabeth; Melo, Paulo; Andrade, Rosa & Capalez, Teresa (1999). Estatística Aplicada. Lisboa: Edições Sílabo (3ª ed.).
- Ruiz, João Álvaro (1993). Metodologia científica: guia para eficiência nos estudos. São Paulo: Atlas (3ª ed.).
- Salomon, Délcio Vieira (2004). Como fazer uma Monografia. S. Paulo: Martins Fontes (4ª ed.).
- Sarmento, Manuela (2008). Guia Prático sobre a Metodologia Científica. Lisboa: Univ. Lusíada Editora.
- Spector Nelson (2001). Manual para redação de teses, projetos de pesquisa e artigos científicos. Ed. Guanabara Koogan (2ª ed.).
- Vilelas, José (2009). Investigação - O Processo de Construção do Conhecimento. Lisboa: Edições Sílabo.

The main issues to be addressed are:
1 - Writing the introduction and abstract
2 - Definition of a research problem
3 - Definition of research goals
4 - Literature review
5 - Defining research questions
6 - Data collection methods
7 - Data analysis methods
8 - Writing conclusions and defining new research paths

After the finalization of the writing of the project, this will be judged by a jury of three or four elements in a public examination, after the supervisor's approval of its conclusion and quality to be presented in the public examination. Assessment will be based on the scientific merit of the study and on its theoretical and methodological adequacy.

Mandatory

- Reis, Felipa Lopes dos (2010). Como Elaborar uma Dissertação de Mestrado segundo Bolonha. Lisboa: Pactor.
- Oliveira, Luís Adriano (2011). Dissertação e Tese em Ciência e Tecnologia Segundo Bolonha. Lisboa: LIDEL.
- Davies, Martin Brett (2007). Doing a Successful Research Project. London: Palgrave Macmilan.
- Creswell, J. (2009). Research Design. London, Los Angeles and New Delhi: SAGE (3rd edition).
- Carvalho, J. Eduardo (2009). Metodologia do Trabalho Científico. "Saber Fazer" da investigação para dissertações e teses. Lisboa: Escolar Editora, 2ª Edição.
- Barañano, Ana Maria (2008). Métodos e Técnicas de Investigação em Gestão. Lisboa: Edições Sílabo.

Optional

- Vilelas, José (2009). Investigação - O Processo de Construção do Conhecimento. Lisboa: Edições Sílabo.
- Phillips, Estelle M. & Pugh, Derek S. (1998). Como Preparar um Mestrado ou Doutoramento. Mem-Martins: Lyon Edições.
- Pereira, Alexandre & Poupa, Carlos (2004). Como apresentar em publico teses, relatórios, comunicações, usando o PowerPoint. Lisboa: Edições Sílabo.
- Pereira, Alexandre & Poupa, Carlos (2003). Como escrever uma tese, monografia ou livro científico usando o Word. Lisboa: Edições Sílabo, 2ª Edição.
- Kock, Ned (2007). Information Systems Action Research: An Applied View of Emerging Concepts and Methods. Springer.
- Hill, Manuela Magalhães & Hill, Andrew (2005). Investigação por questionário. Lisboa: Edições Sílabo, 2ª Edição.
- Espírito Santo, Alexandre do (1992). Delineamentos de Metodologia Científica. São Paulo: Edições Loyola.
- Eco, Umberto (2008).Como se faz uma tese em ciências sociais. Lisboa: Editorial Presença, 14ª Edição.
- D' Oliveira, Teresa (2007). Teses e Dissertações. Lisboa: Editora RH.
- Dias, Maria Olívia (2010). Planos de Investigação: Avançando passo a passo. Maria Olívia Dias.
- Azevedo, Mário (2001). Teses, relatórios e trabalhos escolares: sugestões para estruturação da escrita. Lisboa: Universidade Católica Editora.

The main programme contents to be covered are
CP1. Introduction and Fundamental Concepts: Strategy, Planning, Governance and Management;
CP2. Main frameworks for IT Governance (COSO, COBIT, ISO 38500)
CP3. Managing the benefits of investments in Information Systems and Technologies;
CP4. Introduction to organisational behaviour;
CP5. Change, Learning and Organisational Development;
CP6. Typical Human Resources Management processes;
CP7. Quality management and models of organisational excellence;
CP8. Introduction to research in an organisational context.

Assessment throughout the semester:
- Individual written test (50%): individual theoretical/practical test with limited consultation, to be carried out during the semester;
- Practical work (50%): group or individual work, with presentation in class and discussion, and written presentation with delivery of a report, to be carried out during the semester;
The weighted average of these marks (not less than 8 marks in each of the assessment elements) will constitute the final mark for this scheme.
Exam:
Students take the exam (100%) if they have opted for this system or if they have not obtained a positive mark in the assessment during the semester - 1st season, 2nd season and special season. The special period is reserved for special cases provided for in the General Regulations for the Assessment of Knowledge and Competences (RGACC), Article 14 Special period: https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/regulamentos-formularios/1025/regulamentos

Mandatory

- Henriques, Telmo. (2019). Gestão de Sistemas de Informação: pessoas, equipas e mudança organizacional. FCA Editora, Lisboa.
- Henriques, Telmo. (2019). Gestão de Sistemas de Informação: frameworks, modelos e processos. FCA Editora, Lisboa.

Optional

- Evans, J. and Lindsay, W. (2011). The Management and Control of Quality, 8th Ed. South-western Thomson Learning. Cincinnati. OH. - EFQM. (2013). EFQM Excellence Model. Brussels: European Foundation for Quality Management. - NIST. (2013). Malcolm Baldrige National Quality Award 2013-2014 Criteria for Performance Excellence. National Institute of Standards and Technology. USA. - JUSE (2013). The Application Guide for the Deming Prize 2013, For Companies and Organizations Overseas. The Deming Prize Committee, Union of Japanese Scientists and Engineers. - Mathis, R., Jackson, J. (2011). Human Resource Management, 13th Edition. South-Western Cengage Learning. Mason, OH. - Cummings, T. and Worley, C. (2009). Organization Development & Change, 9th Edition. South-Western Cengage Learning. Mason, OH. USA. - Armstrong, M. & Taylor, S. (2014). Armstrong?s Handbook of Human Resource Management Practice, 13th Edition. Kogan Page Limited. London, UK. - Robbins, S. & Judge, T. (2013). Organizational Behaviour, 15th Edition. Pearson Education, Inc. New Jersey, USA. - Ward, John; Daniel, Elizabeth (2006): Benefits Management: Delivering Value from IS & IT Investments, John Wiley & Sons, Chichester - Moeller, Robert. (2013). Executive?s Guide to IT Governance ? improving Systems Processes with Service Management, COBIT, and ITIL. John Willey and Sons, Inc. New Jersey.

The main program contents to be addressed are:
CP1. Role and Impact of Information Systems in Organisations.
CP2. Information Systems Development Process.
CP3. Analysis and Modelling of Information Systems.
CP4. UML (Unified Modelling Language).
CP5. Information Systems Architecture.
CP6. Software development accelerator tools (Power Center).

Assessment throughout the semester:
-Class participation (10%): Assesses attendance, including compulsory attendance at 75% of classes, involvement and individual contributions of students in discussions and practical activities.
-Group work (40%): Students are organised into groups of up to 5 elements, constituted at random, with support from the teacher. Group activities involve developing cases/exercises in class, applying the methods and content learnt. The work is presented and discussed in the penultimate class of the semester.
-Individual written test taken in the last class (50%): Individual theoretical/practical test without consultation.
The weighted average of the marks for the assessment elements (not less than 8 marks for each assessment element) will constitute the final mark for this scheme, which, if it is greater than or equal to 10 marks, will exempt the student from the exam.
Exam:
-Written test (100 per cent) individual practical theory test without consultation, with a minimum mark of 8 - 1st season, 2nd season and Special Season.
The special period is reserved for special cases provided for in the General Regulations for the Assessment of Knowledge and Competences (RGACC), Article 14 Special Period: https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/regulamentos-formularios/1025/regulamentos

Mandatory

- Laudon, Kenneth C. & Laudon, Jane P. (2020). Management Information Systems: Managing the Digital Firm, 16th Edition, Pearson, ISBN 978-129-229-656-2.
- Rodrigues, L. F., Oliveira, A., & Rodrigues, H. (2022). Jogos Sérios-A Arte de Gamificar.
- Lakhe, B. (2016). Using SSADM for Relational Design. In: Practical Hadoop Migration. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-1287-5_3
- Nakano, N., e Oliveira, J. A. D. B., & Jorente, M. J. V. (2018). Design thinking as a dynamic methodology for information science. Information and learning science.
- Mittal, S., Tolk, A., Pyles, A., Van Balen, N., & Bergollo, K. (2019, December). Digital twin modeling, co-simulation and cyber use-case inclusion methodology for IoT systems. In 2019 Winter Simulation Conference (WSC) (pp. 2653-2664). IEEE.
- Buede, D. M., & Miller, W. D. (2024). The engineering design of systems: models and methods. John Wiley & Sons.

Optional

- Koç, H., Erdoğan, A. M., Barjakly, Y., & Peker, S. (2021, March). UML diagrams in software engineering research: a systematic literature review. In Proceedings (Vol. 74, No. 1, p. 13). MDPI.
- Yigitbas, E., Schmidt, M., Bucchiarone, A., Bassanelli, S., & Engels, G. (2024, May). Gamification-and Virtual Reality-Based Learning Environment for UML Class Diagram Modeling. In 2024 IEEE Global Engineering Education Conference (EDUCON) (pp. 1-10). IEEE.
- Ayastuy, M. D., Torres, D., & Fernández, A. (2021). Adaptive gamification in Collaborative systems, a systematic mapping study. Computer Science Review, 39, 100333.
- Borcosi, C. A. (2022). The importance of business modeling using the unified modeling language (UML). Res. & Sci. Today, 24, 91.
- Podeswa, H. (2009). UML for the IT Business Analyst. Course Technology/Cengage Learning.
- Liedtka, J. (2014). Innovative ways companies are using design thinking. Strategy & Leadership.
- Ahmed, B., Dannhauser, T., & Philip, N. (2018, September). A lean design thinking methodology (LDTM) for machine learning and modern data projects. In 2018 10th Computer Science and Electronic Engineering (CEEC) (pp. 11-14). IEEE.

The main issues to be addressed are:
1. Introduction to scientific research. Methodologies. Strategies.
2. Theme of the research proposal. Delimitation of a problem. Title and starting question. Objectives.
3. Research project - Structure, Planning, Stages. Methodologies quantitative and qualitative.
4. Variables. Hypotheses. Operationalization of variables.
5. Techniques of data collection. Measuring instruments. Population. Sample.
6. Data processing techniques.
7. Results - Analysis and Discussion.
8. Research for Information, literature review, theoretical framing and Bibliography.
9. Development and presentation of a pre-project.
10. Some notes on the structuring of a scientific project, an article and a master?s thesis.

The evaluation is done by individual written work (100%): each student must apply the developed knowledge and propose a scientific project - with a title, abstract, keywords, introduction, research function, objectives, brief theoretical framework, reference to the methodological approach, and essential bibliography; the deadline to deliver this project is after the end of the lessons in this curricular unit.
No final exam is planned.

Mandatory

Oliveira, L. (2011). Dissertação e Tese em Ciência e Tecnologia Segundo Bolonha. Lisboa: LIDEL.
Swetnam, D. (2010). Writing your Dissertation (3rd ed.). Oxford: howtobooks.
Biggam, J., Succeeding With Your Master's Dissertation: A Step-by-Step Handbook, 2021, Biggam, John (2021). Succeeding With Your Master's Dissertation: A Step-by-Step Handbook (5th. ed.). London: Open University Press.,

Optional

Davies, M. (2014). Doing a Successful Research Project (2nd. ed.). London: Palgrave Macmilan.
Dawson, C. (2015). Projects in Computing and Information Systems: A Student's Guide (3rd Ed.). London: Pearson Education Limited.
Vilelas, J. (2017). Investigação - O Processo de Construção do Conhecimento (2ª ed.). Lisboa: Edições Sílabo.
Carvalho, J. (2009). Metodologia do Trabalho Científico. «Saber Fazer» da investigação para dissertações e teses (2ª ed.). Lisboa: Escolar Editora.
Cornford, T. & Smithson, S. (2005). Project Research in Information Systems: A Student's Guide Paperback (2nd. Ed.). London: Palgrave Macmillan.
Creswell, J. & Clark, V. (2011). Designing and Conducting Mixed Methods Research. London, Los Angeles and New Delhi: SAGE (2nd edition).
D'Oliveira, T. (2005). Teses e Dissertações. Lisboa: Edições RH.
Oates, B. (2005). Researching Information Systems and Computing. London: SAGE Publications Ltd.
Quivy, R. & Campenhout, L. (2008). Manual de investigação em ciências sociais (2ª ed.). Lisboa: Gradiva.
Reis, F. (2010). Como Elaborar uma Dissertação de Mestrado segundo Bolonha. Lisboa: Pactor.
Stair, R., & Reynolds, G. (2017). Fundamentals of information systems. Cengage Learning.
Whitman, M. & Woszczynski, A. (2010). The Handbook of Information Systems Research (2nd. Ed.). Kennesaw: Idea Group Publishing.
Williamson, K. (2002). Research Methods for Students, Academics and Professionals - Information Management and Systems (2nd. Ed.). Wagga Wagga: Chandos Publishing.

The main issues to be addressed are:
1. Link between teaching and research.
2. Fundamentals of an investigation and methodological options.
3. Formal presentation of a pre-project.
4. Important aspects in the development of scientific projects.
5. Discussion of the pre-projects presented by the students.
6. Discussion of individual projects, criticisms and suggestions.

Assessment throughout the semester:
- Group work, on the connection between teaching and research (50%) to be delivered at the end of the 1st semester.
- Individual written work and respective presentation (50%) to be delivered and presented throughout the 2nd semester. Scientific project with a maximum of fifteen pages and format to be detailed - will include title, keywords, index, introduction, objectives, brief theoretical framework, method (research description, IS or implementation to be developed) expected results and basic bibliography.

Mandatory

- Barañano, Ana Maria (2008). Métodos e Técnicas de Investigação em Gestão. Lisboa: Edições Sílabo, ISBN: 978-972-618-312-9.
- Oliveira, Luís Adriano (2011). Dissertação e Tese em Ciência e Tecnologia Segundo Bolonha. Lisboa: LIDEL, ISBN: 978-972-757-742-2.
- Reis, Felipa Lopes dos (2010). Como Elaborar uma Dissertação de Mestrado segundo Bolonha. Lisboa: Pactor, ISBN: 978-989-693-000-4.

Optional

- Alturas, Bráulio (2022). Introdução aos Sistemas de informação Organizacionais, Edições Sílabo (2ª ed.), ISBN 978-989-561-265-9.
- Carvalho, José Eduardo (2009). Metodologia do Trabalho Científico. «Saber Fazer» da investigação para dissertações e teses. Lisboa: Escolar Editora (2ª ed.), ISBN: 978-972-592-244-6.
- Creswell, John W. & Creswell, J. David (2018). Research design: Qualitative, quantitative, and mixed methods approaches. London, Los Angeles and New Delhi: SAGE (5th ed.), ISBN: 978-1-5063-8670-6.
- Davies, Martin Brett (2007). Doing a Successful Research Project: Using Qualitative or Quantitative Methods. London: Palgrave Macmilan, ISBN: ‎ 978-140-399-379-3.
- Dias, Maria Olívia (2010). Planos de Investigação, Avançando passo a passo. Porto: Edições Afrontamento, ISBN: 978-989-967-860-6.
- Pereira, Alexandre & Poupa, Carlos (2018). Como escrever uma tese, monografia ou livro científico usando o Word. Lisboa: Edições Sílabo (7ª ed.), ISBN: 978-972-618-843-8.
- Pereira, Alexandre & Poupa, Carlos (2015). Como apresentar em publico teses, relatórios, comunicações, usando o PowerPoint. Lisboa: Edições Sílabo (2ª ed.), ISBN: 978-972-618-809-4.
- Sarmento, Manuela (2013). Guia prático sobre a metodologia científica para a elaboração, escrita e apresentação de teses de doutoramento, dissertações de mestrado e trabalhos de investigação aplicada. Lisboa: Universidade Lusíada Editora (3ª ed.), ISBN: 978-989-640-141.
- Spector, Nelson (2002). Manual para redação de teses, projetos de pesquisa e artigos científicos. Ed. Guanabara Koogan (2ª ed.), ISBN: 978-852-770-702-2.
- Vilelas, José (2020). Investigação - O Processo de Construção do Conhecimento. Lisboa: Edições Sílabo (3ª ed.), ISBN: 978-989-561-097-6.

I.Fundamentals of Project Management
II.Organizational Context, Processes and Knowledge Areas of Project Management (PMBOK)
III.Integrated Project Management: Authorization; Preparation; Implementation; Closure
IV.Project Management Complement: The specifics of ICT projects; PMO function; maturity models; analysis and discussion of Case Studies

Assessment throughout the semester:
- Individual written test (without consultation) - 1st period date (40%);
- Practical group work - deliveries throughout the semester (45%);
- Individual test on group work - end of term (15%).

Assessment by exam (1st Period, 2nd Period, and Special Period) :
- Written test (100%)

- The student receives approval if the final score is 9.5 or higher and, in the case of assessment throughout the semester, the score of each element is at least 40%.
- Scores above 14 may require an additional oral examination. Students who do not attend this examination or perform poorly get a final grade 14.

Mandatory

ISBN 978-1-62825-184-5 & ISBN: 978-1628256642
A Guide to the Project Management Body of Knowledge (PMBOK guide) ? 6th & 7th Edition Project Management Institute ? 2017 & 2021, Project Management Institute,
- Robert K. Wysocki, Effective Project Management, 5th. Ed., Wiley, ISBN 9780470423677

Optional

-Stephen R. Schach, Object-Oriented and Classical Software Engineering, 5th. Ed., McGraw-Hill
-John M. Nicholas, Project Management for Business and Technology Principles and Practice, 2nd Ed., Prentice Hall

The main program contents (CP) to be addressed are:
CP1. Knowledge Management: essential concepts and dimensions;
CP2. Business Process Management and BPM Modeling language;
CP3. Overview of the main reference models and standards in the IS/IT area;
CP4. IS/IT Service Management and the CMMI, ITIL and COBIT framework: constellations, processes and maturity levels;
CP5. IS, Cloud and Blockchain Architectures.

Assessment throughout the semester:
-Class participation (10%): evaluates attendance, including compulsory attendance at 75% of classes, involvement and individual contributions of students in discussions and practical activities.
-Group work (40%): Groups of up to 5 students are organized, constituted at random, with support from the teacher. Group activities involve developing cases/exercises in class, applying the methods and content learnt. The work is presented and discussed in the penultimate class.
-Individual written test (50%): Individual theoretical/practical test without consultation, held in the last class.
The weighted average of the marks for the assessment elements (not less than 8 marks for each assessment element) will constitute the final mark for this scheme, which, if it is greater than or equal to 10 marks, will exempt the student from the final exam.
Final Exam:
-Written test (100%) Individual practical theory test without consultation, with a minimum mark of 8 - 1st season, 2nd season and Special Season. The special period is reserved for special cases provided for in the General Regulations for the Assessment of Knowledge and Competences (RGACC), Article 14 Special Period: https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/regulamentos-formularios/1025/regulamentos

Mandatory

- Migdadi, M. M. (2021). Knowledge management, customer relationship management and innovation capabilities. Journal of Business &Industrial Marketing, 36(1), 111-124.
- Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, USA. Rogers, D. L. (2016)
- Manesh, M. F., Pellegrini, M. M., Marzi, G., & Dabic, M. (2020). Knowledge management in the fourth industrial revolution: Mapping the literature and scoping future avenues. IEEE Transactions on Engineering Management, 68(1), 289-300.
- Shannak, R., Masa’deh, R., & Akour, M. (2012). Knowledge management strategy building: Literature review. European Scientific Journal, 8(15), 143-168.

Optional

- Rusman, A., Nadlifatin, R., & Subriadi, A. P. (2022). Information system audit using COBIT and ITIL framework: literature review. Sinkron: jurnal dan penelitian teknik informatika, 6(3), 799-810. - Chrissis, M., Konrad, M. and Shrum, S. (2011). CMMI for Development: Guidelines for Process Integration and Product Improvement, 3rd Edition. Pearson Education. Boston, MA. - Becerra-Fernandez, I and Sabherwal, R. (2015). Knowledge Management Systems and Processes, 2nd Edition. Routledge. USA. - Berniak-Woźny, J., & Szelągowski, M. (2022). Towards the assessment of business process knowledge intensity – a systematic literature review. Business Process Management Journal, 28(1), 40-61. - Laudon, K. and Laudon, J. (2016). Management Information Systems: Managing the Digital Firm, 14th edition. Pearson Education Limited. London - Khan, M., Ali, I., Mehmood, W., Nisar, W., Aslam, W., Shafiq, M., & Choi, J. G. (2021). CMMI Compliant Modernization Framework to Transform Legacy Systems. Intelligent Automation & Soft Computing, 27(2). - Van Bon, J., De Jong, A., Kolthof, A., Pieper, M., Tjassing, R., Van Der Veen, A., & Verheijen, T. (2008). Foundations of IT Service Management Based on ITIL® (Vol. 3). Van Haren. - The Stationery Office. (2012). An Introductory Overview of ITIL 2011. The Stationery Office. Norwich, UK. - Al-Ashmoery, Y., Haider, H., Haider, A., Nasser, N., & Al-Sarem, M. (2021, December). Impact of IT service management and ITIL framework on the businesses. In 2021 International Conference of Modern Trends in Information and Communication Technology Industry (MTICTI) (pp. 1-5). IEEE. - IIBA. (2009). A guide to the business analysis body of knowledge, version2.0. International Institute of Business Analysis. Toronto, Canada. - Westerman, G., Bonnet, D., McAfee A (2014) Leading digital : turning technology into business transformation , Harvard Business Review Press

The main program contents to be addressed are:
CP1. Strategic planning and management;
CP2. Introduction to ICT planning and management in organisations;
CP3. Technological and organisational innovation;
CP4. Techniques and reference models for analysing the environment of information systems;
CP5. Strategic Planning Methodologies for IS/ICT;
CP6. SWOT and Canvas Analysis;
CP7. Organisational Analysis and Design;
CP8. Techniques for evaluating the portfolio of information systems;
CP9. Controls, risk assessment and definition of KPIs;
CP10. Cost/Benefit analysis;
CP11. Contracting and implementation

Assessment throughout the semester:
-Class participation (10%): Assesses attendance, including compulsory attendance at 75% of classes, involvement and individual contributions of students in discussions and practical activities.
-Group work (40%): Students are organised into groups of up to 5 elements, constituted at random, with support from the teacher. Group activities involve developing a strategic plan for a business supported by information systems, applying the methods and content learnt. The work is presented and discussed in the penultimate class of the semester.
-Individual written test (50%): Individual theoretical/practical test without consultation, held in the last class.
The weighted average of the marks for the assessment elements (not less than 8 marks for each assessment element) will constitute the final mark for this scheme, which, if it is greater than or equal to 10 marks, will exempt the student from the exam.
Exam:
-Written test (100%) Individual practical theory test without consultation, with a minimum mark of 8 - 1st season, 2nd season and Special Season. The special period is reserved for special cases provided for in the General Regulations for the Assessment of Knowledge and Competences (RGACC), Article 14 Special Period: https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/regulamentos-formularios/1025/regulamentos

Mandatory

- Pearlson, K. E., & Saunders, C. S. (2009). Strategic management of information systems.
Ribeiro, G. C., Oliveira, K. K. S., & Souza, R. A. C. (2021). DSI strategy canvas: Modelling the digital social innovation strategy. Journal of Social Entrepreneurship, 1-29.
- Michelle, O., & Wijaya, A. F. (2020). Strategic planning for IS/IT using ward and peppard at Maman Elektronik Sokaraja. INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi, 4(2), 272-282.
- Alawamleh, H. A., ALShibly, M. H. A. A., Tommalieh, A. F. A., Al-Qaryouti, M. Q. H., & Ali, B. J. (2021). The challenges, barriers and advantages of management information system development: Comprehensive review. Academy of Strategic Management Journal, 20(5), 1-8.
- Stonehouse, G., & Snowdon, B. (2007). Competitive advantage revisited: Michael Porter on strategy and competitiveness. Journal of Management Inquiry, 16(3), 256-273.

Optional

- Kaplan, Robert & Norton, David (2006). Alignment: Using the Balanced Scorecard to Create Corporate Synergies. Harvard Business School Press, ISBN-13: 978-1591396901.
- Siebel, T. M. (2019). Digital transformation: survive and thrive in an era of mass extinction. RosettaBooks.
- Papke-Shields, K. E., & Boyer-Wright, K. M. (2017). Strategic planning characteristics applied to project management. International Journal of Project Management, 35(2), 169-179.
- Luftman, J., Lyytinen, K., & ben Zvi, T. (2017). Enhancing the measurement of information technology (IT) business alignment and its influence on company performance. Journal of Information Technology, 32(1), 26-46.
- Kaplan, R. S., & Norton, D. P. (1996). Using the balanced scorecard as a strategic management system.
- Rabetino, R., Kohtamäki, M., & Federico, J. S. (2021). A (re) view of the philosophical foundations of strategic management. International Journal of Management Reviews, 23(2), 151-190.
- Kitsios, F., & Kamariotou, M. (2021). Artificial intelligence and business strategy towards digital transformation: A research agenda. Sustainability, 13(4), 2025.
- Bican, P. M., & Brem, A. (2020). Digital business model, digital transformation, digital entrepreneurship: Is there a sustainable “digital”?. Sustainability, 12(13), 5239.
- Cassidy, A. (2016). A practical guide to information systems strategic planning. CRC press.
- John Ward, Joe Peppard, Strategic Planning for Information Systems, 3rd edition, John Wiley and Sons, 2002.
- Martins, António G., 2009, “Da origem do conhecimento à inovação organizacional”, Economia Global e Gestão, Vol. V, 1-2/00, AEDG, ISCTE