The learning goals associated to this programme are:
1. To understand key influences of culture in human behaviour and in the work place at home level and at international level;
2. To enhance individual intercultural competence to efficiently interact ? communicate and negotiate ? with people from diverse cultural backgrounds;
3. To develop critical thinking ability and negotiation skills through experiential classes in a multi-cultural environment.

1. Cultures and societies
? Dimensions of national culture ? Hofstede and the Globe Project;
? Trompenaars?dilemmas.
2. Cross-Cultural communication
? The process of communication;
? Relationships in face-to-face communication;
? Non-verbal communication.
3. Negotiation
? Basic concepts and negotiation techniques;
? Negotiating a relationship;
? Finding common ground in cross-cultural settings.

The class format is interactive and students are expected to come to the class, to prepare and work out the assignments and, in addition, do the required readings.

The active participation of students is much appreciated in order to create an exciting class environment. The sharing of own experiences, ideas, knowledge and thoughtful comments is the finest ingredient for an interesting learning experience.

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The evaluation is based on the following components and respective weights:
1. Class participation ? 35%
2. Mid-term test ? 15%
3. Final Exam ? 50%