Accreditations
The Master of Information Systems Management has a two-year duration, corresponding to 120 ECTS credits, divided between 42 in compulsory curricular units, 36 in electives and 42 in dissertation or project work.
Regarding the electives, students have to choose two in the 2nd semester of the 1st year, and two others in the 1st semester of the 2nd year. A broad set of electives will be available during the program's normal hours (Monday, Wednesday and Thursday during work hours).
Programme Structure for 2024/2025
| Curricular Courses | Credits | |
|---|---|---|
| 1st Year | ||
|
Information System Design
6.0 ECTS
|
||
|
Information System Project Management
6.0 ECTS
|
||
|
Information Technology and Knowledge Management
6.0 ECTS
|
||
|
Introduction to Scientific Research
6.0 ECTS
|
||
|
Benefit Management and Information System Governance
6.0 ECTS
|
||
|
Strategic Management and Organizational Information Systems
6.0 ECTS
|
||
|
Seminar in Information System Management 1
12.0 ECTS
|
||
| 2nd Year | ||
|
Dissertation in Information System Management
42.0 ECTS
|
||
|
Working Project in Information System Management
42.0 ECTS
|
||
|
Seminar in Information System Management 2
6.0 ECTS
|
Information System Design
This course aims to introduce the design of information systems, focusing on the need for solutions aligned with the objectives of organisations and focused on user experience.
It is also intended that students become familiar with the main stages of designing information systems according to the techniques and methods included in the IS development life cycle.
The aim is for students to be able to:
LO1. Identify and characterise types of IS and the phases of their development;
LO2. Identify methodologies used in systems analysis to identify and define information system requirements (use cases, SSADM, Design Thinking, UML).
LO3. Recognise the main architectural styles of software systems and propose succinct architectures based on requirements specifications.
LO4. Understand the potential of accelerated software development through experience using the Powercenter platform (PowerApps and PowerBI).
The main program contents to be addressed are:
CP1. Role and Impact of Information Systems in Organisations.
CP2. Information Systems Development Process.
CP3. Analysis and Modelling of Information Systems.
CP4. UML (Unified Modelling Language).
CP5. Information Systems Architecture.
CP6. Software development accelerator tools (Power Center).
Assessment throughout the semester:
-Class participation (10%): Assesses attendance, including compulsory attendance at 75% of classes, involvement and individual contributions of students in discussions and practical activities.
-Group work (40%): Students are organised into groups of up to 5 elements, constituted at random, with support from the teacher. Group activities involve developing cases/exercises in class, applying the methods and content learnt. The work is presented and discussed in the penultimate class of the semester.
-Individual written test taken in the last class (50%): Individual theoretical/practical test without consultation.
The weighted average of the marks for the assessment elements (not less than 8 marks for each assessment element) will constitute the final mark for this scheme, which, if it is greater than or equal to 10 marks, will exempt the student from the exam.
Exam:
-Written test (100 per cent) individual practical theory test without consultation, with a minimum mark of 8 - 1st season, 2nd season and Special Season.
The special period is reserved for special cases provided for in the General Regulations for the Assessment of Knowledge and Competences (RGACC), Article 14 Special Period: https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/regulamentos-formularios/1025/regulamentos
Title: - Laudon, Kenneth C. & Laudon, Jane P. (2020). Management Information Systems: Managing the Digital Firm, 16th Edition, Pearson, ISBN 978-129-229-656-2.
- Rodrigues, L. F., Oliveira, A., & Rodrigues, H. (2022). Jogos Sérios-A Arte de Gamificar.
- Lakhe, B. (2016). Using SSADM for Relational Design. In: Practical Hadoop Migration. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-1287-5_3
- Nakano, N., e Oliveira, J. A. D. B., & Jorente, M. J. V. (2018). Design thinking as a dynamic methodology for information science. Information and learning science.
- Mittal, S., Tolk, A., Pyles, A., Van Balen, N., & Bergollo, K. (2019, December). Digital twin modeling, co-simulation and cyber use-case inclusion methodology for IoT systems. In 2019 Winter Simulation Conference (WSC) (pp. 2653-2664). IEEE.
- Buede, D. M., & Miller, W. D. (2024). The engineering design of systems: models and methods. John Wiley & Sons.
Authors:
Reference: null
Year:
Title: - Koç, H., Erdoğan, A. M., Barjakly, Y., & Peker, S. (2021, March). UML diagrams in software engineering research: a systematic literature review. In Proceedings (Vol. 74, No. 1, p. 13). MDPI.
- Yigitbas, E., Schmidt, M., Bucchiarone, A., Bassanelli, S., & Engels, G. (2024, May). Gamification-and Virtual Reality-Based Learning Environment for UML Class Diagram Modeling. In 2024 IEEE Global Engineering Education Conference (EDUCON) (pp. 1-10). IEEE.
- Ayastuy, M. D., Torres, D., & Fernández, A. (2021). Adaptive gamification in Collaborative systems, a systematic mapping study. Computer Science Review, 39, 100333.
- Borcosi, C. A. (2022). The importance of business modeling using the unified modeling language (UML). Res. & Sci. Today, 24, 91.
- Podeswa, H. (2009). UML for the IT Business Analyst. Course Technology/Cengage Learning.
- Liedtka, J. (2014). Innovative ways companies are using design thinking. Strategy & Leadership.
- Ahmed, B., Dannhauser, T., & Philip, N. (2018, September). A lean design thinking methodology (LDTM) for machine learning and modern data projects. In 2018 10th Computer Science and Electronic Engineering (CEEC) (pp. 11-14). IEEE.
Authors:
Reference: null
Year:
Information System Project Management
At the end of this Learning Unit students should be able to:
1.Define a project, and identify and describe its management fundamentals and key components
2.Identify, describe and compare the key standards as well as the best market practices
3.Characterize the organizational context and understand the process groups and knowledge areas of Project Management
4.Identify and understand the main models, techniques and tools used in ICT project management, and put in practice the learned concepts
I.Fundamentals of Project Management
II.Organizational Context, Processes and Knowledge Areas of Project Management (PMBOK)
III.Integrated Project Management: Authorization; Preparation; Implementation; Closure
IV.Project Management Complement: The specifics of ICT projects; PMO function; maturity models; analysis and discussion of Case Studies
Assessment throughout the semester:
- Individual written test (without consultation) - 1st period date (40%);
- Practical group work - deliveries throughout the semester (45%);
- Individual test on group work - end of term (15%).
Assessment by exam (1st Period, 2nd Period, and Special Period) :
- Written test (100%)
- The student receives approval if the final score is 9.5 or higher and, in the case of assessment throughout the semester, the score of each element is at least 40%.
- Scores above 14 may require an additional oral examination. Students who do not attend this examination or perform poorly get a final grade 14.
Title: ISBN 978-1-62825-184-5 & ISBN: 978-1628256642
A Guide to the Project Management Body of Knowledge (PMBOK guide) ? 6th & 7th Edition Project Management Institute ? 2017 & 2021, Project Management Institute,
- Robert K. Wysocki, Effective Project Management, 5th. Ed., Wiley, ISBN 9780470423677
Authors:
Reference: null
Year:
Title: -Stephen R. Schach, Object-Oriented and Classical Software Engineering, 5th. Ed., McGraw-Hill
-John M. Nicholas, Project Management for Business and Technology Principles and Practice, 2nd Ed., Prentice Hall
Authors:
Reference: null
Year:
Information Technology and Knowledge Management
This course aims to introduce information technologies and knowledge management, focusing on an integrated and critical vision of digital transformation solutions aligned with the objectives of organizations and internationally renowned practices.
It is also intended that students become familiar with references to ICT management and governance and the techniques and methods included in the IS development life cycle.
The aim is for students to be able to:
LO1. Understand the issues of Knowledge Management and its essential dimensions;
LO2. Know essential aspects related to Business Process Modeling (BPM);
LO3. Know some of the main models and normative reference bodies associated with the IS/IT area;
LO4. Present ITIL, CMMI and COBIT as global models of IS/IT processes;
LO5. Present IS, Cloud and Blockchain Architectures.
The main program contents (CP) to be addressed are:
The main program contents to be addressed are:
CP1. Knowledge Management: essential concepts and dimensions;
CP2. Business Process Management and BPM Modelling language;
CP3. Overview of the main reference models and standards in the IS/IT area;
CP4. IS/IT Service Management and the CMMI, ITIL and COBIT framework: constellations, processes and maturity levels;
CP5. IS, Cloud and Blockchain Architectures.
Assessment throughout the semester:
-Class participation (10%): evaluates attendance, including compulsory attendance at 75% of classes, involvement and individual contributions of students in discussions and practical activities.
-Group work (40%): Students are organised into groups of up to 5 elements, constituted at random, with support from the teacher. Group activities involve developing cases/exercises in class, applying the methods and content learnt. The work is presented and discussed in the penultimate class.
-Individual written test (50%): Individual theoretical/practical test without consultation, held in the last class.
The weighted average of the marks for the assessment elements (not less than 8 marks for each assessment element) will constitute the final mark for this scheme, which, if it is greater than or equal to 10 marks, will exempt the student from the final exam.
Final Exam:
-Written test (100%) Individual practical theory test without consultation, with a minimum mark of 8 - 1st season, 2nd season and Special Season. The special period is reserved for special cases provided for in the General Regulations for the Assessment of Knowledge and Competences (RGACC), Article 14 Special Period: https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/regulamentos-formularios/1025/regulamentos
Title: - Dumas, M., La Rosa, M. , Mendling, J. and Reijers, H.A. (2018). Fundamentals of Business Process Management, 2nd Edition. Springer.
- Henriques, Telmo. (2019). Gestão de Sistemas de Informação: frameworks, modelos e processos. FCA Editora, Lisboa.
- Migdadi, M. M. (2021). Knowledge management, customer relationship management and innovation capabilities. Journal of Business & Industrial Marketing, 36(1), 111-124.
- Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, USA.
- Manesh, M. F., Pellegrini, M. M., Marzi, G., & Dabic, M. (2020). Knowledge management in the fourth industrial revolution: Mapping the literature and scoping future avenues. IEEE Transactions on Engineering Management, 68(1), 289-300.
-Shannak, R., Masa’deh, R., & Akour, M. (2012). Knowledge management strategy building: Literature review. European Scientific Journal, 8(15), 143-168.
Authors:
Reference: null
Year:
Title: -Rusman, A., Nadlifatin, R., & Subriadi, A. P. (2022). Information system audit using COBIT and ITIL framework: literature review. Sinkron: jurnal dan penelitian teknik informatika, 6(3), 799-810.
- Chrissis, M., Konrad, M. and Shrum, S. (2011). CMMI for Development: Guidelines for Process Integration and Product Improvement, 3rd Edition. Pearson Education. Boston, MA.
- Becerra-Fernandez, I, and Sabherwal, R. (2015). Knowledge Management Systems and Processes, 2nd Edition. Routledge. USA.
- Berniak-Woźny, J., & Szelągowski, M. (2022). Towards the assessment of business process knowledge intensity – a systematic literature review. Business Process Management Journal, 28(1), 40-61.
- Laudon, K. and Laudon, J. (2016). Management Information Systems: Managing the Digital Firm, 14th edition. Pearson Education Limited. London
- Khan, M., Ali, I., Mehmood, W., Nisar, W., Aslam, W., Shafiq, M., & Choi, J. G. (2021). CMMI Compliant Modernization Framework to Transform Legacy Systems. Intelligent Automation & Soft Computing, 27(2).
- Van Bon, J., De Jong, A., Kolthof, A., Pieper, M., Tjassing, R., Van Der Veen, A., & Verheijen, T. (2008). Foundations of IT Service Management Based on ITIL® (Vol. 3). Van Haren.
- The Stationery Office. (2012). An Introductory Overview of ITIL 2011. The Stationery Office. Norwich, UK.
- Al-Ashmoery, Y., Haider, H., Haider, A., Nasser, N., & Al-Sarem, M. (2021, December). Impact of IT service management and ITIL framework on the businesses. In 2021 International Conference of Modern Trends in Information and Communication Technology Industry (MTICTI) (pp. 1-5). IEEE.
- IIBA. (2009). A guide to the business analysis body of knowledge, version2.0. International Institute of Business Analysis. Toronto, Canada.
- Westerman, G., Bonnet, D., McAfee A (2014) Leading digital : turning technology into business transformation , Harvard Business Review Press
Authors:
Reference: null
Year:
Introduction to Scientific Research
With this curricular unit the student should be able to:
1. Characterize a scientific research.
2. Characterize a pre-project and a research project.
3. Identify and characterize the various phases of a research project.
4. Know how to choose a research theme and delimitate a problem.
5. Identify the main techniques for collecting and processing data, and interpretation of results.
6. Identify the main means of collecting information and literature review.
7. Develop and propose a small project (or pre-project) research.
The main issues to be addressed are:
1. Introduction to scientific research. Methodologies. Strategies.
2. Theme of the research proposal. Delimitation of a problem. Title and starting question. Objectives.
3. Research project - Structure, Planning, Stages. Methodologies quantitative and qualitative.
4. Variables. Hypotheses. Operationalization of variables.
5. Techniques of data collection. Measuring instruments. Population. Sample.
6. Data processing techniques.
7. Results - Analysis and Discussion.
8. Research for Information, literature review, theoretical framing and Bibliography.
9. Development and presentation of a pre-project.
10. Some notes on the structuring of a scientific project, an article and a master?s thesis.
The evaluation is done by individual written work (100%): each student must apply the developed knowledge and propose a scientific project - with a title, abstract, keywords, introduction, research function, objectives, brief theoretical framework, reference to the methodological approach, and essential bibliography; the deadline to deliver this project is after the end of the lessons in this curricular unit.
No final exam is planned.
Title: Oliveira, L. (2011). Dissertação e Tese em Ciência e Tecnologia Segundo Bolonha. Lisboa: LIDEL.
Swetnam, D. (2010). Writing your Dissertation (3rd ed.). Oxford: howtobooks.
Biggam, J., Succeeding With Your Master's Dissertation: A Step-by-Step Handbook, 2021, Biggam, John (2021). Succeeding With Your Master's Dissertation: A Step-by-Step Handbook (5th. ed.). London: Open University Press.,
Authors:
Reference: null
Year:
Title: Davies, M. (2014). Doing a Successful Research Project (2nd. ed.). London: Palgrave Macmilan.
Dawson, C. (2015). Projects in Computing and Information Systems: A Student's Guide (3rd Ed.). London: Pearson Education Limited.
Vilelas, J. (2017). Investigação - O Processo de Construção do Conhecimento (2ª ed.). Lisboa: Edições Sílabo.
Carvalho, J. (2009). Metodologia do Trabalho Científico. «Saber Fazer» da investigação para dissertações e teses (2ª ed.). Lisboa: Escolar Editora.
Cornford, T. & Smithson, S. (2005). Project Research in Information Systems: A Student's Guide Paperback (2nd. Ed.). London: Palgrave Macmillan.
Creswell, J. & Clark, V. (2011). Designing and Conducting Mixed Methods Research. London, Los Angeles and New Delhi: SAGE (2nd edition).
D'Oliveira, T. (2005). Teses e Dissertações. Lisboa: Edições RH.
Oates, B. (2005). Researching Information Systems and Computing. London: SAGE Publications Ltd.
Quivy, R. & Campenhout, L. (2008). Manual de investigação em ciências sociais (2ª ed.). Lisboa: Gradiva.
Reis, F. (2010). Como Elaborar uma Dissertação de Mestrado segundo Bolonha. Lisboa: Pactor.
Stair, R., & Reynolds, G. (2017). Fundamentals of information systems. Cengage Learning.
Whitman, M. & Woszczynski, A. (2010). The Handbook of Information Systems Research (2nd. Ed.). Kennesaw: Idea Group Publishing.
Williamson, K. (2002). Research Methods for Students, Academics and Professionals - Information Management and Systems (2nd. Ed.). Wagga Wagga: Chandos Publishing.
Authors:
Reference: null
Year:
Benefit Management and Information System Governance
LO1. Framing and relating essential concepts associated with the Strategy, Planning, Governance and Management of Organisations and IS/IT;
LO2. Know and explore the main frameworks for IS/IT Governance;
LO3. Know how to design a benefits dependency network and a business case in the context of IS/IT benefits management;
LO4. Know and explore the main aspects of organisational behaviour, at individual, group and organisational level;
LO5. Know and explore the essential aspects of organisational change, learning and development;
LO6. Know and explore typical human resource management processes from a talent management perspective;
LO7. Know and explore the essential aspects of quality management and organisational excellence models;
LO8. Know basic aspects associated with research in an organisational context.
The main programme contents to be covered are
CP1. Introduction and Fundamental Concepts: Strategy, Planning, Governance and Management;
CP2. Main frameworks for IT Governance (COSO, COBIT, ISO 38500)
CP3. Managing the benefits of investments in Information Systems and Technologies;
CP4. Introduction to organisational behaviour;
CP5. Change, Learning and Organisational Development;
CP6. Typical Human Resources Management processes;
CP7. Quality management and models of organisational excellence;
CP8. Introduction to research in an organisational context.
Assessment throughout the semester:
- Individual written test (50%): individual theoretical/practical test with limited consultation, to be carried out during the semester;
- Practical work (50%): group or individual work, with presentation in class and written presentation, to be carried out during the semester;
The weighted average of these marks (not less than 8 marks in each of the assessment elements) will constitute the final mark for this scheme.
Exam:
Students take the exam (100%) if they have opted for this system or if they have not obtained a positive mark in the assessment during the semester - 1st season, 2nd season and special season. The special period is reserved for special cases provided for in the General Regulations for the Assessment of Knowledge and Competences (RGACC), Article 14 Special period: https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/regulamentos-formularios/1025/regulamentos
Title: - Henriques, Telmo. (2019). Gestão de Sistemas de Informação: pessoas, equipas e mudança organizacional. FCA Editora, Lisboa.
- Henriques, Telmo. (2019). Gestão de Sistemas de Informação: frameworks, modelos e processos. FCA Editora, Lisboa.
Authors:
Reference: null
Year:
Title: - Evans, J. and Lindsay, W. (2011). The Management and Control of Quality, 8th Ed. South-western Thomson Learning. Cincinnati. OH.
- EFQM. (2013). EFQM Excellence Model. Brussels: European Foundation for Quality Management.
- NIST. (2013). Malcolm Baldrige National Quality Award 2013-2014 Criteria for Performance Excellence. National Institute of Standards and Technology. USA.
- JUSE (2013). The Application Guide for the Deming Prize 2013, For Companies and Organizations Overseas. The Deming Prize Committee, Union of Japanese Scientists and Engineers.
- Mathis, R., Jackson, J. (2011). Human Resource Management, 13th Edition. South-Western Cengage Learning. Mason, OH.
- Cummings, T. and Worley, C. (2009). Organization Development & Change, 9th Edition. South-Western Cengage Learning. Mason, OH. USA.
- Armstrong, M. & Taylor, S. (2014). Armstrong?s Handbook of Human Resource Management Practice, 13th Edition. Kogan Page Limited. London, UK.
- Robbins, S. & Judge, T. (2013). Organizational Behaviour, 15th Edition. Pearson Education, Inc. New Jersey, USA.
- Ward, John; Daniel, Elizabeth (2006): Benefits Management: Delivering Value from IS & IT Investments, John Wiley & Sons, Chichester
- Moeller, Robert. (2013). Executive?s Guide to IT Governance ? improving Systems Processes with Service Management, COBIT, and ITIL. John Willey and Sons, Inc. New Jersey.
Authors:
Reference: null
Year:
Strategic Management and Organizational Information Systems
This course aims to introduce ICT, focusing on the need to strategically align it with business objectives and strategy. It is also intended that students become familiar with the main stages of the IS implementation life cycle.
The aim is for students to be able to:
LO1. Recognise the implications of introducing ICT into the organisational structure;
LO2. Know methodologies for Strategic Planning of Information Systems;
LO3. Understand the need to integrate/articulate ICT with the business strategy;
LO4. Master a set of techniques and tools used in ICT management and in the analysis of companies and their surrounding environment;
LO5. Know conceptual models for strategic planning of information systems;
LO6. Analyse and assess risks;
LO7. Define objectives and KPIs;
LO8. Use project evaluation techniques;
LO9. Prepare a project budget
LO10. Know the principles of contracting and project management.
The main program contents to be addressed are:
CP1. Strategic planning and management;
CP2. Introduction to ICT planning and management in organisations;
CP3. Technological and organisational innovation;
CP4. Techniques and reference models for analysing the environment of information systems;
CP5. Strategic Planning Methodologies for IS/ICT;
CP6. SWOT and Canvas Analysis;
CP7. Organisational Analysis and Design;
CP8. Techniques for evaluating the portfolio of information systems;
CP9. Controls, risk assessment and definition of KPIs;
CP10. Cost/Benefit analysis;
CP11. Contracting and implementation
Assessment throughout the semester:
-Class participation (10%): Assesses attendance, including compulsory attendance at 75% of classes, involvement and individual contributions of students in discussions and practical activities.
-Group work (40%): Students are organised into groups of up to 5 elements, constituted at random, with support from the teacher. Group activities involve developing a strategic plan for a business supported by information systems, applying the methods and content learnt. The work is presented and discussed in the penultimate class of the semester.
-Individual written test (50%): Individual theoretical/practical test without consultation, held in the last class.
The weighted average of the marks for the assessment elements (not less than 8 marks for each assessment element) will constitute the final mark for this scheme, which, if it is greater than or equal to 10 marks, will exempt the student from the exam.
Exam:
-Written test (100%) Individual practical theory test without consultation, with a minimum mark of 8 - 1st season, 2nd season and Special Season. The special period is reserved for special cases provided for in the General Regulations for the Assessment of Knowledge and Competences (RGACC), Article 14 Special Period: https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/regulamentos-formularios/1025/regulamentos
Title: -Laudon, Kenneth & Laudon, Jane (2007). Management Information Systems, 10th Edition, Prentice Hall.
Authors:
Reference: null
Year:
Title: -McNurlin, Barbara & Sprague Jr., Ralph (2006). Information Systems Management in Practice, 7th Edition, Prentice Hall.
Authors:
Reference: null
Year:
Seminar in Information System Management 1
With this curricular unit the student should develop a scientific project, being able to:
1. Define the scope and degree of a scientific project.
2. Demonstrate originality and an independent scientific thinking.
3. Demonstrate scientific reasoning and logic consistence.
4. Define the structure of a scientific project.
5. Define, contextualize and justify a research thematic.
6. Propose a research method.
7. Organize a brief bibliographic review.
8. Demonstrate accuracy and objectivity in drafting the work.
The main issues to be addressed are:
1. Link between teaching and research.
2. Fundamentals of an investigation and methodological options.
3. Formal presentation of a pre-project.
4. Important aspects in the development of scientific projects.
5. Discussion of the pre-projects presented by the students.
6. Discussion of individual projects, criticisms and suggestions.
Assessment throughout the semester:
- Group work, on the connection between teaching and research (50%) to be delivered at the end of the 1st semester.
- Individual written work and respective presentation (50%) to be delivered and presented throughout the 2nd semester. Scientific project with a maximum of fifteen pages and format to be detailed - will include title, keywords, index, introduction, objectives, brief theoretical framework, method (research description, IS or implementation to be developed) expected results and basic bibliography.
Title: - Barañano, Ana Maria (2008). Métodos e Técnicas de Investigação em Gestão. Lisboa: Edições Sílabo, ISBN: 978-972-618-312-9.
- Oliveira, Luís Adriano (2011). Dissertação e Tese em Ciência e Tecnologia Segundo Bolonha. Lisboa: LIDEL, ISBN: 978-972-757-742-2.
- Reis, Felipa Lopes dos (2010). Como Elaborar uma Dissertação de Mestrado segundo Bolonha. Lisboa: Pactor, ISBN: 978-989-693-000-4.
Authors:
Reference: null
Year:
Title: - Alturas, Bráulio (2022). Introdução aos Sistemas de informação Organizacionais, Edições Sílabo (2ª ed.), ISBN 978-989-561-265-9.
- Carvalho, José Eduardo (2009). Metodologia do Trabalho Científico. «Saber Fazer» da investigação para dissertações e teses. Lisboa: Escolar Editora (2ª ed.), ISBN: 978-972-592-244-6.
- Creswell, John W. & Creswell, J. David (2018). Research design: Qualitative, quantitative, and mixed methods approaches. London, Los Angeles and New Delhi: SAGE (5th ed.), ISBN: 978-1-5063-8670-6.
- Davies, Martin Brett (2007). Doing a Successful Research Project: Using Qualitative or Quantitative Methods. London: Palgrave Macmilan, ISBN: 978-140-399-379-3.
- Dias, Maria Olívia (2010). Planos de Investigação, Avançando passo a passo. Porto: Edições Afrontamento, ISBN: 978-989-967-860-6.
- Pereira, Alexandre & Poupa, Carlos (2018). Como escrever uma tese, monografia ou livro científico usando o Word. Lisboa: Edições Sílabo (7ª ed.), ISBN: 978-972-618-843-8.
- Pereira, Alexandre & Poupa, Carlos (2015). Como apresentar em publico teses, relatórios, comunicações, usando o PowerPoint. Lisboa: Edições Sílabo (2ª ed.), ISBN: 978-972-618-809-4.
- Sarmento, Manuela (2013). Guia prático sobre a metodologia científica para a elaboração, escrita e apresentação de teses de doutoramento, dissertações de mestrado e trabalhos de investigação aplicada. Lisboa: Universidade Lusíada Editora (3ª ed.), ISBN: 978-989-640-141.
- Spector, Nelson (2002). Manual para redação de teses, projetos de pesquisa e artigos científicos. Ed. Guanabara Koogan (2ª ed.), ISBN: 978-852-770-702-2.
- Vilelas, José (2020). Investigação - O Processo de Construção do Conhecimento. Lisboa: Edições Sílabo (3ª ed.), ISBN: 978-989-561-097-6.
Authors:
Reference: null
Year:
Seminar in Information System Management 2
With this curricular unit, students will have to prepare a scientific project and be able to:
LO1. Apply originality, creativity and independent scientific thinking.
LO2. Demonstrate logical coherence and scientific argumentation skills.
LO3. Organise, structure and present the project.
LO4. Choose and justify the methodology adopted.
LO5. Provide a theoretical (and conceptual) justification for a topic, with up-to-date knowledge of the main bibliographical references on the subject.
LO6. Discuss the scientific contributions of the project under development.
LO7. Demonstrate rigour, clarity, certainty and objectivity in the writing of the work.
The main programme contents to be covered are
PC1. Advanced notions about a scientific project and its development phases.
PC2. Important methodological issues in the various phases of a project.
PC3. Formal presentation and discussion of the projects carried out by the master's students.
PC4. Individual monitoring of each master's student in the development and improvement of their project.
PC5. Draft of a scientific paper based on the project under development (article for a scientific journal or conference, book chapter, dissertation).
Assessment throughout the semester:
Registration Form for Theme and Dissertation Supervisor (10%), handed in during the semester.
- Individual written work (60%). Scientific project with a maximum of thirty pages and a format to be detailed (with an abstract, keywords, table of contents, introduction and theoretical framework), to be handed in at the end of the semester.
- Presentation and discussion of the project, in front of colleagues and tutors (30%), during the 1st or 2nd semester.
As this is a seminar course that is essentially a practical project, it is not assessed by exam.
Title: - Barañano, Ana Maria (2008). Métodos e Técnicas de Investigação em Gestão. Lisboa: Edições Sílabo.
- Carvalho, José Eduardo (2009). Metodologia do Trabalho Científico. «Saber Fazer» da investigação para dissertações e teses. Lisboa: Escolar Editora (2ª ed.).
- Creswell, John W. (2009). Research Design. London, Los Angeles and New Delhi: SAGE (3rd ed.).
- Davies, Martin Brett (2007). Doing a Successful Research Project. London: Palgrave Macmilan.
- Dias, Maria Olívia (2010). Planos de Investigação, Avançando passo a passo. Santa Maria da Feira: Maria Olívia Dias.
- Oliveira, Luís Adriano (2011). Dissertação e Tese em Ciência e Tecnologia Segundo Bolonha. Lisboa: LIDEL.
- Reis, Felipa Lopes dos (2010). Como Elaborar uma Dissertação de Mestrado segundo Bolonha. Lisboa: Pactor.
- Vilelas, José (2009). Investigação - O Processo de Construção do Conhecimento. Lisboa: Edições Sílabo.
Authors:
Reference: null
Year:
Title: - Albarello, Luc; Digneffe, Françoise; Hiernaux, Jean-Pierre; Maroy, Christian; Ruquoy, Danielle & Saint-George, Pierre de (2005). Práticas e Métodos de Investigação em Ciências Sociais. Lisboa: Gradiva (2ª ed.).
- Alferes, Valentim R. (1997). Investigação Científica em Psicologia. Lisboa: Almedina.
- Alturas, Bráulio (2013). Introdução aos Sistemas de informação Organizacionais. Lisboa: Edições Sílabo, ISBN: 978-972-618-740-0.
- Andrade, Maria Margarida de (2005). Introdução a Metodologia do Trabalho Científico. São Paulo: ATLAS.
- Azevedo, Mário (2001). Teses, relatórios e trabalhos escolares: sugestões para estruturação da escrita. Lisboa: Universidade Católica Editora.
- Bell, Judith (1993). Como realizar um projecto de investigação. Lisboa: Gradiva (3ª ed.).
- Brace, Nicola; Kemp, Richard & Snelgar, Rosemary (2009). SPSS for Psychologists. London: Palgrave Macmilan (4th edition).
- Bryman, Alan & Cramer, Duncan (1992). Análise de Dados em Ciências Sociais. Oeiras: Celta.
- Ceia, Carlos (2006). Normas para Apresentação de Trabalhos Científicos. Lisboa: Editorial Presença (6ª ed.).
- Chotguis, José (1998). Como Escrever e Apresentar sua Tese ou Dissertação. Consultado em 30-01-2016 através de http://www.learnerassociates.net/dissthes/guideprt.htm.
- Christensen, Larry B. (1997). Experimental methodology. Boston: Allyn & Bacon (7th ed.).
- Creswell, John W. & Clark, Vicki L. Plano (2011). Designing and Conducting Mixed Methods Research. London, Los Angeles and New Delhi: SAGE (2nd ed.).
- D'Oliveira, Teresa (2005). Teses e Dissertações. Lisboa: Edições RH.
- Davies, Martin Brett (2007). Doing a Successful Research Project. London: Palgrave Macmilan.
- Demo, Pedro (2000). Metodologia do conhecimento científico. São Paulo: Atlas.
- Dias, Maria Olívia (2010). Planos de Investigação, Avançando passo a passo. Santa Maria da Feira: Maria Olívia Dias.
- Eco, Umberto (2008). Como se faz uma tese em ciências sociais. Lisboa: Editorial Presença (14ª ed.).
- Espírito Santo, Alexandre do (1992). Delineamentos de Metodologia Científica. São Paulo: Edições Loyola.
- Figueiredo, António Dias de (1997). Estratégia para a elaboração de uma Tese. Consultado em 30 de Janeiro de 2016 através de http://eden.dei.uc.pt/~ctp/teses.htm.
- Flick, Uwe (2005). Métodos Qualitativos na Investigação Científica. Lisboa: Bisturi.
- Foddy, William (1993). Como perguntar. Teoria e prática da construção de perguntas em entrevistas e questionários. Oeiras: Celta Editora.
- Frada, João (2005). Novo Guia Prático: para pesquisa, elaboração e apresentação de trabalhos científicos e organização de currículos. Lisboa: SeteCaminhos.
- Ghiglione, Rodolphe & Matalon, Benjamin (1992). O inquérito: Teoria e prática. Oeiras: Celta Editora.
- Hill, Manuela Magalhães & Hill, Andrew (2005). Investigação por questionário. Lisboa: Edições Sílabo (2ª ed.).
- Kock, Ned (2007). Information Systems Action Research: An Applied View of Emerging Concepts and Methods. USA: Springer.
- Laureano, Raul M. S. (2011). Testes de Hipóteses com o SPSS - O Meu Manual de Consulta Rápida, Lisboa: Edições Sílabo, ISBN 978-972-618-628-1.
- Laureano, Raul M. S. & Botelho, M. do Carmo (2010). SPSS - O Meu Manual de Consulta Rápida, Lisboa: Edições Sílabo, ISBN 978-972-618-608-3.
- Maroco, João P. (2011). Análise Estatística com o SPSS Statistics. Pêro Pinheiro: ReportNumber (5ª ed.).
- Moreira, Antónia; Camargo, Brigido Vizeu; Jesuíno, J. Correia & Nóbrega, S. Maia (2005). Perspectivas Teórico-Metodológicas em Representações Sociais. Paraíba: Ed. Universitária UFPB.
- Oliveira, Maria M. (2005). Como fazer... São Paulo: Ed. Campus (3ª ed.).
- Pereira, Alexandre & Poupa, Carlos (2003). Como escrever uma tese, monografia ou livro científico usando o Word. Lisboa: Edições Sílabo (2ª ed.).
- Pereira, Alexandre & Poupa, Carlos (2004). Como apresentar em publico teses, relatórios, comunicações, usando o PowerPoint. Lisboa: Edições Sílabo.
- Phillips, Estelle M. & Pugh, Derek S. (1998). Como Preparar um Mestrado ou Doutoramento. Mem-Martins: Lyon Edições.
- Poeschl, Gabrielle (2006). Análise de dados na Investigação em Psicologia - Teoria e Prática. Lisboa: Almedina.
- Poynter, Ray (2010). The Handbook of online and social media research. Chichester, UK: John Willey.
- Quivy, Raymond & Campenhoudt, Luc Van (1992). Manual de investigação em ciências sociais, Lisboa: Gradiva.
- Reis, Elizabeth; Melo, Paulo; Andrade, Rosa & Capalez, Teresa (1999). Estatística Aplicada. Lisboa: Edições Sílabo (3ª ed.).
- Ruiz, João Álvaro (1993). Metodologia científica: guia para eficiência nos estudos. São Paulo: Atlas (3ª ed.).
- Salomon, Délcio Vieira (2004). Como fazer uma Monografia. S. Paulo: Martins Fontes (4ª ed.).
- Sarmento, Manuela (2008). Guia Prático sobre a Metodologia Científica. Lisboa: Univ. Lusíada Editora.
- Spector Nelson (2001). Manual para redação de teses, projetos de pesquisa e artigos científicos. Ed. Guanabara Koogan (2ª ed.).
- Vilelas, José (2009). Investigação - O Processo de Construção do Conhecimento. Lisboa: Edições Sílabo.
Authors:
Reference: null
Year:
Objectives
The course aims to provide advanced training in the field of information systems in both its technological and organizational aspects. From an organizational perspective, the central problem is that of integrating information systems into companies, namely with regard to strategic planning, the importance of efficient management of information systems and technologies, and the reorganization of processes and labour. The synergies generated between the technological component and the area of management is the principle differentiating and motivating factor of this course, which is related to the fact that ISCTE-IUL is a school of reference in organizational mangement. The course is meant mostly for professionals with less than two years of experience in Management and/or Computer Science; therefore, one of the objectives of the course is to encourage dissertations useful to the organizations from which the students come.
In general, the Master has as its principle objective to contribute to the qualifications of Portuguese organizations, namely by solidifying knowledge in the areas of planning, design, and information systems management. The course also conveys more specific information regarding the areas of "Business Intelligence", Data Analysis and Electronic Commerce.
It is intended that the trainees exercise the skills integrated in the various lectured subjects, applying them to solve actual problems. The course's goal is also to promote the use of solid methodologies so that students can autonomously develop rigorous work applied to complex or unusual situations.
The Study Plan in the first year of the course prioritizes the further development of specialized professional skills. The contents of the classes offered are generally supported by case studies that allow students to apply the aquired knowledge (in organizations where they work or in classes) in an integrated manner. The students are placed in new situations and challenged to put forth innovative and informed solutions. The students are also stimulated to present their work to their colleagues in discussion.
The rigor of the solution-design component is reinforced through the class Information Systems Design. The classes Research Methodologies and Seminar in Information Systems Management I and II are intended to provide students with the research skills necessary to prepare their dissertations. Almost all the CUs in the first year have an evaluation method supported by applied work. This work allows instructors to measure in part the extent to which students can apply their acquired knowledge. Yet the true measure of the students' performance comes in the form of the dissertation. Through this task, students show to what degree the couse has granted them advanced education.