Master (MSc)


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6 Years
30 Jul 2020
Accreditation DGES
Initial registry R/A-Cr 126/2010 de 01-09-2010
Update registry R/A-Cr 126/2010/AL01 de 28-08-2014 | R/A-Cr 126/2010/AL02 de 05-05-2017 | R/A-Cr 126/2010/AL03 de 08-12-2021


Catarina Delgado
 Ala Autónoma, Office 236

Tuition fee EU nationals (2024/2025)

1.stYear 5250.00 €
2.rdYear 1600.00 €
Lectured in English
Teaching Type In person

Programme Structure for 2024/2025

1st Year
Capital Investment Appraisal
6.0 ECTS
Strategy and Corporate Development
6.0 ECTS
Innovation Management
6.0 ECTS
Operations Management
6.0 ECTS
Simulation of Systems and Operations
6.0 ECTS
Supply Chain Management
6.0 ECTS
Operations Management in Service
6.0 ECTS
Technology Management
6.0 ECTS
2nd Year
Research Seminar in Management of Services and Technology
6.0 ECTS
Dissertation in Management of Services and Technology
54.0 ECTS
Business Problem in Management of Services and Technology
54.0 ECTS


 To pursue a modern view that positions both operations and innovation at the core of the generation of competitive advantage, by developing the business in an integrated holistic way that includes cooperative processes of collective learning that is supported by innovative collaborative alliances targeting a co-creation of value that might call for a reformulation of the product-service relationship.

To be able to independently design, deploy, operate and improve complex interdisciplinary production systems that are leveraged by the technology and that integrate people, materials and financial resources targeting making available quality goods and services in a flexible and efficient way, in such conditions that satisfy the social needs and, in a sustainable, entrepreneur and proactive, but also a reliable and ethical way.

Learning Goal 1: Display effective written communication skills

 Students will be able to produce a well structured written document

 Students will clearly identify and communicate the relevant key messages within a written document

 Students will be able to clearly express the link between theoretical arguments and specific practical issues

 Students will be able to effectively summarize ideas and conclusions

Learning Goal 2: Display effective oral communication skills

 Students will be able to select the appropriate format for a given presentation

 Students will be able to develop and make effective presentations

 Students will demonstrate confidence that the communication was wellprepared

Learning Goal 3: Develop critical thinking skills

 Students will be able to select and interpret relevant data and references from academic and non-academic sources

 Students will be able to identify and rationally debate ethical issues in business and management

 Students will be able to analyze issues effectively, leading to the formulation of well-supported conclusions or solutions

Learning Goal 4: Demonstrate broad updated knowledge of sustainable operations and innovation as the thrust of competitive advantage

 Students will be able to understand and use modern concepts, theoretical frameworks, tools, methodologies, formulas or best practices from either management, operations or industrial engineering

 Students will be able to discuss and draw innovative business scenarios supported either by scientific research, technology transfer or best management practices, in order to change operations

 Students will demonstrate the ability to develop an integrated and holistic view of new knowledge in marketing, operations, innovation or technology in the management or industrial engineering contexts

Learning Goal 5: Be effective at designing or improving operations systems that target specific strategic needs

 Students will be able to recall, describe, apply and contrast concepts or theories in order to prepare and establish new business models that might promote learning, co-creation, co-optician or servitization, as well as relevant attitudes and values to adaptiveness, cooperation, and collective views

 Students will be able to summarise and extend first cycle knowledge, in order to characterize and organize either modern, integrated, networked, adaptive or cooperative operations that are adequate

Students will be able to discuss, assess and select options for strategic alignment, using either qualitative or quantitative tools or methods, in a proactive, independent, rigorous and systematic way

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