Programme Structure for 2024/2025
| Curricular Courses | Credits | |
|---|---|---|
| 1st Year | ||
|
Introduction to Scientific Research
6.0 ECTS
|
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|
Information Systems Modeling
6.0 ECTS
|
||
|
Collaborative Systems
6.0 ECTS
|
||
|
Web Applications and Usability
6.0 ECTS
|
||
|
Data Base Management Systems
6.0 ECTS
|
||
|
Strategic Management and Organizational Information Systems
6.0 ECTS
|
||
|
Basic Notions of Programming
6.0 ECTS
|
||
|
Seminar on Information Systems Development
6.0 ECTS
|
||
|
Information Technology and Knowledge Management
6.0 ECTS
|
||
|
Applied Informatics
6.0 ECTS
|
||
|
Quantitative Techniques for Data Analysis
6.0 ECTS
|
Information Systems Modeling
With this curricular unit the student should be able to:
LO1. Identify and characterize types of information systems and their development stages;
LO2. Identify and use the techniques and methodologies used in the analysis of information systems, namely UML;
LO3. Identify the techniques used in the design of information systems and use the relational model to do the logical design;
LO4. Implement an information system using a DBMS.
The main issues to be addressed are:
1. Introduction to Information Systems
- Definition of information system.
- Information Technology.
- Stages in the Development of Information Systems.
- Techniques used in the development of information systems.
- Definition of model and its importance in the development of information systems.
2. Techniques and Methodologies for System Analysis
- Requirements specification.
- Object-oriented modeling.
3. UML
- Analysis and design of Databases using UML (Unified Modeling Language).
4. Information Systems Design
- Types of Databases and DBMS (Database Management Systems).
- Logical Models
5. Relational Model.
- Integrity concepts and rules
- Implementation of the class diagram in the relational schema.
6. Implementation of information systems
- Development of databases using a DBMS.
Assessment throughout the semester:
- Practical work (40%) – group work, to be delivered during the academic period;
- Individual written test (60%) – individual theoretical/practical test without consultation, to be carried out in the 1st assessment period.
The weighted average of the grades for the assessment elements (not less than 8 points in each of the assessment elements) will constitute the final grade for this scheme.
Final Exam (100%) – individual theoretical/practical test without consultation, to be carried out in the 1st period, 2nd period and Special period.
Students will take the final exam if they have chosen this regime or have not obtained a positive grade in the assessment throughout the semester.
Title: - Alturas, Bráulio (2022). Introdução aos Sistemas de informação Organizacionais, 2ª Edição, Edições Sílabo, ISBN: 978-972-618-740-0.
Authors:
Reference: null
Year:
Title: - Booch, Grady; Rumbaugh, James & Jacobson, Ivar (2005). The Unified Modeling Language User Guide, 2nd Edition, Addison-Wesley, ISBN: 978-032-126-797-9.
- Fowler, Martin (2004). UML Distilled: A Brief Guide to the Standard Object Modeling Language, 3rd Edition, Addison-Wesley, ISBN: 978-032-119-368-1.
- Laudon, Kenneth C. & Laudon, Jane P. (2020). Management Information Systems: Managing the Digital Firm, 16th Edition, Pearson, ISBN 978-129-229-656-2.
- McNurlin, Barbara; Sprague Jr., Ralph & Bui, Tung (2009). Information Systems Management, 8th Edition, Prentice Hall, ISBN: 978-013-243-715-8.
- Nunes, Mauro & O'Neill, Henrique (2004). Fundamental de UML, 3ª Edição, FCA Editora, ISBN: 978-972-722-481-4.
- O'Neill, Henrique; Nunes, Mauro & Ramos, Pedro (2010). Exercícios de UML, FCA Editora, ISBN: 978-972-722-616-0.
- Ramos, Pedro Nogueira (2012). Desenhar Bases de Dados com UML, 2ª Edição, Edições Sílabo, ISBN: 978-972-618-474-4.
- Schneider, Geri & Winters, Jason P. (2001). Applying Use Cases: a Practical Guide, 2nd Edition, Addison-Wesley, ISBN: 978-020-170-853-0.
Authors:
Reference: null
Year:
Collaborative Systems
The student should be able to:
1. Understand the theoretical framework of group support systems.
2. Know how to model organizational processes.
3. Be sensitive to use collaborative systems.
4. Know how to parameterize collaborative systems.
5. Identify uses of collaborative systems.
1. Groupware Concepts
2. Support systems for the coordination and modeling of organizational processes
3 Cooperation support systems and group decision support systems
4. New perspectives in the field of collaborative systems in enterprises
Assessment throughout the semester:
- Individual test (50%) - Written test, mid-term, without consultation. Mandatory, with a minimum score of 8 (in 20).
- Practical group work (50%) – Mid-term. Mandatory, no minimum score.
Final exam (100%):
- Individual written exam, without consultation, encompassing the entire syllabus.
Takes the final exam - in season 1, 2 or special - who has not concluded the assessment throughout the semester with an average score greater than or equal to 10 (in 20).
Title: Douglas, T., Gordon, H., Mike, & Webber, M. (2020). Working Remotely: Secrets to Success for Employees on Distributed Teams. N. Y.: Barrons Educational Series. ISBN: 9781506254333
Pimentel, M., & Fuks, H. (2012). ?Sistemas Colaborativos?. São Paulo: Campus. ISBN: 9788535246698
Authors:
Reference: null
Year:
Title: Fried, J., & Hansson, D. (2013). ?Remote: Office Not Required. Random House Audio. ISBN: 0804148996
Junior, R., Branco, R., & Leite, D. (2016). ?Gestão colaborativa de projetos: A combinação de Design Thinking e ferramentas práticas para gerenciar seus projetos?. São Paulo: Saraiva. ISBN: 9788547207861
DuRocher, D. (2021). “HTML and CSS QuickStart Guide: The Simplified Beginners Guide to Developing a Strong Coding Foundation, Building Responsive Websites, and Mastering ... Web Design”. QuickStart Guides™ - Technology, ClydeBank Media LLC. ISBN: 9781636100005
Sutherland, L. et al. (2018). “Work Together Anywhere: A Handbook on Working Remotely – Successfully - for Individuals, Teams, and Managers. London: Collaboration Superpowers. ISBN: 9789082854121
Authors:
Reference: null
Year:
Web Applications and Usability
The student should be able to:
1. Understand the Web Architecture;
2. Identify the technologies used to develop Web Applications;
3. Design Web Applications;
4. Configure and access the MySQL database;
5. Identify common data structures used in PHP and understand how PHP interacts with MySQL and HTML;
6. Develop Web Applications with database integration and data visualization;
7. Understand and know how to apply usability methods, techniques and evaluation tests.
The main issues to be addressed are:
1. Understanding Web
2. Web Client
3. Web Server
4. Creating Web Application
5. Usability - Methods and Techniques for Usability Evaluation.
Assessment throughout the semester:
- Practical test (50%) - Individual practical test, mid-term, mandatory - to assess knowledge about the content of the first part of the syllabus (to be done in the middle of the class period), with no minimum score.
- Theoretical-practical test (50%) - individual written test without consultation - with all the syllabus contents, but with a greater focus on the second part of the syllabus -, to be done in the last week of classes, and with a minimum score of 7 points (in 20).
Both tests may be online, supported by Zoom.
Assessment by Exam:
Individual written exam, without consultation, encompassing the entire syllabus. The final exam is taken - in season 1, 2 or special - by students who have not successfully completed the assessment throughout the semester, with an average score of 10 or more (out of 20).
Title: - Portela, F., & Queirós, R. (2018). Introdução ao Desenvolvimento Moderno Para a Web. Lisboa: FCA.
- Remoaldo, P. (2011). CSS3. Lisboa: FCA.
- Król, K. (2019). WordPress 5 Complete : Build beautiful and feature-rich websites from scratch, 7th Edition.
- Gonçalves, D., Fonseca, M., & Campos P. (2012). Introdução ao Design de Interfaces. Lisboa: FCA.
- Barker, D. (2016). Web Content Management: Systems, Features and Best Practices. O?Reilly.
- Abreu, L. (2013). JavaScript. Lisboa: FCA.
- Abreu, L. (2015). HTML5. Lisboa: FCA.
Authors:
Reference: null
Year:
Title: MacDonald, M. (2012). WordPress: The Missing Manual. O?Reilly
Livros :
- Outros relevantes no contexto da UC.
- https://wordpress.org/support/article/first-steps-with-wordpress-b/
- https://www.interaction-design.org/literature/topics/usability
- https://developer.mozilla.org/en-US/docs/Web/HTTP
- https://developer.mozilla.org/en-US/docs/Web/JavaScript
- https://developer.mozilla.org/en-US/docs/Web/CSS
- https://developer.mozilla.org/en-US/docs/Web/HTML
- https://www.php.net/manual/en/
Tutoriais Disponíveis na Internet :
Authors:
Reference: null
Year:
Data Base Management Systems
With this curricular unit the student should be able to:
LO1. Using the relational model for database design;
LO2. Develop relational databases using a relational DBMS;
LO3. Using SQL in a relational DBMS.
The programmatic contents (PC) are as follows:
1. Relational Model and Relational Algebra;
2. Introduction to Relational DBMS;
3. Introduction to SQL (Structured Query Language);
4. Introduction to VBA;
5. Competition and Transactions;
6. Introduction to open source DBMS.
Assessment throughout the semester:
- Practical work (50%) - group work, to be delivered during the school period;
- Individual written test (50%) - individual theoretical/practical test without consultation, to be carried out during the first assessment period.
The weighted average grade of the elements of assessment (not less than 8 points in each of the assessment) will constitute the final grade of this scheme.
Assessment by exam:
Students will take the final exam if they have chosen this scheme or have not achieved a positive grade on the assessment throughout the semester. The Exam includes a written part (70%) and a computer-based practical part (30%) – 1st period, 2nd period and special period.
Title: - Pereira, José Luís (1998). Tecnologias de Bases de Dados, 3ª Edição, FCA Editora, ISBN 978-972-722-143-1.
- Damas, Luís (2017). SQL, 14ª Edição, FCA Editora, ISBN 978-972-722-829-4.
- Alturas, Bráulio (2022). Introdução aos Sistemas de informação Organizacionais, 2ª Edição, Edições Sílabo, ISBN 978-989-561-265-9.
Authors:
Reference: null
Year:
Title: - Ullman, Jeffrey D. & Widom, Jennifer (2007). A First Course in Database Systems, 3rd Edition, Prentice Hall, ISBN 978-013-600-637-4.
- Silberschatz, Avi; Korth, Henry F. & Sudarshan, S. (2010). Database System Concepts, 6th Edition, Addison-Wesley, ISBN 978-007-352-332-3.
- Ramakrishnan, Raghu & Gehrke, Johannes (2002). Database Management Systems, 3rd Edition, McGraw-Hill, ISBN 978-007-246-563-1.
- Neves, Jorge (2011). Fundamental do Access 2010, FCA Editora, ISBN 978-972-722-719-8.
- McNurlin, Barbara; Sprague Jr., Ralph & Bui, Tung (2009). Information Systems Management, 8th Edition, Prentice Hall, ISBN 978-013-243-715-8.
- Magalhães, Alberto (2013). SQL Server 2012: Curso Completo, FCA Editora, ISBN 978-972-722-746-4.
- Loureiro, Henrique (2004). Curso Avançado de Programação em Access com VBA, FCA Editora, ISBN 978-972-722-426-5.
- Laudon, Kenneth & Laudon, Jane (2009). Management Information Systems, 11th Edition, Prentice Hall, ISBN 978-013-607-846-3.
- Elmasri, Ramez & Navathe, Shamkant (2010). Fundamentals of Database Systems, 6th Edition, Addison-Wesley, ISBN 978-013-608-620-8.
- Date, Christopher J. (2003). An introduction to Database Systems, 8th Edition, Addison-Wesley, ISBN 978-032-119-784-9.
- Caldeira, Carlos Pampulim (2011). A Arte das Bases de Dados, Edições Sílabo, ISBN 978-972-618-627-4.
Authors:
Reference: null
Year:
Strategic Management and Organizational Information Systems
This course aims to introduce ICT, focusing on the need to strategically align it with business objectives and strategy. It is also intended that students become familiar with the main stages of the IS implementation life cycle.
The aim is for students to be able to:
LO1. Recognise the implications of introducing ICT into the organisational structure;
LO2. Know methodologies for Strategic Planning of Information Systems;
LO3. Understand the need to integrate/articulate ICT with the business strategy;
LO4. Master a set of techniques and tools used in ICT management and in the analysis of companies and their surrounding environment;
LO5. Know conceptual models for strategic planning of information systems;
LO6. Analyse and assess risks;
LO7. Define objectives and KPIs;
LO8. Use project evaluation techniques;
LO9. Prepare a project budget
LO10. Know the principles of contracting and project management.
The main program contents to be addressed are:
CP1. Strategic planning and management;
CP2. Introduction to ICT planning and management in organisations;
CP3. Technological and organisational innovation;
CP4. Techniques and reference models for analysing the environment of information systems;
CP5. Strategic Planning Methodologies for IS/ICT;
CP6. SWOT and Canvas Analysis;
CP7. Organisational Analysis and Design;
CP8. Techniques for evaluating the portfolio of information systems;
CP9. Controls, risk assessment and definition of KPIs;
CP10. Cost/Benefit analysis;
CP11. Contracting and implementation
Assessment throughout the semester:
-Class participation (10%): Assesses attendance, including compulsory attendance at 75% of classes, involvement and individual contributions of students in discussions and practical activities.
-Group work (40%): Students are organised into groups of up to 5 elements, constituted at random, with support from the teacher. Group activities involve developing a strategic plan for a business supported by information systems, applying the methods and content learnt. The work is presented and discussed in the penultimate class of the semester.
-Individual written test (50%): Individual theoretical/practical test without consultation, held in the last class.
The weighted average of the marks for the assessment elements (not less than 8 marks for each assessment element) will constitute the final mark for this scheme, which, if it is greater than or equal to 10 marks, will exempt the student from the exam.
Exam:
-Written test (100%) Individual practical theory test without consultation, with a minimum mark of 8 - 1st season, 2nd season and Special Season. The special period is reserved for special cases provided for in the General Regulations for the Assessment of Knowledge and Competences (RGACC), Article 14 Special Period: https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/regulamentos-formularios/1025/regulamentos
Title: -Laudon, Kenneth & Laudon, Jane (2007). Management Information Systems, 10th Edition, Prentice Hall.
Authors:
Reference: null
Year:
Title: -McNurlin, Barbara & Sprague Jr., Ralph (2006). Information Systems Management in Practice, 7th Edition, Prentice Hall.
Authors:
Reference: null
Year:
Basic Notions of Programming
With this curricular unit the student should be able to:
1. Create algorithms to solve simple programming problems.
2. Manipulate different data types (primitive data types, vectors, matrix and strings).
3. Use selection instructions.
4. Use iteration instructions (cycles).
5. Develop functions and procedures.
6. Apply the concepts of class and object, and develop classes.
7. Use functional decomposition (a top-down approach) in the resolution of programming problems.
8. Use an IDE for programs development (and debugging).
The main issues to be addressed are:
1. The computer as a programmable machine.
2. Algorithms.
3. Primitive data types.
4. Variables and expressions.
5. Selection instructions.
6. Iteration instructions (cycles).
7. Matrixes and String.
8. Methods: functions and procedures.
9. Classes and Objects.
10. Approaches to programming problems.
Assessment throughout the semester:
- Practical test (50%) - individual practical test, mandatory - to assess knowledge in procedural/functional programming - to be done in the middle of the class period, with no minimum score.
- Theoretical-practical test (50%) - individual written test without consultation, mandatory, mid-term - with all the syllabus contents, but with a greater focus on the assessment of knowledge in object-oriented programming -, to be done in the last week of classes, and with a minimum grade of 7 points (in 20).
Both tests may be performed online, via e-learning and zoom support.
Assessment by Exam:
Individual written exam, without consultation, encompassing the entire syllabus. The final exam is taken - in season 1, 2 or special - by students who have not successfully completed the assessment throughout the semester, with an average score of 10 or more (out of 20).
Title: - Aulas, apontamentos, exemplos e exercícios práticos disponibilizados na plataforma de e-learning.
- Mendes, António e Marcelino, Maria (2012). Fundamentos de Programação em Java (4ª ed.). Lisboa: FCA. ISBN 978-972-722-637-5
- Liang, Daniel (2018). Introduction to Java, Comprehensive Version: International Edition (10th ed.). London: Prentice Hall / Pearson Education. ISBN-10: 0-27-3771388 ISBN-13: 978-0273771388
Authors:
Reference: null
Year:
Title: - Apontamentos, exercícios e manuais disponibilizados na plataforma de e-learning.
- Tutoriais de Java disponíveis online.
ISBN: 972-592-179-8
- Neto, João (2014). Programação, Algoritmos e Estruturas de Dados (3ª ed.). Lisboa: Escolar Editora.
- Jesus, Carla (2013). Curso Prático de Java. Lisboa: FCA. ISBN 978-972-722-750-1
- Hubbard, John (2002). Programação em Java. Lisboa: McGraw-Hill. ISBN 972-773-141-4
- Eckel, Bruce (2007). Thinking in Java (4th ed.). London: Prentice Hall. ISBN: 0-13-187248-6
Authors:
Reference: null
Year:
Seminar on Information Systems Development
LG1. Know the current problems and challenges of organizations in the use of information technologies as a differentiating factor, modernity and competitiveness in the digital world.
LG2. Discuss the use of information systems in the digital transformation of organizations and know how to identify the respective benefits and risks of their application.
LG3. Know the challenges and principles of accelerated development, supported by low-code / no-code platform tools.
LG4. Identify DevOps concepts, practices, and processes that aim to accelerate and automate aspects of software development, testing, and release processes.
LG5. Know how to develop applications with support for low-code / no-code platform tools, such as Power Apps, PowerBI, Outsystem or Wordpress.
LG6. To program a computer solution on a given topic in a low-code / no code platform tool (as previously presented).
LG7. Presentation and defense of an application developed in low-code / no-code platform.
The main topics to be addressed are:
1. Overview of the main problems of organizations and disruptive technologies.
2. Notions about technological trends and organizational challenges in digital transformation processes.
3. Reflection on the challenges of accelerated development supported in low-code / no-code platform tools.
4. Important aspects about DevOps practices and core processes.
5. Guidance on the methods to be adopted in the accelerated development of low-code / no-code platform software.
6. Development of an app or information system solution with low-code / no-code platform software.
7. Presentation and discussion of the solution implemented with ?low-code / no-code platform? software.
Assessment throughout the semester:
Individual project consisting of two components: 1) Development of a computer solution for the web with low-code / no-code platform software (60%) – mid-term evaluation;
2) Technical report with presentation and description of the objectives of the IT solution implemented (40%) – mid-term evaluation (last class week).
In this curricular unit of seminar the evaluation is by project only. There is no evaluation by exam.
Title: Talesra, K., & Nagaraja, G. S. (2021). Low-Code Platform for Application Development. International Journal of Applied Engineering Research, 16(5), 346-351.
Prakash, P. S. (2022). Introduction: Microsoft Power Apps. In Power Platform and Dynamics 365 CE for Absolute Beginners (pp. 1-27). Apress, Berkeley, CA.
Portela, F., & Queirós, R. (2018). Introdução ao Desenvolvimento Moderno Para a Web. Lisboa: FCA.
Barker, D. (2016). Web Content Management: Systems, Features and Best Practices. O?Reilly.
Authors:
Reference: null
Year:
Title: Vial, G. (2021). Understanding digital transformation: A review and a research agenda. Managing Digital Transformation, 13-66.
Souli, A., Hellal, A., Bashour, R., & Kharaz, A. (2015). Impact of loads on power flow in power systems using PowerApps and ETAP. Przegl?d Elektrotechniczny, 91(7), 120-123.
Shahi, C., & Sinha, M. (2020). Digital transformation: challenges faced by organizations and their potential solutions. International Journal of Innovation Science.
Rogers, D. L. (2017). Digital transformation. Practical guide. Moscow: publishing group? Tochka.
Ribeiro, C. S. (2022). Desenvolvimento de Soluções com Integração dos serviços da Microsoft Power Platform (Doctoral Thesis).
Ravera, C. (2021). Digitalization of KPI evaluation with the Microsoft Power Platforms: case study in Tetra Pak.
Pereira, A., & Poupa, C. (2018). Linguagens Web (5ª ed.). Lisboa: FCA.
Martins, R., Caldeira, F., Sa, F., Abbasi, M., & Martins, P. (2020, October). Na overview on how to develop a low-code application using OutSystems. In 2020 International Conference on Smart Technologies in Computing, Electrical and Electronics (ICSTCEE) (pp. 395-401). IEEE.
Laudon, C., & Laudon, J. (2019). Management Information Systems: Managing the Digital Firm - Global Edition (16th Edition). London: Pearson.
Loukides, M. (2012). What is DevOps?. " O'Reilly Media, Inc.".
Kudyba, S. (2020). COVID-19 and the Acceleration of Digital Transformation and the Future of Work. Information Systems Management, 37(4), 284-287.
Gupta, S. (2018). Driving digital strategy: A guide to reimagining your business. Harvard Business Press.
Bounfour, A. (2016). Digital futures, digital transformation. Progress in IS. Cham. Springer International Publishing, doi, 10, 978-3.
Bhattacharyya, S. S., & Kumar, S. (2021). Study of deployment of ?low code no code? applications toward improving digitization of supply chain management. Journal of Science and Technology Policy Management.
Bass, L., Weber, I., & Zhu, L. (2015). DevOps: A software architect?s perspective. Addison-Wesley Professional.
Asghari, P., Rahmani, A. M., & Javadi, H. H. S. (2019). Internet of Things applications: A systematic review. Computer Networks, 148, 241-261.
Arunachalam, M., Sanghavi, V., Kaira, S., & Ahuja, N. A. (2022). End-to-End Industrial IoT: Software Optimization and Acceleration. IEEE Internet of Things Magazine, 5(1), 48-53.
Authors:
Reference: null
Year:
Information Technology and Knowledge Management
This course aims to introduce information technologies and knowledge management, focusing on an integrated and critical vision of digital transformation solutions aligned with the objectives of organizations and internationally renowned practices.
It is also intended that students become familiar with references to ICT management and governance and the techniques and methods included in the IS development life cycle.
The aim is for students to be able to:
LO1. Understand the issues of Knowledge Management and its essential dimensions;
LO2. Know essential aspects related to Business Process Modeling (BPM);
LO3. Know some of the main models and normative reference bodies associated with the IS/IT area;
LO4. Present ITIL, CMMI and COBIT as global models of IS/IT processes;
LO5. Present IS, Cloud and Blockchain Architectures.
The main program contents (CP) to be addressed are:
The main program contents to be addressed are:
CP1. Knowledge Management: essential concepts and dimensions;
CP2. Business Process Management and BPM Modelling language;
CP3. Overview of the main reference models and standards in the IS/IT area;
CP4. IS/IT Service Management and the CMMI, ITIL and COBIT framework: constellations, processes and maturity levels;
CP5. IS, Cloud and Blockchain Architectures.
Assessment throughout the semester:
-Class participation (10%): evaluates attendance, including compulsory attendance at 75% of classes, involvement and individual contributions of students in discussions and practical activities.
-Group work (40%): Students are organised into groups of up to 5 elements, constituted at random, with support from the teacher. Group activities involve developing cases/exercises in class, applying the methods and content learnt. The work is presented and discussed in the penultimate class.
-Individual written test (50%): Individual theoretical/practical test without consultation, held in the last class.
The weighted average of the marks for the assessment elements (not less than 8 marks for each assessment element) will constitute the final mark for this scheme, which, if it is greater than or equal to 10 marks, will exempt the student from the final exam.
Final Exam:
-Written test (100%) Individual practical theory test without consultation, with a minimum mark of 8 - 1st season, 2nd season and Special Season. The special period is reserved for special cases provided for in the General Regulations for the Assessment of Knowledge and Competences (RGACC), Article 14 Special Period: https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/regulamentos-formularios/1025/regulamentos
Title: - Dumas, M., La Rosa, M. , Mendling, J. and Reijers, H.A. (2018). Fundamentals of Business Process Management, 2nd Edition. Springer.
- Henriques, Telmo. (2019). Gestão de Sistemas de Informação: frameworks, modelos e processos. FCA Editora, Lisboa.
- Migdadi, M. M. (2021). Knowledge management, customer relationship management and innovation capabilities. Journal of Business & Industrial Marketing, 36(1), 111-124.
- Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, USA.
- Manesh, M. F., Pellegrini, M. M., Marzi, G., & Dabic, M. (2020). Knowledge management in the fourth industrial revolution: Mapping the literature and scoping future avenues. IEEE Transactions on Engineering Management, 68(1), 289-300.
-Shannak, R., Masa’deh, R., & Akour, M. (2012). Knowledge management strategy building: Literature review. European Scientific Journal, 8(15), 143-168.
Authors:
Reference: null
Year:
Title: -Rusman, A., Nadlifatin, R., & Subriadi, A. P. (2022). Information system audit using COBIT and ITIL framework: literature review. Sinkron: jurnal dan penelitian teknik informatika, 6(3), 799-810.
- Chrissis, M., Konrad, M. and Shrum, S. (2011). CMMI for Development: Guidelines for Process Integration and Product Improvement, 3rd Edition. Pearson Education. Boston, MA.
- Becerra-Fernandez, I, and Sabherwal, R. (2015). Knowledge Management Systems and Processes, 2nd Edition. Routledge. USA.
- Berniak-Woźny, J., & Szelągowski, M. (2022). Towards the assessment of business process knowledge intensity – a systematic literature review. Business Process Management Journal, 28(1), 40-61.
- Laudon, K. and Laudon, J. (2016). Management Information Systems: Managing the Digital Firm, 14th edition. Pearson Education Limited. London
- Khan, M., Ali, I., Mehmood, W., Nisar, W., Aslam, W., Shafiq, M., & Choi, J. G. (2021). CMMI Compliant Modernization Framework to Transform Legacy Systems. Intelligent Automation & Soft Computing, 27(2).
- Van Bon, J., De Jong, A., Kolthof, A., Pieper, M., Tjassing, R., Van Der Veen, A., & Verheijen, T. (2008). Foundations of IT Service Management Based on ITIL® (Vol. 3). Van Haren.
- The Stationery Office. (2012). An Introductory Overview of ITIL 2011. The Stationery Office. Norwich, UK.
- Al-Ashmoery, Y., Haider, H., Haider, A., Nasser, N., & Al-Sarem, M. (2021, December). Impact of IT service management and ITIL framework on the businesses. In 2021 International Conference of Modern Trends in Information and Communication Technology Industry (MTICTI) (pp. 1-5). IEEE.
- IIBA. (2009). A guide to the business analysis body of knowledge, version2.0. International Institute of Business Analysis. Toronto, Canada.
- Westerman, G., Bonnet, D., McAfee A (2014) Leading digital : turning technology into business transformation , Harvard Business Review Press
Authors:
Reference: null
Year:
Applied Informatics
With this curricular unit the students should be able to:
1. Describe the variables and the formulas needed to construct a calculation model or business model;
2. Use basic features of a spreadsheet;
3. Use functions for building models in a spreadsheet;
4. Construct advanced models applied to management and economics in a spreadsheet;
5. Compute automatic procedures with the use of VBA.
The main issues to be addressed are:
1. Introduction and development of spreadsheets
2. Construction of models in spreadsheets
3. Databases, information search and extraction, import
4. Introduction to Visual Basic for Applications
Assessment throughout the semester:
- Group work (40%) - A project made by a group of students, mid-term. Mandatory, with a minimum score of 10 (out of 20).
- Individual Test (60%) - Written test, mid-term, scheduled to be online, via e-learning and supported by Zoom. Mandatory, with a minimum score of 7 (out of 20).
Final exam:
Individual written exam, without consultation, encompassing the entire syllabus. The final exam is taken - in season 1, 2 or special - by students who have not successfully completed the assessment throughout the semester, with an average score of 10 or more (out of 20).
Title: - Maxwell, Daniel (2024). Excel 2024 Bible: A comprehensive step by step guide from Beginner to Expert. Unlock Simple Strategies to Boost Productivity, Save Time, and Excel in Your Career, ISBN 979-832-120-814-4.
- Peres, Paula (2014). Excel Avançado (3ª Edição). Lisboa: Sílabo.
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Title: - Dreher, Gil (2023). Excel 2023: The Must-Have Guide to Master Microsoft Excel - From Beginner to Pro in less than 7 Days - Step-by-step Formulas and Functions with Tutorials and Illustration, Gil Dreher, Author edition, ISBN 979-837-552-249-4.
- Harvey, Greg (2016). Excel 2016 All-in-One for Dummies. New Jersey: John Wiley & Sons.
- Laudon, Kenneth, & Laudon, Jane (2014). Essentials of Management Information Systems (11th ed.). London, New York: Pearson.
- Lemonde, Carlos (2024). Python com Excel – Automação e Análise de Dados. Lisboa: FCA. ISBN 978-972-722-936-9.
- Monk, Ellen F.; Brady, Joseph A. & Mendelsohn, Emilio I. (2017). Problem-Solving Cases in Microsoft Access And Excel, 15th Edition, Course Technology, Cengage Learning, Boston, USA., ISBN 978-133-710-133-2.
- Price, Michael, & McGrath, Mike (2016). Excel 2016 in easy steps. Warwickshire: In Easy Steps Limited.
- Walkenbach, John (2015). Excel 2016 Bible - The Comprehensive Tutorial Resource. Indianapolis: John Wiley & Sons.
- Winston, Wayne L. (2019). Microsoft Excel 2019: Data Analysis and Business Modeling, 6th Edition, Pearson Education, USA, ISBN 978-150-930-588-9.
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