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Lectured in English
Programme focus
To pursue a modern view that positions both operations and innovation at the core of the generation of competitive advantage, by developing the business in an integrated holistic way that includes cooperative processes of collective learning that are supported by innovative collaborative alliances targeting a co-creation of value that might call for a reformulation of the product-service relationship.
To be able to independently design, deploy, operate and improve complex interdisciplinary production systems that are leveraged by the technology and that integrate people, materials and financial resources targeting making available quality goods and services in a flexible and efficient way, in such conditions that satisfy the social needs and, in a sustainable, entrepreneur and proactive, but also reliable and ethical way.
Double Degree
This programme has Double Degree partnerships with the universities listed below.
For more information, click here.
KEDGE Business School – France (AACSB, EQUIS, AMBA accredited)
Università degli Studi di Palermo - Italy (School of Engineering)
Florida International University - USA (AACSB accredited)
Tongji School of Economics and Management - China (AACSB, EQUIS, AMBA accredited)
The Master in Management of Services and Technology (MMST) is a unique advanced educational programme in Technology and Operations Management (TOM) that focuses on both industry and service domains. This programme aims at developing modern, updated, proactive, accountable and socially responsible managers, specifically focused on business operations. Graduates are prepared to excel, to lead, to learn and to become ethical entrepreneurs in any international arena. They might also pursue a career in research by attending the Ph.D. of this line of studies in TOM, where three independent cycles of studies interact and are integrated to extend the previous one.
Finally, the programme promotes both students and their own growth. The MMST has several double degrees, an excellent opportunity which allows the students to graduate with two diplomas from two Universities (Iscte and a partner university).
2026/2027
Check here the detailed study plan
| Unidades curriculares | Semestre | ECTS |
|---|---|---|
| Análise de Projectos de Investimento * | 1 | 6.0 |
| Gestão da Cadeia Logística * | 2 | 6.0 |
| Gestão da Tecnologia e da Inovação * | 1 | 6.0 |
| Gestão das Operações nos Serviços * | 2 | 6.0 |
| Gestão de Operações * | 1 | 6.0 |
| Gestão de Processos * | 1 | 6.0 |
| Literacia de Dados para Operações * | 1 | 6.0 |
| Seminário de Investigação em Gestão da Tecnologia e da Cadeia de Abastecimento * | 2 | 6.0 |
| Tecnologias Digitais Aplicadas na Gestão das Cadeias de Abastecimento * | 2 | 6.0 |
Optativas recomendadas
You will need to select one free elective and an elective in TPO (Technology, Production and Operations area). We recommend that you take one of the following:
M8497 | New Product Development
00746 | Project Management Laboratory
02439 | Management Policies for Sustainability
| Unidades curriculares | Semestre | ECTS |
|---|---|---|
| Dissertação em Gestão da Tecnologia e da Cadeia de Abastecimento * | 1 | 30.0 |
| Trabalho de Projeto em Gestão da Tecnologia e da Cadeia de Abastecimento * | 1 | 30.0 |
Optativas recomendadas
You will need to select one free elective and an elective in TPO (Technology, Production and Operations area). We recommend that you take one of the following:
M8497 | New Product Development
00746 | Project Management Laboratory
02439 | Management Policies for Sustainability
The Master in Management of Service and Technology aims to equip students with the necessary skills to tackle modern service-oriented business challenges. The program's objectives focus on developing expertise in operations, technology and innovation as key drivers of competitive advantage, fostering a holistic approach to business development.
A primary goal is to enhance students' analytical and strategic abilities to design, deploy, operate, and improve complex interdisciplinary systems. These systems should effectively leverage technology to integrate people, materials, and financial resources, ensuring efficient and flexible delivery of high-quality products and services.
Another objective is to promote collaboration and value co-creation by encouraging innovative alliances that enhance business performance. The program also seeks to instill ethical responsibility and sustainability, ensuring that graduates make informed decisions aligned with economic, social and environmental needs.
Additionally, the program aims to cultivate entrepreneurial thinking, adaptability and reliability. Through research and applied projects, students will apply theoretical concepts to real-world scenarios, preparing them for leadership roles in service and technology-driven industries, where they can make meaningful contributions to organizations and society.
By the end of the program, the students in the Master in Management of Services and Technology will have gained the following competencies and reached the following learning objectives:
1) Competence in producing written communication in business environments with impact and effectiveness, namely:
1.1) Produce a well-structured written document
1.2) Clearly identify and communicate the relevant key messages within a written document
1.3) Clearly express the link between theoretical arguments and specific practical issues within a written document
1.4) Effectively summarize ideas and conclusions within a written document
2) Competence in delivering oral communication in a business environment with impact and effectiveness, namely:
2.1) Select the appropriate format for a given presentation
2.2) Demonstrate confidence that the communication was well-prepared
2.3) Develop and make presentations with impact
3) Competence in ethical behavior, responsibility, and sustainability, namely:
3.1) Identify and discuss the myriad challenges surrounding corporate responsibility and/or sustainability
3.2) Recognize and critically reflect on ethical dilemmas
4) Competence in Thinking critically about topics, namely:
4.1) Select and interpret relevant data and references from academic and non-academic sources
4.2) Analyse issues effectively, leading to the formulation of well-supported conclusions or solutions
5) Competence in teamwork and interpersonal dealing, namely:
5.1) Organize and allocate tasks among group members to meet goals in an efficient and effective manner
5.2) Show a willingness to listen to others and exhibit curiosity about what people are saying and experiencing
5.3) Schedule tasks to meet milestones deadlines
6) Competence in Management of Services and Technology, namely:
6.1) Evaluate innovative and technology-based projects
6.2) Discuss concepts and methods related to strategy, operations, supply chain, innovation and technology management useful to solve business problems
6.3) Assess and select the most adequate methods to find solutions to operations-related problems in both manufacturing and service domains
6.4) Apply a range of methods to find solutions to deal with business operations related problems in both manufacturing and service domains
6.5) Apply technology as a driver to improve business operations.
2026/2027
EMPLOYABILITY
The MSc in Management of Services and Technology has an employment rate of 88% up to 12 months after completion of Programme. The sectors most represented in the recruit of master's graduates are the Large Distribution & Retail, Retail & Services, Banking, and Industry & Energy. In this range of sectors, some of the major recruiters are Jerónimo Martins, Sonae MC – Well’s, Tabaqueira – Philip Morris International, and EDP
87% were employed within 3 months of the end of the Programme
17% work outside of their country of origin
98% Iscte Business School Employability Rate
98% of Iscte Business School 2nd cycle graduates are in professions adjusted / appropriate to the level of qualifications
Employers are overall very satisfied with Iscte graduates: 2nd cycle - 4.6 (scale 1 to 5)
| Fase | Início | Fim | Vagas | Taxa de Candidatura | Taxa de Reserva UE | Taxa de Reserva fora da UE |
|---|---|---|---|---|---|---|
| 1.ª fase | Mestrado | 2025-12-15 09:30 | 2026-01-14 17:00 | 40 | 70.00 € | 750.00 € | 1200.00 € |
| 2.ª fase | Mestrado | 2026-01-15 09:30 | 2026-02-25 17:00 | 70.00 € | 750.00 € | 1200.00 € | |
| 3.ª fase | Mestrado | 2026-02-26 09:30 | 2026-04-06 17:00 | 70.00 € | 750.00 € | 1200.00 € | |
| 4.ª fase | Mestrado | 2026-04-07 09:30 | 2026-05-13 17:00 | 70.00 € | 750.00 € | 1200.00 € | |
| 5.ª fase | Mestrado | 2026-05-14 09:30 | 2026-06-24 17:00 | 70.00 € | 750.00 € | 1200.00 € | |
| 6.ª fase | Mestrado | 2026-06-25 09:30 | 2026-08-26 17:00 | 70.00 € | 750.00 € | 1200.00 € |
