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"What makes this moment relevant is not good news. Hate speech is increasing, in ecosystems that cross the online and offline", says Rita Guerra, researcher at Center for Research and Social Intervention (CIS-Iscte). On the International Day to Combat Hate Speech, Portuguese Victim Support Association (APAV) launches "Hate Speech: Support Manual and Glossary" to respond to a phenomenon that is increasingly worrying researchers and international institutions.
At a time when research on the topic is multiplying and international bodies place hate speech at the top of the global agenda, Portugal follows the same trend. It is in this context that the COOPERHATE project is inserted, financed by the European Union and coordinated by APAV. CIS-Iscte is part of the consortium through researchers Rita Guerra and Raquel António, alongside the University of Aveiro.
The instrument is based on the results of the kNOwHATE project, carried out in 2021. It explains how hate speech operates through narratives of dehumanization and subtle, coded language, and highlights its impacts on victims, witnesses and society. It also includes a glossary of the main concepts.
"It was a great challenge to leave academic language to produce something based on scientific evidence but usable by different audiences", explains Rita Guerra. Aimed at police forces, civil society organizations and other response actors, the manual is, in the researcher's words, "a living tool, which cannot be taken as a static resource, because these topics evolve extremely quickly." digital format and can be consulted here.