"Organization of public administration: structure, division of powers, and responsibilities of public bodies and entities.
Public interest and service enhancement: Relations between public administration and society, participation, social control, and dialogue between government and citizens.
Transparency and Accountability in Public Administration: Duties, obligations, and public servants, code of conduct, and transparency and accountability practices.
Contemporary Challenges: Contemporary challenges of public service, their identification, and the responsibility to contribute to the design, implementation, and evaluation of policies.
Technology and innovation in public service: Use of technologies to improve efficiency, quality, and transparency in the provision of public services.
Stages of prospective analysis: Identification of key change factors, scenario development, impact and risk analysis, definition of strategies, and action plans."

"A avaliação inclui um trabalho individual e um trabalho de grupo, valorizados em 50% cada:
Trabalho de Grupo - Caso pedagógico ou problema prático resolvido e apresentado em grupo.
Trabalho Individual - Participação em fórum de discussão (15%) e apresentação de argumentos a favor e contra para a resolução de problemas concretos (15%). Realização dos exercícios solicitados sobre as leituras e exploração dos materiais e conceitos teóricos (20%)"

Mandatory

UN-DPDM (2007). Civic engagement in public policies : a toolkit. New York, United Nations
Gertler, P. J., Martínez, S., Premand, P., & Rawlings, L. B. (2018). Avaliação de Impacto na Prática, segunda edição. World Bank Publications
Madureira, C. (2020), A reforma da administração pública e a evolução do estado-providÊncia em Portugal: história recente», Ler História, 76
Ferraz, D. (2020), A contratação de funcionários públicos. In R. P. Mamede; & P. A. e. Silva (Eds.), O Estado da Nação e as Políticas Públicas 2020: Valorizar as Políticas Públicas (p76-80)
Ferraz, D. (2020). Políticas Públicas e Segurança Social:génese, funções, tensões e Equilíbrios. SEGURANÇA SOCIAL: SISTEMA, PROTEÇÃO, SOLIDARIEDADE E SUSTENTABILIDADE
Bonito, J. (2019). A prossecução do interesse público pela Administração Pública: Algumas notas em contexto Português. Direito Público, 15(85)
Azzone, G. (2018). "Big data and public policies: Opportunities and challenges." Statistics & Probability Letters 136: 116-120

Optional

1-Organization of the State and Public Administration
Introduction to Public Administration;
Structure of the Portuguese State;
Central, Regional and Local Administration;
Independent administrative entities.
2- Administrative Procedure
Concept and objectives of the administrative procedure;
Stages of the administrative procedure;
General principles of administrative procedures;
Appeals and challenges to administrative acts.
3-Personnel Management in Public Administration
Bonds and guarantees of impartiality
Career, performance and remuneration management;
4- State Financial Administration
Principles of public financial administration;
State budget and its implementation;
The public revenue and expenditure cycle.
5- Public Procurement
Concept and objectives of public procurement;
Types of public contracts;
Public procurement procedures.
5- GDPR

Assessment is continuous and includes individual and group work, each valued at 50%:
Group Work - Pedagogical case solved and presented in a group.
Individual Work - Participation in an on-line discussion forum (15%) and presentation of arguments for and against solving specific
problems (15%). Completion of the exercises requested on the readings and exploration of the materials and theoretical concepts (20%)
There are two assessment periods for individual assignments. Failure to complete group or individual work will result in the student being subject to a special assessment period, where they will be assessed on an individual assignment (between 15 and 20 pages) to besubmitted online.

Mandatory

Optional

"Leadership and team management: Theories and leadership competencies, high-performance team management, conflict management. Networking and collaborative work.
Foresight, planning, and strategic management: Strategic planning, goal and objective formulation, alignment between strategy and actions, Design Thinking, program management process and implementation, scenario planning and foresight, evaluation.
Project and program management: Project lifecycle, project management methodologies, risk and uncertainty management, program management.
Quality, innovation, and change management: Quality management concepts and models, quality tools, quality management in public administration, innovation.
Crisis management and the importance of communication: Crisis and emergency management, communication in crisis situations, contingency planning.
Marketing and Public Communication: Communicating with citizens to enhance the quality of public policies."

"The assessment includes both individual and group work, each valued at 50%:
Group Work - Pedagogical case study or challenge identified by the trainees solved and presented as a group.
Individual Work - Participation in discussion forums (15%) and presentation of arguments for and against solving specific problems (15%). Completion of exercises based on readings and exploration of materials and theoretical concepts (20%)."

Mandatory

Pollitt, Christopher and Bouckaert, Geert (2017), Public Management Reform: A Comparative Analysis - Into The Age of Austerity The Oxford Handbook of Public Management, 4ed, Oxford University Press.
Madureira, C., Rando, B., & Ferraz, D. (2020), The Public Administration Performance Appraisal Integrated System (SIADAP) and the Portuguese Civil Servants Perceptions. International Journal of Public Administration, 1-11.
Gertler, P. J., Martínez, S., Premand, P., & Rawlings, L. B. (2018). Avaliação de Impacto na Prática, segunda edição. World Bank Publications.
ISCTE-IPPS (2021), Reforma e Reorganização Administrativa - A quimera administrativa: pessoas e organizações, David Ferraz (Cood,cien)
Caldeira, Jorge (2014), Monitorização da Performance Organizacional, Lisboa, Edições Almedina

Optional

"Identification of wicked problems and project work themes
Project design
Project implementation
Resource allocation
Advanced debate
Personalised feedback"

"The assessment consists of evaluating the progress made from problem identification to its resolution approach, promoting continuous assessment based on personalized feedback to students.
At the end, students must give a presentation of their project, and they will be followed up in executive coaching sessions."

Mandatory

Project Management Institute (ed.) (2017) Guia PMBOOK, 6ed. PMBook, PMI.
Pan Fagerlin, W. and Lövstål, E. (2020), "Top managers’ formal and informal control practices in product innovation processes", Qualitative Research in Accounting & Management, Vol. 17 No. 4, pp. 497-524.
Grant, A. M., & Gerrard, B. (2020). Comparing problem-focused, solution-focused and combined problem-focused/solution-focused coaching approach: Solution-focused coaching questions mitigate the negative impact of dysfunctional attitudes. Coaching: An International Journal of Theory, Research and Practice, 13(1), 61-77.
'Borrueco, M., Torregrossa, M., Pallarès, S., Vitali, F., & Ramis, Y. (2023). Women coaches at top level: Looking back through the maze. International Journal of Sports Science & Coaching, 18(2), 327-338.

Optional

"Organization of public administration: structure, division of powers, and responsibilities of public bodies and entities.
Public interest and service enhancement: Relations between public administration and society, participation, social control, and dialogue between government and citizens.
Transparency and Accountability in Public Administration: Duties, obligations, and public servants, code of conduct, and transparency and accountability practices.
Contemporary Challenges: Contemporary challenges of public service, their identification, and the responsibility to contribute to the design, implementation, and evaluation of policies.
Technology and innovation in public service: Use of technologies to improve efficiency, quality, and transparency in the provision of public services.
Stages of prospective analysis: Identification of key change factors, scenario development, impact and risk analysis, definition of strategies, and action plans."

"A avaliação inclui um trabalho individual e um trabalho de grupo, valorizados em 50% cada:
Trabalho de Grupo - Caso pedagógico ou problema prático resolvido e apresentado em grupo.
Trabalho Individual - Participação em fórum de discussão (15%) e apresentação de argumentos a favor e contra para a resolução de problemas concretos (15%). Realização dos exercícios solicitados sobre as leituras e exploração dos materiais e conceitos teóricos (20%)"

Mandatory

UN-DPDM (2007). Civic engagement in public policies : a toolkit. New York, United Nations
Gertler, P. J., Martínez, S., Premand, P., & Rawlings, L. B. (2018). Avaliação de Impacto na Prática, segunda edição. World Bank Publications
Madureira, C. (2020), A reforma da administração pública e a evolução do estado-providÊncia em Portugal: história recente», Ler História, 76
Ferraz, D. (2020), A contratação de funcionários públicos. In R. P. Mamede; & P. A. e. Silva (Eds.), O Estado da Nação e as Políticas Públicas 2020: Valorizar as Políticas Públicas (p76-80)
Ferraz, D. (2020). Políticas Públicas e Segurança Social:génese, funções, tensões e Equilíbrios. SEGURANÇA SOCIAL: SISTEMA, PROTEÇÃO, SOLIDARIEDADE E SUSTENTABILIDADE
Bonito, J. (2019). A prossecução do interesse público pela Administração Pública: Algumas notas em contexto Português. Direito Público, 15(85)
Azzone, G. (2018). "Big data and public policies: Opportunities and challenges." Statistics & Probability Letters 136: 116-120

Optional

1-Organization of the State and Public Administration
Introduction to Public Administration;
Structure of the Portuguese State;
Central, Regional and Local Administration;
Independent administrative entities.
2- Administrative Procedure
Concept and objectives of the administrative procedure;
Stages of the administrative procedure;
General principles of administrative procedures;
Appeals and challenges to administrative acts.
3-Personnel Management in Public Administration
Bonds and guarantees of impartiality
Career, performance and remuneration management;
4- State Financial Administration
Principles of public financial administration;
State budget and its implementation;
The public revenue and expenditure cycle.
5- Public Procurement
Concept and objectives of public procurement;
Types of public contracts;
Public procurement procedures.
5- GDPR

Assessment is continuous and includes individual and group work, each valued at 50%:
Group Work - Pedagogical case solved and presented in a group.
Individual Work - Participation in an on-line discussion forum (15%) and presentation of arguments for and against solving specific
problems (15%). Completion of the exercises requested on the readings and exploration of the materials and theoretical concepts (20%)
There are two assessment periods for individual assignments. Failure to complete group or individual work will result in the student being subject to a special assessment period, where they will be assessed on an individual assignment (between 15 and 20 pages) to besubmitted online.

Mandatory

Optional

"Leadership and team management: Theories and leadership competencies, high-performance team management, conflict management. Networking and collaborative work.
Foresight, planning, and strategic management: Strategic planning, goal and objective formulation, alignment between strategy and actions, Design Thinking, program management process and implementation, scenario planning and foresight, evaluation.
Project and program management: Project lifecycle, project management methodologies, risk and uncertainty management, program management.
Quality, innovation, and change management: Quality management concepts and models, quality tools, quality management in public administration, innovation.
Crisis management and the importance of communication: Crisis and emergency management, communication in crisis situations, contingency planning.
Marketing and Public Communication: Communicating with citizens to enhance the quality of public policies."

"The assessment includes both individual and group work, each valued at 50%:
Group Work - Pedagogical case study or challenge identified by the trainees solved and presented as a group.
Individual Work - Participation in discussion forums (15%) and presentation of arguments for and against solving specific problems (15%). Completion of exercises based on readings and exploration of materials and theoretical concepts (20%)."

Mandatory

Pollitt, Christopher and Bouckaert, Geert (2017), Public Management Reform: A Comparative Analysis - Into The Age of Austerity The Oxford Handbook of Public Management, 4ed, Oxford University Press.
Madureira, C., Rando, B., & Ferraz, D. (2020), The Public Administration Performance Appraisal Integrated System (SIADAP) and the Portuguese Civil Servants Perceptions. International Journal of Public Administration, 1-11.
Gertler, P. J., Martínez, S., Premand, P., & Rawlings, L. B. (2018). Avaliação de Impacto na Prática, segunda edição. World Bank Publications.
ISCTE-IPPS (2021), Reforma e Reorganização Administrativa - A quimera administrativa: pessoas e organizações, David Ferraz (Cood,cien)
Caldeira, Jorge (2014), Monitorização da Performance Organizacional, Lisboa, Edições Almedina

Optional

"Identification of wicked problems and project work themes
Project design
Project implementation
Resource allocation
Advanced debate
Personalised feedback"

"The assessment consists of evaluating the progress made from problem identification to its resolution approach, promoting continuous assessment based on personalized feedback to students.
At the end, students must give a presentation of their project, and they will be followed up in executive coaching sessions."

Mandatory

Project Management Institute (ed.) (2017) Guia PMBOOK, 6ed. PMBook, PMI.
Pan Fagerlin, W. and Lövstål, E. (2020), "Top managers’ formal and informal control practices in product innovation processes", Qualitative Research in Accounting & Management, Vol. 17 No. 4, pp. 497-524.
Grant, A. M., & Gerrard, B. (2020). Comparing problem-focused, solution-focused and combined problem-focused/solution-focused coaching approach: Solution-focused coaching questions mitigate the negative impact of dysfunctional attitudes. Coaching: An International Journal of Theory, Research and Practice, 13(1), 61-77.
'Borrueco, M., Torregrossa, M., Pallarès, S., Vitali, F., & Ramis, Y. (2023). Women coaches at top level: Looking back through the maze. International Journal of Sports Science & Coaching, 18(2), 327-338.

Optional