Título
A multi-criteria decision analysis approach for critical success factors identification in civilian European Union common security and defence policy´s missions
Autor
Valente, Luís Miguel Ribeiro
Resumo
en
This research focuses on the strategic role of performance measurement systems (PMS) in the
decision-making processes of organisations and provides valuable insights into using the
Multiple Criteria Decision Analysis (MCDA) approaches for PMS in Common Security and
Defence Policy (CSDP) Missions and the potential of Cognitive Mapping techniques and the Choquet
Integral to facilitate evaluation processes. The researcher used a panel of experts with specialised
knowledge of the subject under analysis to identify evaluation criteria and interactions. An external
expert validated the proposed evaluation system during a final session. The proposed framework´s
advantages and limitations are also examined in this study, which incorporates a constructivist stance,
facilitating the integration of objective and subjective elements into the decision-making process. The
study found that using the MCDA approach can effectively evaluate the performance of CSDP Missions
and provide valuable insights for decision-making processes.