Título
Business plan of an online platform operating in the auto-repair sector: Carfix project
Autor
Cruz, João Guilherme Fernandes
Resumo
pt
Em Economia, é sabido que a assimetria de informação entre a procura e a oferta conduz à
prática de preços injustos. O mercado da reparação automóvel é o melhor exemplo do que
acontece quando esta assimetria tem lugar. Uma grande percentagem dos proprietários de
automóveis não tem o conhecimento necessário para garantir que o orçamento proposto pelos
peritos é justo e transparente.
Acontece a cada um de nós – quando o nosso automóvel tem um problema, vamos a uma oficina
e eles encontram, misteriosamente, um problema maior que nos vai custar mais do que
inicialmente esperávamos. Mesmo que confiemos no conhecimento deles, vimo-nos embora
com uma pequena dúvida relativamente à veracidade do problema e ao preço do arranjo.
O progresso tecnológico resultou num grande aumento da velocidade à qual a informação é
partilhada e a internet é uma das grandes causadoras deste efeito. Este fenómeno levou-me a
encontrar a solução para o problema identificado no mercado de reparação automóvel. Uma
plataforma de mediação entre os proprietários dos veículos / seguradoras e as oficinas
reparadoras. Este serviço online ajuda os dois lados da ponte. Primeiro, através da criação de
um mercado de competição perfeita virtual, através do qual os proprietários terão acesso aos
melhores preços. Segundo, expondo as reparadoras a um número infinito de potenciais clientes.
Após ter identificado esta lacuna do mercado, cheguei à conclusão de que tenho uma opção B
para a minha carreira profissional, o empreendedorismo.
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In Economy, it is known that information asymmetry between supply and demand leads to price
unfairness. The car-service market is the best example of what happens when this asymmetry
takes place. A high percentage of the car owners do not have the necessary knowledge to ensure
that the budget proposed by the experts is fair and honest.
It happens to each one of us - when our vehicle has a problem we go to one of these reparation
service providers and they mysteriously find a bigger problem which will cost much more than
expected. Even if we trust their expertise we leave with a small doubt about the veracity of the
problem they identified in addition to the uncertainty about the price.
The technological progress led to a huge increase in the speed the information is shared, and
internet is one of the main causes for this effect. This phenomenon led me to find a solution for
the identified problem in the auto-repair market. A mediating platform between car
owners/insurance companies and auto-repair services’ providers. This e-service helps both
sides of the bridge. First, by creating a virtual perfect competition market whereby car owners In Economy, it is known that information asymmetry between supply and demand leads to price
unfairness. The car-service market is the best example of what happens when this asymmetry
takes place. A high percentage of the car owners do not have the necessary knowledge to ensure
that the budget proposed by the experts is fair and honest.
It happens to each one of us - when our vehicle has a problem we go to one of these reparation
service providers and they mysteriously find a bigger problem which will cost much more than
expected. Even if we trust their expertise we leave with a small doubt about the veracity of the
problem they identified in addition to the uncertainty about the price.
The technological progress led to a huge increase in the speed the information is shared, and
internet is one of the main causes for this effect. This phenomenon led me to find a solution for
the identified problem in the auto-repair market. A mediating platform between car
owners/insurance companies and auto-repair services’ providers. This e-service helps both
sides of the bridge. First, by creating a virtual perfect competition market whereby car ownersIn Economy, it is known that information asymmetry between supply and demand leads to price
unfairness. The car-service market is the best example of what happens when this asymmetry
takes place. A high percentage of the car owners do not have the necessary knowledge to ensure
that the budget proposed by the experts is fair and honest.
It happens to each one of us - when our vehicle has a problem we go to one of these reparation
service providers and they mysteriously find a bigger problem which will cost much more than
expected. Even if we trust their expertise we leave with a small doubt about the veracity of the
problem they identified in addition to the uncertainty about the price.
The technological progress led to a huge increase in the speed the information is shared, and
internet is one of the main causes for this effect. This phenomenon led me to find a solution for
the identified problem in the auto-repair market. A mediating platform between car
owners/insurance companies and auto-repair services’ providers. This e-service helps both
sides of the bridge. First, by creating a virtual perfect competition market whereby car owners will get the best price. Secondly, by exposing auto-repair garages to an infinite pool of potential
customers.
After having identified this market gap, I realized I have an option B for my professional career,
entrepreneurship.