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FAQ

Iscte is a public higher education institution.


Get to know Iscte: https://www.iscte-iul.pt/conteudos/iscte/quem-somos/8/presentacao

ISCTE LISBOA


The Campus in Lisbon has 1 study room open 24 hours a day, in building 1, north wing. The bars on the campuscan also be used for individual or group study, except during meal periods.


With 3 large floors, the library is perhaps the quietest place to study individually, but it is also possible to request a study room for groups.



ISCTE-SINTRA


Iscte-Sintra has a multipurpose room where students can study in peace from Monday to Friday, from 7:30 am to 11:00 pm, and on Saturdays from 7:30 am to 6:00 pm.

ISCTE-LISBOA


On the Iscte-Lisboa campus there is a set of concessionaires where students can purchase and consume their meals. There is also a space, near the AE secretariat, with a microwave where it is possible to heat food brought from home or purchased from vending machines.


It is possible to eat outside or inside the campus, in the common atriums, and everyone's common sense is called for to leave the spaces used properly cleaned after use.


Eating is prohibited in study rooms, classrooms and auditoriums.




ISCTE-SINTRA


Iscte-Sintra students have access to school cafeterias, at affordable prices, located about 10 minutes away.


It is also possible to bring food from home and heat it in the microwave room.



Iscte students have free internet access throughout the campus. Simply connect the desired equipment to the Eduroam network and enter the student's credentials (i.e., the username and password received upon registration and which allow access to Fénix, E-learning and institutional email).

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The student must consider the information available on this page, under 'how to obtain': https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/2070/cartao-de-estudante 

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Iscte assigns all students an email account (xxxx@iscte-iul.pt) that must be activated as soon as the student accesses Fénix, and consulted regularly as it is to this email account that Iscte services send relevant information.


Access to the Iscte account is done through the Office 365 portal. To access your account you must go to http://mail.iscte-iul.pt entering your student credentials (used to access Fénix+).

New 1st year, 1st time students have access to email and all Office 365 tools between 24 and 48 hours after enrollment/registration.


To log into their account, students must access Office 365 Login | Microsoft Office and enter your access credentials:



  • User: xxx@iscte-iul.pt (created by the system)

  • Password: created by the student


For more information, please consult:


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The timetable is available on the student portal, in Fénix+


Fénix+ > myFenix ​​> Services > Calendar



The timetable indicates the building, floor and room number where the class will take place.


Depending on the indication, the student must go to the Sedas Nunes Building, Ala Autónoma or II. 






Building 1 - Sedas Nunes


It is the oldest building in Iscte. It is also known as Building I or Rectory Building. It concentrates the majority of the university's services and the management bodies, secretariats and other offices of the Schools of Sociology and Public Policy; Social and Human Sciences; and Technologies and Architecture. It also has the largest study room, a bar and a canteen, a reprography, as well as many classrooms and auditoriums.


The classrooms in this building are identified as follows, in order of appearance:



  • A number, which indicates the floor on which the room is located;

  • A letter, which indicates the wing on which the room is located (N, S, E, W);

  • One/two numbers, which indicate the room number;

  • Example: 2E07 - this room is 07 and is in Ed. Sedas Nunes, on floor 2, wing E (east).


If the student is indicated Auditorium 1 or JJ Laginha (floor 1), or 2 or 4 (2nd floor), this is also the building you should go to.  






Building 2


It is the most recent building at Iscte and is a Valmor prize. It is also known as the Library building, although it is much more than that: it is the building of the network laboratories (floor 7) and IT laboratories (floor 1), the architecture rooms (floor 5), the research laboratories and the gymnasium (floor 0) and the iconic large auditorium (floor 1).


The classrooms in this building are identified as follows, in order of appearance:



  • A letter, which indicates the position and type of room (B - auditoriums (leftmost), C - rooms (centermost) and D - computer labs (rightmost));

  • A number and a dot, which indicates the floor on which the room is located;

  • Two numbers, which indicate the room number;

  • Example: C3.02 - this room is 02 and is in Ed. II, on the 3rd floor.






Building 3


It was the second building to be built. It has classrooms, but also teaching offices and the secretariat of the School of Management.


The classrooms in this building are identified as follows, in order of appearance:



  • AA, which indicates the building;

  • A number and a dot, which indicates the floor on which the room is located;

  • Two numbers, which indicate the room number;

  • Example: AA3.02 - this room is number 02 and is located in the Autonomous Wing, on the 3rd floor.


If the student has the indication Auditório Afonso de Barros or Silva Leal, this is also the building they should go to.  



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IT - Building 2, 7th floor



  • Information systems and technologies: E-mail (Gmail, 25 GB), E-learning, installation of software licenses, Wi-Fi network, registration of PCs on the network, VPN access.

  • Student card: activation of the card at any time during the academic year.




Spaces and events - Building 1, 1st floor



  • Marking a workstation: marking a space to use a computer if the student does not have the necessary resources at home (internet or specific program). removed).

Students enrolled in Iscte courses can benefit from a range of support with a view to promoting more favorable study conditions and thus contributing to academic achievement:



  • Social support (scholarships, accommodation support, emergency support and assistance, others) here.

  • Other support (psychological counseling, students with special educational needs, health care, food, commercial protocols) here.

Students who have a physical, sensory or other disability, with a duly proven degree of disability equal to or greater than 60%, benefit from a set of supports that can be consulted in more detail here.

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Registration and registration are not the same thing. Enrollment turns a candidate into an Iscte student, but, in itself, does not entitle him to attend a course. The student, once enrolled, must register to be able to attend the curricular units of their course.


Enrollment is only done once, at the beginning of the course. Registration must be completed every academic year.

Enrollment and registration of candidates accepted for Iscte courses is done electronically on the Fénix+ platform. It may be necessary to physically present documents at the Education Management Services.


Deadlines for registration vary, and should be consulted in the academic calendar available on this portal.

The management of students' academic processes is ensured by the Education Management Services (SGE).


The SGE are divided into units and areas, by level of education (degree; master's degree and postgraduate training; doctorate), and the student must contact the one that manages their course.


The quickest way to obtain information about your academic career, including tuition fees, is the student portal on the platform Phoenix+. For other situations, you can contact the services, in person or by telephone, within the respective opening hours, or by email, in which case the institutional address must be considered exclusively.


The face-to-face service for the SGE public operates during the hours mentioned on this page under “service”, but requires an appointment. Appointment is online. See here.

Yes, as long as there are vacancies, and in accordance with the academic calendar.

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The figure of freezing enrollment does not exist.


There is the figure of withdrawal. Students who wish to abandon the course in which they enrolled/enrolled must formalize a withdrawal request via Fénix+ and comply with its terms.


Students who submit a withdrawal request by the end of the 1st semester must ensure that their tuition fee status is regularized by the date they submit the request. Students who submit their withdrawal request after the end of the 1st semester are owed the full tuition fee.

A student who does not wish to continue their studies in a given academic year must submit a withdrawal request.


Withdrawal from the year, if accepted and the terms thereof are complied with, allows the student to enroll in the following year or submit an application for re-entry to the same course, or a course that followed it, in subsequent years.

The withdrawal request must be submitted via:


Fénix+ > General application


In the same way, and in accordance with the provisions of the Iscte Tuition Regulations, in the case of withdrawal at the student's request, the following payments are due:



  • By the end of the first semester of each academic year, payment of all installments due up to on the date of the request, including the respective month.

  • After the end of the first semester, the full tuition fee is due.

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Re-entry can be requested when a student, after interrupting studies in a specific course and higher education institution, intends to enroll in the same course and at the same institution. Re-admission can only be requested for the course that was interrupted or for the one that followed it, as long as the student has not canceled their enrollment. Re-entry is not subject to quantitative limitations.


The readmission request is subject to a fee, in accordance with the fee table in force, as well as compliance with the deadlines defined for this purpose.


Students who, at Iscte, have interrupted pre-Bologna master's degrees, and wish to resume their studies, must make a new application. In these cases, re-entry does not apply.

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Yes.


The tuition fee for undergraduate courses is defined annually, in line with the State Budget. The fees for master's, doctoral and non-degree courses vary and can be found on the institution's portal.


International student status is an exception. Bachelor's and Master's students with international status have a different tuition fee, which must be consulted on the institution's portal.


The tuition fee can be paid in one payment at the time of enrollment/registration with a reduction of 2%, or in 9 installments, and always relates to one academic year, regardless of the cycle or study program in which the student enrolls or its duration.


The 2% deduction for full payment of the The fee is only assumed by the system when all tuition installments are selected within 5 days following the regular date of enrollment or the date of registration.


Students with international status are asked to pay the tuition fee in one installment, with payment in stages being possible, as long as it is requested in Fénix+ (50% upon enrollment and the remainder in 3 installments).

National or similar students:


The tuition fee can be paid in one payment at the time of enrollment/registration with a reduction of 2%, or in 9 installments, and always relates to one academic year, regardless of the study cycle or program in which the student enrolls or its duration.


The 2% deduction for full payment of the The fee is only assumed by the system when all tuition installments are selected within 5 days following the regular date of enrollment or the date of registration.


International students:


Students with international status are asked to pay the tuition fee in one installment, with payment in stages possible, as long as it is requested in Fénix+ (50% upon enrollment and the remainder in 3 times).

Students can, and should, consult their personal area in Fénix to check their tuition fee status.


The installment scheme and respective ATM references for payment are generated by the student himself, at:


Fénix+ > Student portal > myIscte > Services > Current account

Non-payment of the tuition fee implies:



  • The nullity of all curricular acts carried out in the academic year to which the non-compliance relates.

  • The suspension of enrollment and annual registration, with the deprivation of access to social support until the debt is settled, plus the respective interest, in the same academic year to which the non-compliance relates.

  • Imphibition of the issuance of certificates and other documents.

  • Students who enroll and enroll for the first time in a master's, doctoral, or postgraduate course, and who do not pay the first installment of the tuition fee within the stipulated deadline, will have the consequence of non-payment losing their place, which will be allocated to the next candidate on the list of substitutes.

No. Amounts due as tuition fees are not subject to refund, as are amounts paid as part of an application.

The academic acts and official documents that require the payment of fees are listed in the Iscte Fees Table currently in force.

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Transferring to part-time study consists of enrolling in a smaller number of curricular units compared to the course's study plan, a number that cannot exceed 36 credits.


Any Iscte student can request a change in study regime as long as this option exists in the study cycle in which the student enrolls. The request is made annually at the time of online registration, or on a specific form in the SGE, and the student must indicate the curricular units he intends to attend and be evaluated.

Part-time is requested at the time of registration, in Fénix+. Part-time is requested annually, if the student so wishes.


Students who wish to request part-time after registration must make their request via Fénix+ > myFenix > Services > Requests

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All requests for academic documents must be made via Fénix > Student > Academic requests > Academic document request


The request generates the respective fee per entity and reference, which must be paid in accordance with the information provided.


There are academic documents that require verification of the services. In these cases, the request is pending verification and availability of the respective fee. The student is notified by email upon verification.

Special statutes must be exclusively submitted via Fénix+ > myFenix ​​> Services > Applications


The supporting documentation for each request, if made up of more than one document, must be placed in a .zip file. Consult the documentation supporting the request before submitting it. Only one status application can be submitted at a time.


The application can be approved or rejected. When the request is denied, the system sends a message with the reasons for rejection.


The student must wait 3 working days until it is possible to submit a new request.

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Iscte recently published the Regulations for Students with Special Status, with the aim of bringing together in the same document the rights enjoyed by Iscte students whose profile or situation falls within the envisaged statutes. Consult it to find out the scope, benefits and procedures of each of the statutes.


Iscte regulations are available for consultation here: https://www.iscte-iul.pt/conteudos/estudantes/informacao-academica/regulamentos-formularios/1025/regulamentos 

Students wishing to benefit from special status must submit their request via Fénix+. Its recognition depends on the delivery and verification of the documentation to be attached to the electronic request.


The following special statutes are foreseen:



  • Student young association leader.

  • Student athlete at Iscte.

  • Student high-competition athlete.

  • Worker-student.

  • Pregnant, postpartum and breastfeeding students and mothers and fathers with children up to three years of age;

  • Student with special educational needs.

  • Military student.

  • Student who professes a religious confession whose day of rest or worship is not on Sunday.


In addition, students are also considered covered in the following situations:



  • Death of a spouse or relative.

  • Appearance before police, judicial or military authority.

  • Student with temporary disability.

  • Class delegates.

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The evaluation method of a curricular unit is defined by its coordinator, and must include one, or more, of the following evaluation methods that must appear in the Curricular Unit Form (FUC), with at least one formal individual evaluation test being mandatory:



  • Continuous evaluation, one that, on a regular basis, accompanies the entire teaching/learning process, i.e., throughout the semester. The student's participation and attendance can be translated into classification and the scope of continuous assessment, whenever the FUC indicates so.

  • Periodic assessment, that which takes place during the semester, but at times determined by the FUC.

  • Final assessment, that which takes place at the end of the teaching/learning process, i.e., at the end of the academic period, on the dates established in the academic calendar for assessments.


Note that individual or group work will only be considered effectively delivered after confirmation of receipt by the teacher, in accordance with FUC. If there is no confirmation, students should contact the teacher.

Yes. If the FUC contemplates the final assessment modality (by exam), the student who has failed the periodic assessment is immediately considered for the 2nd season exam.

The FUC must define the evaluation modalities. If only continuous assessment or periodic assessment is defined, students will have to comply with what was determined by the UC Coordinator. If you have failed one of the assessment methods (continuous/periodic) and there is no final assessment by exam, students will have to repeat the UC assessment.

The academic calendar provides for 3 evaluation periods, and all students regularly enrolled in the study cycle are automatically enrolled in the normal period or, if they do not attend this, in the appeal period:



  • Normal period or 1st period, intended for students to take part in continuous or periodic assessment or to carry out a final exam for those who are not in continuous assessment.

  • Recourse period or 2nd period. period, intended for final exams to be carried out by students who did not access the normal period, under the terms set out in the respective FUC; did not attend the regular exams or, having attended, withdrew from them; or have been failed in them. Students who, having obtained approval in the normal season, wish to improve their grade, can also have access to this season.

  • Special season, final year students, and also those who fall within the exceptional situations provided for in the Regulations for Students with Special Status at Iscte, can access this season. The ECTS corresponding to the dissertation/project work curricular unit are not counted for these purposes.

To be admitted to the final exam in a curricular unit, the student must be regularly enrolled and meet the attendance conditions set out in the general rules for assessing knowledge and skills. All students in this situation are automatically enrolled in the 1st and 2nd exam period, that is, if the student fails a curricular unit in the 1st period, they are enrolled in the 2nd period.


The exam period is published annually in the academic calendar, and there are therefore specific deadlines for registration in grade improvement exams and in a special period - in these cases the student must go to the SGE.


The modalities of evaluation, the periods foreseen for evaluation, publication of results, consultation and review of evidence, among others, are defined in Regulation no. 499/2018 (general Iscte).

According to article 19 of Iscte's General Regulations for the Assessment of Knowledge and Skills (499/2018), when a student disagrees with the classification obtained in the final assessment of a UC, they can file an appeal.

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The use of successfully completed UCs is called accreditation.


Accreditation consists of the possibility for an institution to recognize previously completed training and professional experience through the attribution of credits.


By recognizing acquired skills and previously completed training, accreditation allows the student to progress or complete their higher education course more quickly, in exact proportion to the recognition granted. The decision on accreditation is the responsibility of the scientific committee of the school to which the course in which the student is regularly enrolled belongs, and depends on that body's understanding regarding the relevance of the subjects taught for the course in question.

Yes and no. The student whose request for accreditation is granted is always exempt from attending the credited curricular units, but his/her diploma of completion of studies will be different depending on the type of accreditation that was granted, whether by substitution, equivalence or exemption.



  • Replacement, the curricular units of the original study plan replace the destination curricular units. The curricular units of the origin study plan are certified and the respective classification is counted towards the final average;

  • Equivalence, between curricular units of the origin study plan and the destination study plan. The curricular units of the destination study plan are certified and the respective classification is counted towards the final average;

  • Exemption, the completion of curricular units is waived, based on skills previously acquired by completing curricular units in other courses or recognition of professional experience. These situations are not counted towards the final average.

The credit request is submitted via Fénix+ > myFenix ​​> Services > Applications


The supporting documentation for each request, if made up of more than one document, must be placed in a .zip folder.

The SGE is responsible for the exclusively technical analysis of the credit request. If the request is correctly instructed, the teams approve it for processing.


The “approval” message does not mean that the accreditation request is approved, but rather that it can proceed for scientific analysis by the specialized committee.

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The statute of limitations is the loss of the right to enroll when the student, regularly enrolled, does not meet academic achievement criteria.


Master's students who do not complete the course in N+4 enrollments, and who wish to continue studies, must make a request for re-entry, and must wait for one academic year (two semesters) after the last enrollment.

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Yes. Upon successful completion of the curricular component of a master's degree, a postgraduate studies diploma, which does not award a degree, is awarded; in the case of a doctorate, a 3rd cycle advanced studies diploma is awarded in the branch of knowledge or specialty of the study cycle, which does not award a degree; in the case of a bachelor's degree, upon successful completion of the 1st and 2nd years, a 1st cycle higher studies diploma is awarded.


The degree of bachelor, master or doctor is only awarded to those who, through approval in all curricular units that make up the course's study plan, and approval in the public act of defense of the dissertation/project work or thesis, in the case of master's degrees and doctorates, respectively, have obtained the number of credits fixed.

The student who completes a degree, master's degree or doctorate, i.e., obtains approval in the curricular units that make up the study plan, as well as, for master's and doctorate degrees, respectively, in the public act of defense of the dissertation/project work or thesis, may request the issuance of a diploma of completion of studies and a course letter.



  • Diploma, document certifying the degree or completion of the course, in Portuguese, on paper letterhead with the Iscte insignia and this name, in A4 size, and with a white seal. The diploma is descriptive of the curricular units completed and their respective classification, and is also accompanied by the issuance of a supplement to the diploma.

  • Course letter (degree and master's degree) and doctoral letter (doctorate), document certifying the degree, issued in Portuguese, specific paper with the Iscte insignia, seal of the Rector and signature of the Director of Education Management Services, in A3 size, with the seal affixed to the envelope special.


Any of these documents can be requested from the SGE, upon payment of the respective fee.

All requests for academic documents must be made via Fénix > Student > Academic requests > Academic document request


The request generates the respective fee per entity and reference, which must be paid in accordance with the information provided.


There are academic documents that require services to be verified. In these cases, the request is pending verification and availability of the respective fee. The student is notified by email upon verification.

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The recognition in Portugal of academic degrees and higher education diplomas awarded by foreign higher education institutions is regulated by Decree-Law nº. 66/2018. This Decree-Law came into force in January 2019 and revokes the previous legislation, as well as its nomenclatures (equivalence, recognition and registration)


There are three types of recognition in Portugal.



  • Automatic recognition - This is the act that allows recognition of a foreign higher education degree or diploma identical to an academic degree or diploma of Portuguese higher education, through a case-by-case analysis of the level, duration and programmatic content, in a given area of training, branch of knowledge or specialty. Applies only to degrees listed in this table.

  • Level recognition - It is the act that allows recognize, for comparability, on an individual basis, a foreign higher education degree or diploma as having a level corresponding to a Portuguese academic degree or higher education diploma. Applies to degrees that are not included in the table referred to for automatic recognition.

  • Specific recognition - This is the act that allows recognition of a foreign higher education degree or diploma identical to a Portuguese academic degree or higher education diploma, through a case-by-case analysis of the level, duration and programmatic content, in a given area of ​​training, branch of knowledge or specialty.

There are three types of recognition in Portugal.


The automatic recognition is the fastest of all (30 days after complete instruction of the process), but only applies to the degrees that are listed of this table. It can be submitted to any public higher education institution, regardless of its scientific areas. The certificate produced recognizes the degree obtained by the applicant, but not the area of the degree.


level recognitionapplies to degrees that that do not appearof this table. It can only be submitted to a public higher education institutionthat teaches the same course, or a related course. As with automatic recognition, the certificate produced recognizes the degree obtained by the applicant, but not the degree area. This type of recognition can take up to 90 days after completing the process, or 30 days in cases of level recognition with precedence.


The specific recognition can only be submitted to a public higher education institution that teaches the same course, or a related course. Specific recognition recognizes a foreign degree identical to a Portuguese degree, through the analysis of learning objectives, curricular units completed and their respective program contents, workload, etc. The certificate produced recognizes not only the degree obtained by the applicant, but also the specific field. This type of recognition can take up to 90 days after the process has been completed.

In general, the applicant can choose any higher education institution in which he/she wishes to submit the request, however the following aspects must be observed when choosing the institution in which the level and specific recognition is requested:



  • Scientific area of the course and those existing in the institution in which the request is intended.

  • Course designations and programmatic content.

  • Similarity of the course plan studies.

  • Duration of the study plan.

Requests for recognition, regardless of the type, are formalized via online form, and requests that are not processed through this route will not be accepted.


When filling out the form, the applicant indicates the institution to which they would like to submit their request.


As a public Higher Education Institution, Iscte receives and analyzes requests for recognition, as long as they are in the area or area related to the courses taught by the institution*.








*in the case of automatic recognition, this criterion is obviated, and the request may relate to a degree or diploma in areas not related to the courses taught by the institution.

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Yes, some Iscte 2nd cycle master's and 3rd cycle PhD courses allow professional teachers, integrated into their career, to reduce the length of service legally required for progression to the next level.


The list of recognized and unrecognized courses can be consulted at DGAE - Acquisition of other qualifications (medu.pt)

The preferred method of contact is email.  


Students must always identify themselves with their student number and course, in the “subject” and/or in the body of the text.


Email addresses have been updated. Please use these addresses exclusively – CONTACTS.

In-person service is provided exclusively by appointment.


Booking is done online, using the links available here -ATTENDMENT.

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