Invited professor of Department of Quantitative Methods Applied to Management and Economics (ISCTE Business School - IBS). Hospitality Management Master and Degree Coordinator, university teacher in Management, Finance, Entrepreneurship, Sustainability, Data Analysis and Member of Scientific Council at ISEC Lisboa. Invited professor at ISCAL (Finance and Management). Executive with top management experience in multinational companies as General Manager (CEO), Finance Director (CFO) and Human Resources Director, involved in multicultural projects at European, Asian and African markets. Senior experience in Hospitality and Tourism (Executive Director of Agritourism), Automotive, Insurance and Reinsurance sectors with focus in management, business strategy, continuous improvement, customer satisfaction, people development, talent retention, circular economy, well being and active ageing. Doctor degree in Management, Certificated Trainer, Researcher at BRU (Business Research Unit) of ISCTE and Academic Visitor at University of Oxford (Post-Doc).  

Dr. Ulpan Tokkozhina is an Invited Assistant Professor at ISCTE-IUL with specialization in Operations Management, Logistics and Supply Chain Management. She holds a PhD in Management degree with thesis in blockchain technology implementation for supply chain management improvement. Ulpan teaches courses on Operations Management, Logistics and Supply Chain Management for both Bachelor and Master degree students. She has co-authored several academic articles and book chapters about the impact of novel technologies on supply chain performance, also won Best Paper Award at EAI INTSYS 2022 International Conference. Ulpan was invited as a guest speaker at an international level - including Mexican University Tecnológico de Monterrey, Molde University of Logistics in Norway and Fundação Getulio Vargas in Brazil. Her current main research interest is novel technologies implementation and use in supply chain context. Currently, Ulpan is involved in a research project "Fish2Fork" curated by EEA Grants and Inov Inesc Inovação, which is aimed on finding novel technological solutions for transparent and sustainable fishing and fish products consumption. 

Abel Camelo colabora atualmente em diferentes projetos / empresas como Gestor de Projetos, principalmente relacionados à implementação de tecnologia, aplicando as abordagens Agile e Waterfall.  Igualmente atua como formador, a nível nacional e internacional, na área da tecnologia, gestão de projetos, análise de negócio, produção industrial e logística. Anteriormente, foi responsável pela unidade de Consultoria de Negócio da Infosistema, onde geriu e participou em projetos de melhoria de processos com Lean Seis Sigma, implementação de BPM e desenvolvimento de portais (em OutSystems e outras tecnologias), continuidade de negócios, transformação digital (UX / UI), entre outros. A sua experiência centra-se em reengenharia e melhoria de processos, análise de negócio e processos organizacionais. Participou em múltiplos projetos nacionais e internacionais, como consultor e analista funcional, permitindo identificar e implementar melhorias em clientes e contribuir para o aumento da performance dos processos de negócio. De 2011 a 2014 atuou como consultor em projetos de empreendedorismo, planos de negócio e análise de investimento, orientando futuros empreendedores e promovendo o espírito de iniciativa de natureza empresarial, em projetos de diversos sectores de atividade. Desde 2009 leciona no ensino superior, nas áreas da gestão de operações, logística e gestão de projetos, a licenciaturas e mestrados.  É licenciado em Gestão e Engenharia Industrial e Mestre em Business Administration pelo ISCTE - Instituto Universitário de Lisboa, detém pós graduações em Energia e Bioenergia, em Lean Management e em Informação e Sistemas Empresariais. É certificado em Gestão de Projetos e Business Analysis pelo Project Management Institute (PMI) bem como formador certificado pelo IEFP entre outras certificações profissionais.

Alexandra MILICI is a Product Operations Specialist at the multinational corporation OLX. She is also an invited lecturer and a PhD candidate in Management at the University Institute of Lisbon (ISCTE-IUL), Portugal. She holds a Master’s degree in Management (awarded in 2020) from ISCTE Business School, Portugal, and a bachelor’s degree in Public Administration (awarded in 2018) from ISCSP – University of Lisbon, Portugal. She was awarded 2nd place in the 2011 Edition of the ISCTE-IUL Investment Game. With a comprehensive background in both the public and private sectors, she leverages her expertise to offer strategic consultancy services to national and international companies and organizations, enabling them to navigate complex environments and thrive. Alexandra’s professional journey also includes providing business financial support at Air Liquide, where she supported the Nordics Team, developed and improved financial processes, and analyzed performance indicators. Additionally, she served as a business support analyst at Reloading, excelling in process development and improvement, process audits, and research methodologies. Alexandra’s earlier experience at Steam – Smart Business Services honed her skills in process development, audit, and performance analysis, as well as providing general office administrative services and technical support to management and accounting teams. Alexandra is fluent in English, Portuguese, and Romanian (mother language). She has successfully supervised several Master’s dissertations and has published in premier international journals, such as IEEE Transactions on Engineering Management (ABS 3) and Technological and Economic Development of the Economy (WoS Q1). Her research interests include strategy and corporate development, open innovation, technology management, and decision support systems.

Álvaro Rosa is a professor of Management. His areas of research and study are Strategy, Governance and Cross-Cultural Management. In addition, he is also a researcher and teacher of Chinese Studies, namely Contemporary China. Currently, he is the Director of Master Degree in Chinese Studies, a joint program of University of Aveiro and ISCTE - IUL. Professionally, he is a coach and trainer in negotiation techniques.

Ranked among the top 2% best scientists in business & economics in the world by Stanford University, USA. 被美国斯坦福大学评为全球商业和经济学领域前 2% 的最佳科学家。 12-Time winner of the “Best Teacher Award” (Portugal | China | Middle East) 12次荣获“最佳教师奖”（葡萄牙 | 中国 | 中东) Honored with the prestigious Andre Jordan International Award 荣获安德烈·乔丹国际大奖   Fernando Alberto Freitas FERREIRA holds a PhD in Quantitative Methods Applied to Economics and Management from the University of Algarve (Portugal). In 2009, he was awarded a Calouste Gulbenkian Foundation fellowship for post-doctoral studies at the University of Memphis (TN, USA). His academic journey includes visiting scholar collaborations at several international institutions, such as the University of Memphis (TN, USA), University of Electronic Science and Technology of China (Chengdu, China), Monterrey Institute of Technology and Higher Education (CHIH, Mexico), University of Kaiserslautern (Germany), and Central College of Commerce (Scotland). Currently, he serves as Full Professor of Strategy and Decision Analysis at ISCTE Business School, University Institute of Lisbon (Portugal), where he coordinates the PhD program specialization in Strategy and Entrepreneurship and directs the Executive Master in Management (for non-Business Administration graduates). Additionally, he holds the position of Adjunct Research Professor at the Fogelman College of Business and Economics at the University of Memphis (TN, USA). Fernando has authored books, book chapters, +170 peer-reviewed papers, and has made +200 conference presentations. He has also delivered keynote and invited speeches at conferences worldwide, including in Albania, Hungary, Japan, Mexico, Spain and South Korea. His work has been published in leading international journals, including the European Journal of Operational Research (ABS 4), Annals of Operations Research (ABS 3), Energy Economics (ABS 3), IEEE Transactions on Engineering Management (ABS 3), Journal of Business Research (ABS 3), Journal of Small Business Management (ABS 3), Journal of the Operational Research Society (ABS 3), R&D Management (ABS 3), and Technological Forecasting & Social Change (ABS 3). He also serves as Associate Editor and/or Editorial Board Member for several international journals.  In terms of practical experience, Fernando is a Senior Manager at Montis West Corporation (TN, USA) and has +25 years of experience as a group facilitator. He has provided consultancy services and/or executive education to both private and public-sector organizations. Some of the notable entities he has collaborated with include Caixa Geral de Depósitos (Portuguese state-owned banking corporation), Fidelidade Insurance Company (market leader in Portugal), Infraestruturas de Portugal (Portugal’s rail and road infrastructure manager), Metropolitano de Lisboa (state-owned metro company), Amplexor/Acolad (global leader in digital services), and PERI Brazil (one of the largest providers of formwork and scaffolding solutions in Latin America). He has also served as evaluator for numerous international projects funded by European research bodies, including the Dutch Research Council (NWO) in the Netherlands, and the Science Fund of the Republic of Serbia. His primary research interests include multi-criteria decision analysis (MCDA), strategic decision-making, and integrated systems for performance measurement, with a particular focus on the banking and real estate sectors.

Before joining ISCTE-IUL in a full-time position (2005), I've worked as HRM Consultant for 5 years and Marketing Researcher for 10 years. After 2005, I taught several courses in HRM and Applied Research Strategies. I've managed several programs in the HRM field (undergraduate, master and Ph.D. levels). I was the Director of the Human Resource and Organizational Behavior Department for 4 years. More recently I shifted my career to a more research orientation. My research interests are the determinants of organizational performance, organizational identity, and leadership development, especially in highly institutionalized contexts like health care services or public and non-profits.

Helena holds a PhD in Accounting and Finance from Lancaster University, UK. She is full professor of accounting at Iscte Business School in Lisbon, and previously worked at Bayes Business School in London. She had visiting positions at the University of Miami in the US, where she was a Fulbright Research Scholar, and at Sydney University in Australia. Her research interests are on financial markets, corporate governance and international financial reporting. Helena participates regularly in top international conferences such as meetings of the European Accounting Association, American Accounting Association, and European Finance Association. She is often invited to speak at seminars, conferences, and doctoral meetings of prestigious European and US universities. Helena's research has been published in top journals in accounting and finance, such as the Accounting Review, Journal of Accounting Research, Journal of Business Finance and Accounting, European Accounting Review, Journal of Accounting Auditing and Finance, and Journal of Business Ethics. Her research findings have been used by international organizations dealing with corporate reporting issues, such as the International Accounting Standards Board (IASB), the CFA Institute, and the European Financial Reporting Advisory Group (EFRAG). Helena serves the community taking roles in various committees of the European Accounting Association, as associated editor of the journals European Accounting Review and Accounting Business Research, and as a member of evaluation panels for recruitment and for PhD grants. During her career, Helena managed various research projects funded by the Portuguese Science Foundation FCT, participated in an European Training Network, and won several awards including Best European PhD thesis in Management by EDAMBA, best conference papers, and best reviewer. Helena has also been awarded a Fulbright Scholarship to develop a one year research project at the University of Miami in the US.

Research skills in Industrial and Services Engineering focusing on the strategic alignment of operations systems, by designing organisational change programmes that are adequate. Methodological concerns favour qualitative methods and Soft Systems Methodology applied to complex organisational problems. Broad professional experience ranging from engineering functions (Ferro Portugal), logistics management (Renault Portuguesa), consultancy in information systems deployment (Grupo Violas; Ford of Europe - Southampton Plant), Managing Director (Agiltec), founding and developing its own business to teaching and researching in the university, all together for more than 36 years.

Luciana Barbosa joined ISCTE-IUL in 2021 as an Assistant Professor. She has published articles in top-ranked international journals, such as the European Journal of Operational Research, Energy Economics and Emerging Markets Review. She has teaching experience at the undergraduate and graduate level. Her current research interests include the following topics: real options, game theory, investment decisions, renewable energy and real estate. Luciana has more than 20 years of Financial Analysis experience in Brazil, USA, UK and Portugal. Education includes a Ph.D. degree with distinction within the MIT Portugal Program at Instituto Superior Técnico, a Master degree in Finance with distinction at Lancaster University Management School (UK), and a Master degree in Industrial Engineering with distinction at Pontifical Catholic University of Rio de Janeiro (Brazil).

Margarida SANTOS is a Research Assistant and a PhD Candidate in Management at the Business Research Unit (BRU) of the University Institute of Lisbon (ISCTE-IUL), Portugal. She holds a Master's degree in Management and a Bachelor's degree in Human Resources Management, both from ISCTE-IUL, Portugal. Adept at leveraging analytical skills and innovative thinking to address complex research questions, Margarida plays an integral role in prestigious European-funded projects, such as the IMAFUSA project, which is part of the SESAR 3 Joint Undertaking and received funding from the European Commission amounting to nearly 1,000,000 euros. Proficient in conducting cutting-edge research, data analysis, and project management, with a demonstrated ability to collaborate effectively with interdisciplinary teams, she possesses a keen interest in the emerging field of drone technology, governance, and its societal implications. Her research interests also encompass strategy and corporate development, technology management, and decision-support systems.

Paula Vicente is Associate Professor of Statistics and Data Analysis at Iscte Business School, Researcher at BRU-Iscte (Data Analytics), and consultant on numerous projects in terms of survey design, questionnaire design, sampling, and reporting. Paula holds a PhD in Quantitative Methods (Surveys and Opinion Polls) from Iscte-Instituto Universitário de Lisboa.  Current research areas: telephone / mobile phone surveys, official statistics, data science meets surveys, in which she has published several papers, book chapters and conference presentations. Paula published two books titled: Sondagens: a amostragem como fator decisivo de qualidade (1996; 2001) e Estudos de Mercado e de Opinião (2012), by Edições Sílabo. She is a member of the team responsible for Sondagens ICS/Iscte. She is in the editorial board of Sage Open and Sustainability.

CV Profissional Professor Catedrático ISCTE-IUL - Full Professor Membro da Comissão Executiva INDEG-ISCTE Exec Ed (desde Fev 2019) Presidente do COMPETE 2020 (2014-2016); Professor Associado  na Universidade de Manchester, Manchester Business School, Reino Unido (desde Abril de 2008) e posteriormente no ISCTE desde Abril de 2010, com Agregação desde Setembro de 2011- Presente Professor Auxiliar de Setembro 1999 a Abril de 2008 e Research Fellow (Post Doc.) de 1998 a 1999 na Universidade de Manchester; Diretor do Master in Corporate Communications and Reputation Management (2004-2006) De 1998 a 2010, ministrou os programas de Full-Time e Executive MBA e PhD na Manchester Business School  Através da Manchester Business School (1998-2010) efetuou dezenas de programas de formação de executivos e projetos de consultoria, designadamente nas seguintes organizações: PWC, Baskin Ridge, New Jersey (Abril 2008); AMAC (British senior military officers) (2000-2004); TACIS (Executivos de empresas Russas ministrado em Manchester) (2000-2002); e administração pública, Sunway University College, Port Dickson, Malásia (Maio, 2009); Ministrou Programas de Mestrado ou de formação de executivos como Professor Convidado nas seguintes instituições entre 2000-2010: Universidade de São Paulo (Faculdade de Economia e Administração- MBA Varejo) (2000-2004); Instituto Superior Técnico (IST) (Mestrado de Logística, 2000-2005); Universidade Católica do Porto (MBA Atlântico, 2011); ISCTE-INDEG (vários Mestrados Executivos, 2000-2012), CADAP (Curso de Alta Direcção na Administração Pública) e CADAL (Curso de Alta Direcção na Administração Local) (INA) (2005); EDP (2011-2012); ADENE (Agência para a Energia), 2009 e 2010) Trabalhou no sector bancário Canadian Imperial Bank of Commerce e Sottomayor Bank Canada (1989-1992). Oficial da Força Aérea Portuguesa (1984-1988); Síntese de Qualificações Académicas: 2011, Provas Públicas de Agregação em Gestão de Empresas, ISCTE; 1999, Post-Doctorate, Pós-Doutoramento, Manchester Business School, University of Manchester, Reino Unido 1998, Doctor of Philosophy (PhD), Doutoramento, Manchester Business School, University of Manchester, Reino Unido; 1994, Master in Business Administration, MBA, Aston Business School, Aston University, Birmingham, Reino Unido; 1992, BA Honours (Marketing), York University, Toronto, Canadá; 1991, BA (Economics), York University, Toronto, Canadá; 1991, BAS (Administrative Studies), York University, Toronto, Canadá; Bolseiro da JNICT ("funded" a 100%) nos programas de Doutoramento e Pós-Doutoramento de 1994 a 1999.  Prémios e Distinções Venceu o “Teacher of the Year Award” do Mestrado de Marketing no ISCTE nos anos lectivos 2010-2011 e 2012-2013 (aqui co-eleito com outro). O seu trabalho de investigação tem 2871 citações Google Scholar, 94 citações WoS e 639 citações SCOPUS, em 36 artigos, dos quais 18 são ABS, 15 em Marketing  (6 ABS 3). Publicou em revistas reputadas tais como: Industrial Marketing Management, European Journal of Marketing, Psychology and Marketing ou Business Strategy and the Environment  2019- COST-CHERN European Cooperation in Science and Technology, China Research Network, Management Committee Member (Projeto de Investigação Atribuido em 2019)  Para além de artigos científicos, desde 2010 Vinhas da Silva publicou 4 livros: "Porque não cresce a economia portuguesa? Uma viagem às boas empresas de Portugal", (2018), Caleidoscópio Editora, Lisboa, ISBN: 9789896585471   “Competitiveness in the Real Economy: Value Aggregation, Economics and Management in the Provision of Goods and Services”, (2013), Gower Publishers, ISBN 978-140-946-122-7 (In display and available in the Library of the United States Congress and in the British National Library)“A Competitividade das Nações no Século XXI: Um Roadmap Estratégico para a Economia Portuguesa” (2013) com Natália Teixeira, Caleidoscópio Editora ISBN 978-989-658-221-0 “Os Novos Desafios da Economia Global: Uma Visão Crítica da Competitividade Nacional” (2010) Caleidoscópio Editora, Lisboa, ISBN 978-989-658-060-5 Vinhas da Silva tem interesse na área de competitividade nacional, "country branding"  e reputação Mais recentemente publicou a sua primeira obra de ficção  "Apocalipse Apócrifo", Astrolábio, Grupo Editorial Atlântico (Fevereiro, 2021)     

Formação Académica: - Doutoramento em Gestão - M.B.A. e M.S.C. em Marketing e Negócios Internacionais - Licenciatura em Organização e Gestão de Empresas Área de Especialização: - Marketing - Retailing Experiência profissional mais relevante: - Professora Associada de Marketing no ISCTE-IUL - Coordenadora Formação Instituto Merchandising - Gestora Produto Sonae Distribuição Cargo Actual: - Directora Departamento de Marketing, Operações e Gestão Geral no ISCTE-IUL - Directora Mestrado Executivo em Marketing Management no ISCTE Executive Education